Track my vehicle

[StephenCantrelle]

Stephen, I can't begin to thank you enough for the priceless information you provided for me. It allowed me to confront my sales manager, and quickly and amicably, get to the bottom of what was really going on with my pre-order ed vehicle. I'm sure he earned a newfound respect for trusting his customers ability, to find out the critical information we need, to close a sale successfully for both the buyer and the seller. Thanks to the invaluable service you provide, I and many others have benefited greatly, and can sleep better at night, knowing we haven't been screwed. THANK YOU SIR!

Happy to help.. your not the first, most likely won’t be the last; that has been in that situation. Glad to see things are working out.

 

[lintjerk]

@StephenCantrelle - would you be able to check if 5XYP5DHC4NG216859 has my initials (KL) attached? It's only been 11 days since my order and 3 days since the order was picked up (which seems crazy fast for a VIN to be created), but it's the exact configuration I ordered from my dealer.

 

[Mrvance291]

Gm @StephenCantrelle can you check on 5XYP6DHC4NG213506. Dealer said they just got the VIN. There website is showing vehicles that appeared on failcat days after mine but mine had a previous eta of 9/25. How are these vehicles getting there before mine? Thank you for your service. Beer money coming.

 

[targa]

Hey @StephenCantrelle could you check on 5XYP5DHC7NG217231 and the initials TA. Much appreciated.

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[StephenCantrelle]

@StephenCantrelle - would you be able to check if 5XYP5DHC4NG216859 has my initials (KL) attached? It's only been 11 days since my order and 3 days since the order was picked up (which seems crazy fast for a VIN to be created), but it's the exact configuration I ordered from my dealer.

Different name attached to this one

 

[StephenCantrelle]

Gm @StephenCantrelle can you check on 5XYP6DHC4NG213506. Dealer said they just got the VIN. There website is showing vehicles that appeared on failcat days after mine but mine had a previous eta of 9/25. How are these vehicles getting there before mine? Thank you for your service. Beer money coming.

ETA showing 09-25 as of today.. once a Telluride shows on the dealer website it is due to the fact the car has "invoiced". The car will invoice right before being shipped to dealer.. basically when car is invoiced the dealer has paid for the car and the car automatically gets generated on the website.. the website does not mean the Telluride is in stock but about to be or is in transit

 

[StephenCantrelle]

Hey @StephenCantrelle could you check on 5XYP5DHC7NG217231 and the initials TA. Much appreciated.

Your name is attached... ETA showing 09-04 as of today

 

[targa]

Your name is attached... ETA showing 09-04 as of today

Awesome, thanks for all your help on here!
T

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[lintjerk]

Different name attached to this one

Thank you! Weird though - I thought my order was a pretty unique/specific combination

 

[CKBTC]

Hey @StephenCantrelle, could you check on 5XYP5DHC6NG212702 for me please? Thanks!

 

[JLB2003]

Hi, can you see if this one is mine? And if so an estimated arrival date? Initials JB or DB. 5XYP5DHC2NG210252

Venmo’d you yesterday!
thanks!

 

[StephenCantrelle]

Hey @StephenCantrelle, could you check on 5XYP5DHC6NG212702 for me please? Thanks!

ETA showing 09-04 as of today

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[StephenCantrelle]

Hi, can you see if this one is mine? And if so an estimated arrival date? Initials JB or DB. 5XYP5DHC2NG210252

Venmo’d you yesterday!
thanks!

Showing in transit to dealer with ETA of 08-31 as of today.
I see no name attached.. which is normal if you put a deposit on one already assigned to dealer.

Thank you for the Venmo!

 

[Mrvance291]

ETA showing 09-25 as of today.. once a Telluride shows on the dealer website it is due to the fact the car has "invoiced". The car will invoice right before being shipped to dealer.. basically when car is invoiced the dealer has paid for the car and the car automatically gets generated on the website.. the website does not mean the Telluride is in stock but about to be or is in transit

How do vehicles that hit failcat 8/12 when mine hit 8/07 get to the dealer first. I may just be relying on muddy info but that’s is a huge gap in delivery times.

 

[Jessk]

JK is attached! ETA showing 09-29 as of today

Thank you so much Stephen!

 

[JLB2003]

Showing in transit to dealer with ETA of 08-31 as of today.
I see no name attached.. which is normal if you put a deposit on one already assigned to dealer.

Thank you for the Venmo!

Interesting. I ordered one from the dealer back in April. They didn’t require a deposit but they did email me a confirmation of my order back then and it matches this one exactly.

Would a name be attached to it soon or no because if it was going to have a name it would already?

thanks for all the help!!

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[StephenCantrelle]

How do vehicles that hit failcat 8/12 when mine hit 8/07 get to the dealer first. I may just be relying on muddy info but that’s is a huge gap in delivery times.

Did they get to dealer or just showing on dealer website?

 

[StephenCantrelle]

Interesting. I ordered one from the dealer back in April. They didn’t require a deposit but they did email me a confirmation of my order back then and it matches this one exactly.

Would a name be attached to it soon or no because if it was going to have a name it would already?

thanks for all the help!!

A custom order will have a name attached to it

 

[JLB2003]

A custom order will have a name attached to it

Oh must not be mine then! Thanks for explaining

 

[Brettdpreston]

Hi, @StephenCantrelle, could you check on 5XYP3DHC5NG216651 for me please? Should be BP or LP