Ordered my new Telly 7/15/21

[Stephanie Maupin]

Hello, Stephanie from Texas. Just ordered my new 22 Telluride SXP/NF white/ black leather. Any idea how I can tell that the order went through?

 

[JRodz]

Okay here we go!

Dealers were placing orders through 2 different systems.

1.) Dealer Request through Kdealer

Problem is stores were putting in fake orders.
Tellurides were being sold to people whose names weren’t on the custom sold order request.

Kia tells dealers stop or you will get penalized.(happen months ago while I was away from Kia for 6 months—summer of 2019)

2.) Kia introduces KFOS(Kia Forward Ordering System)


KFOS is Kia saying you earned “X” amount of LX, S, EX, SX and SXP And separates FWD from AWD

Kia says match your dealer request to your KFOS earnings

Kia says place custom orders into both methods.
*KFOS is only available to put orders in once a month from 15-17th..

Dealer Request could be done any time.

next problem.. Kia sees that you requested in Kdealer 7 SX AWD. But when KFOS opens up and you are allowed 5 SX AWD you are not matching them with your Kdealer Dealer Request.

translation you are putting in fake orders in Kdealer or you are not following directions in placing your orders in both systems.

solution: Kia says if you have 7 dealer request on Kdealer for a SX AWD and we allow you 5 and you don’t fill 5 KFOS allocation with matching Kdealer request then we will penalize you.

they will do so by cancelling all SX AWD orders that you currently have.

Same thing occurs for each trim example LX FWD or EX AWD. You must match up orders with your Kdealer request.

Now let’s say you match orders up Kia will not touch your other order units. Next month when KFOS opens back up you will get new allocation and you will fill that according.. placing your KFOS request by who has been waiting the longest for the specific Trim that becomes allocated.

What this means... dealers better be organized and be Jonny on the spot..

What this also means it will be close to impossible to get SXP now without ordering them. As dealers who don’t play by the rules will get none and the ones that are playing by the rules will be filling request units that are from people who ordered. You will gets your SXP by the order you put your order in. So please please ask the dealers how many orders are infront of you before you order. Ask them how many they are receiving each month on average of the Trim you want.

Also yes a smaller dealer is only allocated a smaller amount. I have been preaching on here forever that it doesn’t matter if you have 50 orders in the system if you only earn 5 a month you only earn 5 a month. Use the spreadsheet posted here to find higher volume dealers.

In addition.. order from someone who knows what KFOS and Kdealer request are... someone who will verify this. If you do not you are gambling that you are placing a order with someone whose store does not know or follow the rules and can be wasting your time waiting on nothing.

Hope this helps

@Stephanie Maupin
You'll want to read up on kdealer vs kfos and lastly the failcat site.

 

[Sal Collaziano]

Hello, Stephanie from Texas. Just ordered my new 22 Telluride SXP/NF white/ black leather. Any idea how I can tell that the order went through?

Welcome aboard! And thank you for signing up. Congratulations on your brand new Telluride! What will the Telluride be replacing for you? I'm glad you found us.