Track my vehicle

[Cookiemonster3]

Hi @StephenCantrelle ! If you have time can you track my VIN for me please. 5XYP34HC6NG211488

 

[deleon11]

ETA showing 09-01 as of today

This is getting crazier every week. Dealer tells me my car has switched to in transit and has a driver now. Said should be there tomorrow latest is what they show when they look it up. I’m so confused. After waiting 2 weeks now past my initial eta and stuck with a rental car I don’t even know what to think.

 

[StephenCantrelle]

Hi @StephenCantrelle if you have any time, I would appreciate any info on my current ETA. Thank you! 5XYP3DHC4NG207438

Showing In Transit with ETA of 08-23 as of today

 

[StephenCantrelle]

Hi, @StephenCantrelle if you have the time can you check on my Vin it was in someones else’s name they turned it down so I got it 5XYP5DHC2NG215662

ETA showing 08-24 as of today

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[StephenCantrelle]

Hi @StephenCantrelle, thanks for all you do on this forum. Could you please check this VIN for me? 5XYP34HC5NG216391, initials would either be DC or KC on the order. I'm actually hoping this one isn't mine as it has almost my exact order except a cargo net and tray that I didn't order, and does not have the cross bars that I did. Thanks!

No name is attached to this one.. ETA showing 09-02 as of today

 

[StephenCantrelle]

Hi @StephenCantrelle ! If you have time can you track my VIN for me please. 5XYP34HC6NG211488

Got marked sold internally by dealer so I can not track this one..

 

[StephenCantrelle]

This is getting crazier every week. Dealer tells me my car has switched to in transit and has a driver now. Said should be there tomorrow latest is what they show when they look it up. I’m so confused. After waiting 2 weeks now past my initial eta and stuck with a rental car I don’t even know what to think.

Yup I have a client that has followed the same situation as your Telluride.. delayed almost a month just sitting at the factory waiting for transport.. I hope its in transit from Georgia as the dealer quoted.. on my end doesn't appear that way... fingers crossed for you

 

[Robboz]

Your name is attached.. showing In Transit with ETA of 08-23 as of today.. with you being next to me I imagine you get this weekend

Just got a text!! Getting prepped! Hooray for me!

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[Ksydell]

@StephenCantrelle just checking for update on vin number 5XYP3DHC8NG214845 going to Mchenry. Last you checked for me, it was looking like sept 13, but dealer said sept 20 and did confirm it was my car.

Thanks so much!

 

[kenskia]

ETA showing 08-26 as of today

can you please check if this is mine 5xyp34hc2ng216784, thanks ken

 

[Joe]

Stephen, I can't thank you enough for the invaluable information you provided for me. You helped me resolve a serious problem concerning a mishandled pre-order, that I made through a KIA service manager. Without your incredible assistance, this wouldn't have had a good turnout. You do a wonderful service for all of us people that love our Tellurides. Thank you for all the time, and effort you put into it, as it's sincerely appreciated! Regards, Joe

 

[StephenCantrelle]

@StephenCantrelle just checking for update on vin number 5XYP3DHC8NG214845 going to Mchenry. Last you checked for me, it was looking like sept 13, but dealer said sept 20 and did confirm it was my car.

Thanks so much!

Your name is attached... showing In Transit to dealer.. ETA showing 09-17 as of today

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[StephenCantrelle]

can you please check if this is mine 5xyp34hc2ng216784, thanks ken

Winner Winner. your name is attached.. ETA showing 09-04 as of today

 

[Cookiemonster3]

Got marked sold internally by dealer so I can not track this one..

Hi Stephen, can you explain what that means please? I placed my order at the dealership 3 months ago

 

[StephenCantrelle]

Hi Stephen, can you explain what that means please? I placed my order at the dealership 3 months ago

The dealer has marked it sold internally.. sometimes they do this right before car arrives or the day it shows to dealer. Once it is marked sold it is no longer is system for me to check.

you will need to reach out to dealer to check delivery date status or check to see if it has arrived.

 

[Cookiemonster3]

The dealer has marked it sold internally.. sometimes they do this right before car arrives or the day it shows to dealer. Once it is marked sold it is no longer is system for me to check.

you will need to reach out to dealer to check delivery date status or check to see if it has arrived.

Thank you so much! I appreciate it info

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[JLB2003]

Hi! @StephenCantrelle can you check this and see if it’s mine? Initials JB (or maybe DB)

5XYP5DHC2NG210252

thanks!
Jamie

 

[kenskia]

Winner Winner. your name is attached.. ETA showing 09-04 as of today

beer money on the way, thanks

 

[Ksydell]

Your name is attached... showing In Transit to dealer.. ETA showing 09-17 as of today

Thank you so much!

 

[Joe]

This one has your initials attached.. ETA showing 09-08.. you can text me and I can send proof your name is attached.

Number in signature below

Stephen, I can't begin to thank you enough for the priceless information you provided for me. It allowed me to confront my sales manager, and quickly and amicably, get to the bottom of what was really going on with my pre-order ed vehicle. I'm sure he earned a newfound respect for trusting his customers ability, to find out the critical information we need, to close a sale successfully for both the buyer and the seller. Thanks to the invaluable service you provide, I and many others have benefited greatly, and can sleep better at night, knowing we haven't been screwed. THANK YOU SIR!