TL;DR – You buy from us because we have the lowest prices and we ship faster than everyone else!
Hi! I’m Sal, the owner and operator of “The Telluride Store” at KiaTellurideStore.com. Why buy Telluride items from me? I ship the same day your order comes in – typically within 20 minutes during business hours. Yes, seriously… If you order late, up until 9pm eastern time, my local post office in Florida keeps their doors opened 24 hours a day – so I drop off orders over night for them to scan and ship first thing in the morning. I wait 3-4 weeks to get my badges shipped from South Korea. You’ll get yours in 2-3 days if you’re in the U.S. – or a few more if you’re farther than that…
More often than not, especially during regular business hours, you’ll receive your USPS tracking number in an email about 20 minutes after you place your order (check your bulk mail folder). That’s not some automated system doing the work – that’s me. There’s no system that automatically produces labels and tracking numbers. I treat my customers like friends and family. One hand shakes the other. You take care of me; I take care of you…
Buying from me helps pay for server costs, software costs, upgrades to licenses for each of those as well as my time providing support for our members. What kind of support requests do I receive most? Here they are in order of frequency:
- I never received my registration verification email.
- My password isn’t working.
- I forgot my username.
- The Captcha answer isn’t working.
- The forum rejected registration because my username, email, or ip address matched a spammer.
Here are some examples of what I need to maintain on the back end, in order of frequency:
- Massive amounts of spam
- Movement of discussions posted in the wrong area
- WordPress updates
- XenForo (forum) updates
- Plugin/Extension updates for WordPress and XenForo
- Server updates and server software updates
- Server issues that I cannot handle myself ($90-150/hour)
Don’t believe anyone who tells you this is a simple, cheap, and easy to maintain endeavor. It isn’t. But when all is said and done – I love it. Buying from this store helps me maintain the site we’ve all grown to love. Thank you very much for your trust and patronage! It is greatly appreciated…