Telluride Ordering Confusion. Need some help!

[Telluride Ken]

I have been waiting on a Telluride order I made through a dealership for almost 10 months now. The dealership tells me that once an order is placed they have no control as to when the order is picked up from the factory. I just spoke with another dealership and they told me that once an order is placed it goes straight into the Kia factory system and I could expect a car within 3 to 4 months. Can anyone clarify how this system works? Trying to figure out how to move forward. Should I stay with my original order or cancel it and place it with someone else? So frustrating.

 

[duce4trey]

This is the process as I understand it and I have ordered two now.
If any of this is incorrect, I am sure someone will say something.

1. place order with dealer
2. dealer puts order into kdealer system
3. depending on 100 different variables (dealer, allotment size, trim level ordered, etc) orders are pulled from kdealer and go to KFOS.
4. KFOS means the factory has picked up your order and it is in line to be built
5. vehicle is built and given a VIN
6. once there is a VIN then you can begin to track it from the factory to your dealer
7. arrives at dealer
8. pick up Telluride and enjoy

 

[ksyrah]

I have been waiting on a Telluride order I made through a dealership for almost 10 months now. The dealership tells me that once an order is placed they have no control as to when the order is picked up from the factory. I just spoke with another dealership and they told me that once an order is placed it goes straight into the Kia factory system and I could expect a car within 3 to 4 months. Can anyone clarify how this system works? Trying to figure out how to move forward. Should I stay with my original order or cancel it and place it with someone else? So frustrating.

You essentially asked the same question last October.
Read this

Latest information on Ordering System(Kdealer/KFOS) starting Sept 2020

Please read though Latest info on ordering through KFOS to understand process in more detail. In short process stays the same but now all orders in Kdealer(Web DCS) will automatically transfer to KFOS when it is opened. Small breakdown explanation is Kdealer(Web DCS) is where dealer puts your...

tellurideforum.org

 

[Mytelly44]

This is the process as I understand it and I have ordered two now.
If any of this is incorrect, I am sure someone will say something.

1. place order with dealer
2. dealer puts order into kdealer system
3. depending on 100 different variables (dealer, allotment size, trim level ordered, etc) orders are pulled from kdealer and go to KFOS.
4. KFOS means the factory has picked up your order and it is in line to be built
5. vehicle is built and given a VIN
6. once there is a VIN then you can begin to track it from the factory to your dealer
7. arrives at dealer
8. pick up Telluride and enjoy

Do you know what determines a dealer’s allotment/how many of their orders get picked up by KFOS per month? Do larger dealers have a larger allotment which might make the wait less (although they probably get more orders) vs ordering from a smaller dealer?

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[duce4trey]

Do you know what determines a dealer’s allotment/how many of their orders get picked up by KFOS per month? Do larger dealers have a larger allotment which might make the wait less (although they probably get more orders) vs ordering from a smaller dealer?

I do not.
Yes larger dealers get larger allotments than smaller dealers.
You can get an idea of dealer allotment size here:

TellyStats

or also on

failcat.com

 

[Jerrcare]

On the dealer allotment size.. the car count on that link is that how many orders they currently have with Kia?

 

[Mk2driver]

I do not.
Yes larger dealers get larger allotments than smaller dealers.
You can get an idea of dealer allotment size here:

TellyStats

or also on

failcat.com

I would say the tellystats is vastly inaccurate. Doesn’t even have my dealer on there and they’ve sold a ton of cars. Failcat is for sure more accurate.

 

[Mk2driver]

On the dealer allotment size.. the car count on that link is that how many orders they currently have with Kia?

Looks like the dealer (tx071) you order from gets a significant amount per month. Last couple months have been in the 40s.

With that being said that was for all models. You could break it down further to see different models. Each dealership has separate model lists so hypothetically you could be #40 on their list and not see a car for awhile if they only got roughly 5 EXs per month (again just all hypothetical example).

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