From what I see so far, we have 10 people in this forum who have actually said they have the same problem. All have AWD. I am not sure about user G-733156 so I have not counted that person and user ironraptor4 has a FWD, but it does not sound like that user has the same problem that the rest of us have, so I did not count it.I’d like to suggest that all (9) people with this issue list their specific trim, factory tow pkg installed or not, build date from their door jam sticker, and city/state.
Trim, SX/P AWD
Factory tow with self leveling rear
Build, June 2019
San Clemente, CA
If this problem persists/grows to others, we can easily create a google doc that can be updated in real-time to share with Kia for analytics and faster remedy.
Trim, SX AWD
No factory tow
Build, May 20, 2019
Purchased in Louisville, KY - It now lives in my garage in Cincinnati.