Drivetrain behaving badly in turns from standstill

[GrandeVT]

My 2020 EX makes a disturbing jerking/clunking/missing kind of feeling and sound in the drivetrain. It almost feels like gears are missing. This only occurs when accelerating in a sharp turn from a standing start. I.e. when turning 90 degrees from a stop sign. This occurred persistently a few years ago and then stopped happening. It has started again quite frequently.

The dealer’s service department says that they cannot recreate it and there is nothing wrong. That leaves me frustrated and without recourse.

Does anybody have any ideas? Suggestions?

Thanks for any advice!

 

[Senator20]

My 2020 EX makes a disturbing jerking/clunking/missing kind of feeling and sound in the drivetrain. It almost feels like gears are missing. This only occurs when accelerating in a sharp turn from a standing start. I.e. when turning 90 degrees from a stop sign. This occurred persistently a few years ago and then stopped happening. It has started again quite frequently.

The dealer’s service department says that they cannot recreate it and there is nothing wrong. That leaves me frustrated and without recourse.

Does anybody have any ideas? Suggestions?

Thanks for any advice!

Go to another dealership or call Kia directly and fill a claim. I am lucky enough to have a great service department at the dealership I use. Once you fill a claim try to get it escalated.