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Ordering oddity

Macfly

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Hey all. Was at my dealer and thought i was ordering a build to order model since we could check off whichever options we wanted. Got a call saying that the moss green and dune brown sx prestige that we wanted can only currently be got if it has the tow package/suspension.
Just curious. If ordering a custom set of options why would i need an almost $900 option just to get brown napa instead of black or grey?
Seems like kia ‘custom’ orders are not exactly as advertised or am i missing something?
 

Gwyn

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So a few could be's.

Could be simply they have the car coming in with everything you wanted plus tow package.
Could be up-selling something for more money.
Could have found the car at another dealer with tow package.

If the 800 bucks is not worth it for you, then go into the dealer and ask what happened.
 

Macfly

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I dont necessarily mind. I was just confused as to why i couldn’t order that color combo without the tow package
 
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Jdgate

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I would agree, it seems like they are trying an up-sell on you. Kia's website does not make you select the tow package for that color combination, and it's pretty strict about color selection and what not with prestige.
 

SC300ES

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Agree. They usually have some cars alloted to them and this probably fits what you want but with a tow package
 

Macfly

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Checked back in. Sounds like my original order still is in. It was simply that they had a moss/brown combo available if i did not want to wait for mine. All good.
 
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