Pirelli tire warranty help

[Schmitty88]

I have a 2021 Kia Telluride with the stock Pirelli tires and only 8k on the tires. I have a small screw in the sidewall that is unrepairable. So i called the dealership about the 1 year tire warranty from Pirelli. They said to contact Pirelli directly about the tire warranty. Well i contacted Pirelli and they said to go through the dealership lol. I plan on going to the dealership face to face Monday, but was wondering if anyone had a similar issue and how did you go about it? Thanks

 

[Kwim]

Are punctures in tires by road debris warranted?

 

[Schmitty88]

Are punctures in tires by road debris warranted?

I couldn't find anything in the warranty pamplet that said it wasn't. I may double check just in case. That probably isn't usually covered I'm guessing

 

[Lith_SXPN]

Tire Warranty | Pirelli

Discover what Is Warranted and who Is eligible for Pirelli warranty Coverage for car tires!

www.pirelli.com

Unless you've purchased wheels & tire warranty from the dealer, punctures will not be covered by standard warranty. If the puncture is repairable, visit a tire shop to have it fixed. It should be under $50 fix.

______________________________

 

[PittPa]

Tire warranties from manufactures are generally a waste of time, literally. You will need to provide so many items generally that take up many of your emails or phone calls that at the end of the day you "might" get a check for a prorated amount months later after spending hours. If the dealer wouldn't take care of it and I can see how that isn't their issue you can try a repair. Punctures in the side wall are generally not recommended to be repaired but I feel removing the tire, placing a profession patch on the inside would be adequate for me if you can find a shop that would do this.

 

[2020Telly]

I'm sure that Pirelli makes a good tire, but I don't think the version that Kia is getting is good quality. I barely got over 30k on my OEM set but that was not without work. I had a slow leak in one and had to use FixAFlat to get it to hold air, then in another I got a tiny screw in the tread that I was able to plug. It sucks that you make it only 8k, but I would not buy the same. It might cost you more to get all four new, but you may be much happier. Then you can get a proper warranty from a tire shop that includes road hazard and they will prorate a replacement. I drive the same areas with other cars and never had problems like I did with these Pirellis. I read that for OEM tires some times the auto manufacturers get their own part number but the tire is branded the same as what a consumer might purchase on their own. I can only assume that's because the manufacturer is getting a deal for buying en bulk and getting a discount for something that is slightly less quality. Maybe that's the case here. I see that Pirelli uses the Scorpion in several all season tires which is extra confusing. I've seen Scorpion Verde All Season, Scorpion STR, etc. Pirelli also offers a "Plus" plan that includes added warranty protection but I don't think that comes with a Telluride purchase. Supposedly, if Pirelli made this particular tire just for Kia or to distribute as an OEM with slightly less quality rubber there might be some hidden letter designation somewhere but I wasn't able to find it before I got new tires. Either way, this is the actual 20" that matches the same tread and track design: https://www.tirerack.com/tires/tire...el=Scorpion Zero All Season&partnum=45VR0SZAS

For your money, I think there are much better all seasons you can buy especially if you can catch them on a sale that will last you much longer and be able to handle small road debris much better.

Sorry you only made it 8k. I am usually happy if I can get past 20k on OEM tires before the remaining tread is just too bad for me.

 

[Schmitty88]

Tire Warranty | Pirelli

Discover what Is Warranted and who Is eligible for Pirelli warranty Coverage for car tires!

www.pirelli.com

View attachment 17734
View attachment 17735

Unless you've purchased wheels & tire warranty from the dealer, punctures will not be covered by standard warranty. If the puncture is repairable, visit a tire shop to have it fixed. It should be under $50 fix.

Tire warranties from manufactures are generally a waste of time, literally. You will need to provide so many items generally that take up many of your emails or phone calls that at the end of the day you "might" get a check for a prorated amount months later after spending hours. If the dealer wouldn't take care of it and I can see how that isn't their issue you can try a repair. Punctures in the side wall are generally not recommended to be repaired but I feel removing the tire, placing a profession patch on the inside would be adequate for me if you can find a shop that would do this.

Thank you

 

[Schmitty88]

Tire warranties from manufactures are generally a waste of time, literally. You will need to provide so many items generally that take up many of your emails or phone calls that at the end of the day you "might" get a check for a prorated amount months later after spending hours. If the dealer wouldn't take care of it and I can see how that isn't their issue you can try a repair. Punctures in the side wall are generally not recommended to be repaired but I feel removing the tire, placing a profession patch on the inside would be adequate for me if you can find a shop that would do this.

Thank you this is what i was thinking. Appreciate it

______________________________

 

[Schmitty88]

I'm sure that Pirelli makes a good tire, but I don't think the version that Kia is getting is good quality. I barely got over 30k on my OEM set but that was not without work. I had a slow leak in one and had to use FixAFlat to get it to hold air, then in another I got a tiny screw in the tread that I was able to plug. It sucks that you make it only 8k, but I would not buy the same. It might cost you more to get all four new, but you may be much happier. Then you can get a proper warranty from a tire shop that includes road hazard and they will prorate a replacement. I drive the same areas with other cars and never had problems like I did with these Pirellis. I read that for OEM tires some times the auto manufacturers get their own part number but the tire is branded the same as what a consumer might purchase on their own. I can only assume that's because the manufacturer is getting a deal for buying en bulk and getting a discount for something that is slightly less quality. Maybe that's the case here. I see that Pirelli uses the Scorpion in several all season tires which is extra confusing. I've seen Scorpion Verde All Season, Scorpion STR, etc. Pirelli also offers a "Plus" plan that includes added warranty protection but I don't think that comes with a Telluride purchase. Supposedly, if Pirelli made this particular tire just for Kia or to distribute as an OEM with slightly less quality rubber there might be some hidden letter designation somewhere but I wasn't able to find it before I got new tires. Either way, this is the actual 20" that matches the same tread and track design: https://www.tirerack.com/tires/tires.jsp?tireMake=Pirelli&tireModel=Scorpion Zero All Season&partnum=45VR0SZAS

For your money, I think there are much better all seasons you can buy especially if you can catch them on a sale that will last you much longer and be able to handle small road debris much better.

Sorry you only made it 8k. I am usually happy if I can get past 20k on OEM tires before the remaining tread is just too bad for me.

Thank you for taking the time to explain it. I appreciate it. I'll take a look at those

 

[Schmitty88]

Tire warranties from manufactures are generally a waste of time, literally. You will need to provide so many items generally that take up many of your emails or phone calls that at the end of the day you "might" get a check for a prorated amount months later after spending hours. If the dealer wouldn't take care of it and I can see how that isn't their issue you can try a repair. Punctures in the side wall are generally not recommended to be repaired but I feel removing the tire, placing a profession patch on the inside would be adequate for me if you can find a shop that would do this.

Yeah it's been a hassle, thanks for the info