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Hey @StephenCantrelle, I sent you an email yesterday at 8:30 AM and a generous Tip yesterday evening via Zelle.
5XYP5DHC4NG209362
Hope to hear from you !
Yes responded via email.. sorry was just slammed all morning and didn't see email till after I left the office.

Thank you very much for the generous tip! It is really appreciated
 
Hi @StephenCantrelle! Hoping you might be able to provide some info on 5XYP3DHC5NG211384 heading to NC009 with the initials KD. 😊 Thanks so much!
I do not see a name attached which is normal if you put a deposit on one already assigned to the dealer.. if you did a custom order than this isn't the one.

ETA showing 08-15 as of today.. just waiting to go In Transit to the dealer
 
Sure thing you can text me and I can send over the information showing it is your Telluride.. 214-205-6490... ETA still showing 09-18 as of today.. It is possible the salesperson isnt aware a VIN has been generated since quoting the same exact date
Text sent
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@StephenCantrelle
Can you please check the status of VIN 5XYP5DHCXNG210225 going to CO023?
My initials are "TF", and was given an eta of 9/6/21, but obviously hoping for an earlier date.
 
I do not see a name attached which is normal if you put a deposit on one already assigned to the dealer.. if you did a custom order than this isn't the one.

ETA showing 08-15 as of today.. just waiting to go In Transit to the dealer
Thanks so much! 🍺 money sent to your venmo. :)
 
Hello @StephenCantrelle, if you might have a chance I would greatly appreciate if you could let me know any update on ETA for 5XYP5DHC4NG209863? Thanks again!
Showing In Transit to dealer with ETA of 08-21 as of today
 
@StephenCantrelle
Can you please check the status of VIN 5XYP5DHCXNG210225 going to CO023?
My initials are "TF", and was given an eta of 9/6/21, but obviously hoping for an earlier date.
Your name is attached.. showing In Transit to dealer.. ETA showing 09-07 as of today
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Thanks.
Does it normally take 4 weeks of "transit" time?
Depending on where its going... if it goes via rail and then transport truck... can easily be 4 weeks
 
I don't have a VIN just yet but I've been told my vehicle will be completed September 27! It's an AWD S, GWP with grey interior, tow package and cross bars. I don't see it in Failcat yet either. I should have the internal order number tomorrow.
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Hi Steve I'm wondering if there's any update on my vehicle. 5XYP3DHC1NG204111
I usually ask on Thursdays and you break my heart and tell me it is delayed again but I go back to work next week so I'm praying you have good news for me this time.
 
So got confirmation from my dealer that my eta is pushed back to 8/18 due to a shortage of drivers. My car has been sitting at the port for a week only 5 min from my house and I can’t get it. Currently without a car so I’m losing my mind. She screenshot the status to me but can you translate what the PA, FA, TN, etc. stand for exactly.😭

22 SX AWD N/P Gravity Grey/Black
Failcat VIN: 7/23
ETA 8/9/21
ETA 8/11/21

ETA 8/18/21
 
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So got confirmation from my dealer that my eta is pushed back to 8/18 due to a shortage of drivers. My car has been sitting at the port for a week only 5 min from my house and I can’t get it. Currently without a car so I’m losing my mind. 😭

22 SX AWD N/P Gravity Grey/Black
Failcat VIN: 7/23
ETA 8/9/21
ETA 8/11/21

ETA 8/18/21
That has to be so frustrating... wonder if they'd let you hire a tow truck to transport it to the dealership?
 
That has to be so frustrating... wonder if they'd let you hire a tow truck to transport it to the dealership?
Yea I wonder the same thing. My husband and several of my coworkers work at the plants there and have Twic access. Just going to have to be patient but my patience is starting to wear thin.
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Hi Steve I'm wondering if there's any update on my vehicle. 5XYP3DHC1NG204111
I usually ask on Thursdays and you break my heart and tell me it is delayed again but I go back to work next week so I'm praying you have good news for me this time.
ETA showing 08-16 as of today.. just waiting to go In Transit
 
OMG are you serious?!? I think your last update said the 17th. So with the info you can see do you really think it will get to them on the 16th? (I have to drive to get it- 1 day drive out there and 1 day drive back... so if we were suuuuure it would be there on the 16th I'd drive out at 6am on the 16th so that I'd drive home the 17th. And I go back to work on the 18th...
ETA showing 08-16 as of today.. just waiting to go In Transit
 




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