Problem with display screen

[MCit703]

I just purchased the EX about 2 weeks ago. Idk if anyone else has this problem, but when I started truck up this morning I noticed my screen would not come on. All it said was UVO. I have no phone, Nav or anything showing..any ideas?

 

[Lucas & Craig]

I just purchased the EX about 2 weeks ago. Idk if anyone else has this problem, but when I started truck up this morning I noticed my screen would not come on. All it said was UVO. I have no phone, Nav or anything showing..any ideas?

Call the dealer. EX's have intermittent problems with the screens/nav

 

[MCit703]

Call the dealer. EX's have intermittent problems with the screens/nav

Ugh! Really? I did call the dealer. They never heard about that happening. They said I would have to call service dept on monday..

 

[Lucas & Craig]

Ugh! Really? I did call the dealer. They never heard about that happening. They said I would have to call service dept on monday..

On this forum someone had entire unit replaced already. Seems to be ex only but not all are affected.

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[MCit703]

Thank you.

 

[jeffo65]

Ugh! Really? I did call the dealer. They never heard about that happening. They said I would have to call service dept on monday..

Check with your dealer. I know someone with an SX Prestige who had their full entertainment unit replaced.

 

[TheNip73]

Could be as simple as a bad fuse and/or a loose connection.

 

[ucinn]

Try the reset button first..to the right of the volume knob. Just push it in wih a pen. If a push doesn't do it, then hold it in for a few seconds until i reboots.

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[mberns1]

Wife just called me and said the infotainment screen did not come on at all for her about 1 mile trip in town. She shut car off and when she started it back up a few minutes later, it was working again. We have had our SXP for about a month w no issues until now.

 

[Telluridetrouble]

Wife just called me and said the infotainment screen did not come on at all for her about 1 mile trip in town. She shut car off and when she started it back up a few minutes later, it was working again. We have had our SXP for about a month w no issues until now.

We have an sx prestige and the screen did not come on one morning. The radio controls on the steering wheel did not work either. After the car was turned off and restarted it came on. Troubling for a 4 month old car

 

[Lilac]

I got my new EX 4 days ago (!) and this morning my screen didn't come up. Not even after turning off and on the car a few times. Will go to the service department today. Argh....!

 

[Tellmeride]

I had this happen once.. and then a few times where the digital clock does not show up, and then once where the navigation does not work, meaning it shows the map but does not move even when the car is moving.

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[ucinn]

Push in the reset button next to the volume knob until it reboots.

 

[G-368278]

Try the reset button first..to the right of the volume knob. Just push it in wih a pen. If a push doesn't do it, then hold it in for a few seconds until i reboots.

Thank you! Just worked for me!

 

[G-796838]

Similar to your issues, maybe worse. Reset button doesn’t help. Black screen, no nav/radio/bluetooth/backup camera, power mirror out, USB ports dead. New car, 10 days since I got it. Replacing radio unit didn’t help, dealer is “calling Kia”. Said something about “maybe it’s in the harness”. Driving a little loaner. Wish me luck.

 

[G-661193]

Try the reset button first..to the right of the volume knob. Just push it in wih a pen. If a push doesn't do it, then hold it in for a few seconds until i reboots.

The reset button fix the problem for me.

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[telluriderachel]

I just purchased a 2021 EX a week ago and today after startup the Kia emblem on the digital display over the speedometer now will not go away. I can toggle thru the screens but the emblem covers the whole area making it unusable. Turned off car, restarted, same result. Any suggestions?

 

[t-kog]

Similar to your issues, maybe worse. Reset button doesn’t help. Black screen, no nav/radio/bluetooth/backup camera, power mirror out, USB ports dead. New car, 10 days since I got it. Replacing radio unit didn’t help, dealer is “calling Kia”. Said something about “maybe it’s in the harness”. Driving a little loaner. Wish me luck.

any luck? I had this happen as well. They replaced the head unit. It has now happened 3 more times. Im very pissed about it. Brand new car and KIA is not helpful. Taking to the dealership again on Monday.

 

[Wiley]

I just purchased a 2021 EX a week ago and today after startup the Kia emblem on the digital display over the speedometer now will not go away. I can toggle thru the screens but the emblem covers the whole area making it unusable. Turned off car, restarted, same result. Any suggestions?

Hi, I just had this start on mine. New 2021 ex only 800 miles. Any luck fixing it?

 

[TheNip73]

Hi, I just had this start on mine. New 2021 ex only 800 miles. Any luck fixing it?

Do not know if this would work, but I would disconnect the battery for 10 minutes and see if that resolves it.

I would say 95+% chance this will fix it.