update infotainment

Just purchased a 2024 Telluride SX and have been crawling through all of the infotainment screen options. When I get to SW Info/Update under General Settings, it just sits there saying "Preparing to install the software". I thought it might be an OTA update downloading and left it alone, but...

Hi everyone! I have a 2020 Telluride S. I love her so much!! We go everywhere together and she’s as dependable as she is pretty! Anyways, I’m wondering about updating my infortainment. How can I do that myself? Also, anyone have the bubbling and what Epp ear to be cracks along the right side of...