Order to delivery time

[ronqureshi]

But price increase can’t affect orders already placed right?

 

[Lucas & Craig]

But price increase can’t affect orders already placed right?

If it does not have a vin or window sticker already.... More than likely it gets price increase.

 

[Jaggrey]

Ok, pushed back again this morning according to dealer. What doesn't make sense is this dealer has received 3 new vehicles that have VIN numbers created after mine. When I asked about that the Sales Manager didn't have an answer and worse yet didn't seem to care. Called Kia customer service and was just told it's in transit but couldn't tell me when it was shipped. Things aren't adding up. Vehicle was produced on 12/12. Cant believe it would take over a month to get to dealer. Sorry about the long rant just very frustrated at this point. 5 months in.

I haven’t reached out to my dealer yet to see if my date changed again. If it did I’m sure our cars are chilling next to each other since our dates line up almost perfectly. Sorry all this is happening to you... when I saw a notification that you had responded to the thread I honestly was hoping it was cuz your car was en route which would give me some hope! Lol

 

[Jaggrey]

If it does not have a vin or window sticker already.... More than likely it gets price increase.

So if we already have the window sticker printout then that’s the price we pay?

______________________________

 

[Lucas & Craig]

So if we already have the window sticker printout then that’s the price we pay?

We assume. Mother Ship has not spoken.

 

[ronqureshi]

When I ordered, my dealer assured me I would not be afffected by any price increases afterwards.
He gave me the price printout then.
Only thing I would be subject to rebates offered at delivery time (if any), not order time.
Right now kia website shows same MSRP but rebates are gone.

 

[Lucas & Craig]

When I ordered, my dealer assured me I would not be afffected by any price increases afterwards.
He gave me the price printout then.
Only thing I would be subject to rebates offered at delivery time (if any), not order time.
Right now kia website shows same MSRP but rebates are gone.

Website is not correct. Internal system has the price adjustment.

 

[ronqureshi]

Just a thought: If someone ordered with non-refundable deposit, then were hit with price increase at delivery time, that would
be legally wrong in my opinion

______________________________

 

[scarder]

You guys aren't going to believe this crap because I certainly don't: I placed an order on October 22, 2019. I called a month later and the salesman said he couldn't provide me with a request ID. I just called him again and he said he's putting in orders on Wednesday and he'll let me know. He said Kia wasn't taking custom orders until the new year and that any dealer telling me that is lying. So 2.5 months and I'm no closer to Telluride ownership than I was then. I called Kia's 800 number and got kicked around between roadside assistance, warranty claims and financing so at least the Kia organization is consistent in that they're all incompetent. I'm completely disgusted.

Looks like I'm going to be getting that Ford Explorer after all.

 

[Lucas & Craig]

You guys aren't going to believe this crap because I certainly don't: I placed an order on October 22, 2019. I called a month later and the salesman said he couldn't provide me with a request ID. I just called him again and he said he's putting in orders on Wednesday and he'll let me know. He said Kia wasn't taking custom orders until the new year and that any dealer telling me that is lying. So 2.5 months and I'm no closer to Telluride ownership than I was then. I called Kia's 800 number and got kicked around between roadside assistance, warranty claims and financing so at least the Kia organization is consistent in that they're all incompetent. I'm completely disgusted.

Looks like I'm going to be getting that Ford Explorer after all.

SMH.... So sorry. Can we help?

 

[ronqureshi]

You guys aren't going to believe this crap because I certainly don't: I placed an order on October 22, 2019. I called a month later and the salesman said he couldn't provide me with a request ID. I just called him again and he said he's putting in orders on Wednesday and he'll let me know. He said Kia wasn't taking custom orders until the new year and that any dealer telling me that is lying. So 2.5 months and I'm no closer to Telluride ownership than I was then. I called Kia's 800 number and got kicked around between roadside assistance, warranty claims and financing so at least the Kia organization is consistent in that they're all incompetent. I'm completely disgusted.

Looks like I'm going to be getting that Ford Explorer after all.

which dealership?

 

[Lucas & Craig]

which dealership?

KIA of Muncie
jfox@kiaofmuncie.com

______________________________

 

[Parmel]

Please forgive the following rant. The nonsense KIA and its parent company have apparently created regarding delivery schedules is incredulous. Personally I do not believe the vast majority of BS pumped into this and other forums regarding the inability of KIA to provide an accurate expected delivery date on a firm order within a short period of time (within a week to 10 working days) after an order is completed. I have read with much disgust the nonsense reasoning supplied by many of the "salesmen" on this site (I exempt Jason and Lucas of Muncie KIA from my list of uninformed "salesmen".)

Any production company who cannot accurately predict a production schedule is obviously in the wrong business. Excuses such as subcontractor supply chain limitations may make sense to the uninformed. However, does anyone remotely familiar with production really believe a multi-billion dollar company would accept such trite excuses? Does every production company have limitations? Certainly. And the company knows how those limitations impact specific configuration production schedules. Would anyone in this audience invest potential millions as an independent dealership for a company that cannot/will not provide accurate and reliable production schedules? And they expect us to believe they are operating on what profit (invoice to msrp) margin? The current "order system" employed/accepted by even honest KIA dealers appears to flawed at its core. It does not appear a valid order (as we classically understand an order) is being placed at West Point, GA.

Personally, I do not care what my delivery date might be. It is my money I am willing to give to someone, be it KIA or someone else. KIA, give me a firm date and I will decide to stay with you or direct those funds to someone else. Should KIA not correct the growing discontent among new customers, those same customers could easily slay the golden calf they have created.

They can 100% control that sold orders to customers are put before general dealer inventory allocation. I don't know how many are outstanding, but my guess would be that they could fill most of the actual open orders in probably 8 weeks or less and keep the customers happier. They're probably trying to juggle keeping dealers happy at the same time by throwing them inventory allocations where they can jack up the price a couple thousand and still sell them in <1 week. Now, by increasing the prices mid-stream Kia wants a bigger piece of the pie.

Yes, they hit the home run here. They under-priced it most likely to drive the customers away from competition. However are unable to keep up with that demand. As a result they should stop making inventory allocations and only take sold orders. Isn't that what Chevy is doing with Corvette's that have been sold out now for some time? I know that is what Porsche is doing with the Taycan from being pretty active on the Porsche forums.

Yes as others stated, we either sit and wait or hunt via the spreadsheets.... or give up all together. Most of us all get that, but at the same time are pretty disheartened when nobody has any further information around timing. So we find this forum and try to get info, learn how to pester our sales folks for information, etc.. and ultimately gripe about it all here. You put in an order with nearly any manufacturer, you can get a solid ETA (exception being some surprise EPA hold or something). I'm late March maybe, heck probably late April or even May? Nobody knows. I've asked my salesman yesterday when he contacted me about the price increases to figure out how many are ahead of me, and how many of that are prestige....should give me an actual idea based on how many they get a month per the spreadsheets.

Please forgive the following rant. The nonsense KIA and its parent company have apparently created regarding delivery schedules is incredulous. Personally I do not believe the vast majority of BS pumped into this and other forums regarding the inability of KIA to provide an accurate expected delivery date on a firm order within a short period of time (within a week to 10 working days) after an order is completed. I have read with much disgust the nonsense reasoning supplied by many of the "salesmen" on this site (I exempt Jason and Lucas of Muncie KIA from my list of uninformed "salesmen".)

Any production company who cannot accurately predict a production schedule is obviously in the wrong business. Excuses such as subcontractor supply chain limitations may make sense to the uninformed. However, does anyone remotely familiar with production really believe a multi-billion dollar company would accept such trite excuses? Does every production company have limitations? Certainly. And the company knows how those limitations impact specific configuration production schedules. Would anyone in this audience invest potential millions as an independent dealership for a company that cannot/will not provide accurate and reliable production schedules? And they expect us to believe they are operating on what profit (invoice to msrp) margin? The current "order system" employed/accepted by even honest KIA dealers appears to flawed at its core. It does not appear a valid order (as we classically understand an order) is being placed at West Point, GA.

Personally, I do not care what my delivery date might be. It is my money I am willing to give to someone, be it KIA or someone else. KIA, give me a firm date and I will decide to stay with you or direct those funds to someone else. Should KIA not correct the growing discontent among new customers, those same customers could easily slay the golden calf they have created.

 

[Lucas & Craig]

Please forgive the following rant. The nonsense KIA and its parent company have apparently created regarding delivery schedules is incredulous. Personally I do not believe the vast majority of BS pumped into this and other forums regarding the inability of KIA to provide an accurate expected delivery date on a firm order within a short period of time (within a week to 10 working days) after an order is completed. I have read with much disgust the nonsense reasoning supplied by many of the "salesmen" on this site (I exempt Jason and Lucas of Muncie KIA from my list of uninformed "salesmen".)

Any production company who cannot accurately predict a production schedule is obviously in the wrong business. Excuses such as subcontractor supply chain limitations may make sense to the uninformed. However, does anyone remotely familiar with production really believe a multi-billion dollar company would accept such trite excuses? Does every production company have limitations? Certainly. And the company knows how those limitations impact specific configuration production schedules. Would anyone in this audience invest potential millions as an independent dealership for a company that cannot/will not provide accurate and reliable production schedules? And they expect us to believe they are operating on what profit (invoice to msrp) margin? The current "order system" employed/accepted by even honest KIA dealers appears to flawed at its core. It does not appear a valid order (as we classically understand an order) is being placed at West Point, GA.

Personally, I do not care what my delivery date might be. It is my money I am willing to give to someone, be it KIA or someone else. KIA, give me a firm date and I will decide to stay with you or direct those funds to someone else. Should KIA not correct the growing discontent among new customers, those same customers could easily slay the golden calf they have created.

Please forgive the following rant. The nonsense KIA and its parent company have apparently created regarding delivery schedules is incredulous. Personally I do not believe the vast majority of BS pumped into this and other forums regarding the inability of KIA to provide an accurate expected delivery date on a firm order within a short period of time (within a week to 10 working days) after an order is completed. I have read with much disgust the nonsense reasoning supplied by many of the "salesmen" on this site (I exempt Jason and Lucas of Muncie KIA from my list of uninformed "salesmen".)

Any production company who cannot accurately predict a production schedule is obviously in the wrong business. Excuses such as subcontractor supply chain limitations may make sense to the uninformed. However, does anyone remotely familiar with production really believe a multi-billion dollar company would accept such trite excuses? Does every production company have limitations? Certainly. And the company knows how those limitations impact specific configuration production schedules. Would anyone in this audience invest potential millions as an independent dealership for a company that cannot/will not provide accurate and reliable production schedules? And they expect us to believe they are operating on what profit (invoice to msrp) margin? The current "order system" employed/accepted by even honest KIA dealers appears to flawed at its core. It does not appear a valid order (as we classically understand an order) is being placed at West Point, GA.

Personally, I do not care what my delivery date might be. It is my money I am willing to give to someone, be it KIA or someone else. KIA, give me a firm date and I will decide to stay with you or direct those funds to someone else. Should KIA not correct the growing discontent among new customers, those same customers could easily slay the golden calf they have created.

Volkswagen is way worse. Trust me, I've lived it when the Atlas launched. It was like sending a order to the moon. Lot of moving parts that we do not see. It's tough. Everyone wants one. I get the frustration but all we can do is wait at this point. Customers get frustrated.... They call KIA. Who does KIA call for information? Us. Yes, sometimes we have more info than them or so it seems. KIA is getting pounded with requests or updates for customers... They can only do so much.

 

[jw_tx21]

You guys aren't going to believe this crap because I certainly don't: I placed an order on October 22, 2019. I called a month later and the salesman said he couldn't provide me with a request ID. I just called him again and he said he's putting in orders on Wednesday and he'll let me know. He said Kia wasn't taking custom orders until the new year and that any dealer telling me that is lying. So 2.5 months and I'm no closer to Telluride ownership than I was then. I called Kia's 800 number and got kicked around between roadside assistance, warranty claims and financing so at least the Kia organization is consistent in that they're all incompetent. I'm completely disgusted.

Looks like I'm going to be getting that Ford Explorer after all.

I'd believe it. Must have been a reason for them not placing orders for SX-P. Karp Kia has only had 4 SX-Ps allocated to them per the production spreadsheet. I'd order with a different dealer who gets more. But, you are no closer as you pointed out. Guess it's time for the Explorer. Sorry for your experience.

 

[jw_tx21]

Please forgive the following rant. The nonsense KIA and its parent company have apparently created regarding delivery schedules is incredulous. Personally I do not believe the vast majority of BS pumped into this and other forums regarding the inability of KIA to provide an accurate expected delivery date on a firm order within a short period of time (within a week to 10 working days) after an order is completed. I have read with much disgust the nonsense reasoning supplied by many of the "salesmen" on this site (I exempt Jason and Lucas of Muncie KIA from my list of uninformed "salesmen".)

Any production company who cannot accurately predict a production schedule is obviously in the wrong business. Excuses such as subcontractor supply chain limitations may make sense to the uninformed. However, does anyone remotely familiar with production really believe a multi-billion dollar company would accept such trite excuses? Does every production company have limitations? Certainly. And the company knows how those limitations impact specific configuration production schedules. Would anyone in this audience invest potential millions as an independent dealership for a company that cannot/will not provide accurate and reliable production schedules? And they expect us to believe they are operating on what profit (invoice to msrp) margin? The current "order system" employed/accepted by even honest KIA dealers appears to flawed at its core. It does not appear a valid order (as we classically understand an order) is being placed at West Point, GA.

Personally, I do not care what my delivery date might be. It is my money I am willing to give to someone, be it KIA or someone else. KIA, give me a firm date and I will decide to stay with you or direct those funds to someone else. Should KIA not correct the growing discontent among new customers, those same customers could easily slay the golden calf they have created.

You ordered on Nov 21. If you're already ranting, you should find a different vehicle. Kia of Muncie has been averaging 1-2 SX-Ps per month - so you should find out how many SX-Ps are in front of you, and then you'll have a general idea of delivery time. Everyone should do this knowing the average deliveries of Tellurides per dealer.

______________________________

 

[scarder]

which dealership?

Karp Kia in Rockville Centre NY.

 

[raydog9379]

You ordered on Nov 21. If you're already ranting, you should find a different vehicle. Kia of Muncie has been averaging 1-2 SX-Ps per month - so you should find out how many SX-Ps are in front of you, and then you'll have a general idea of delivery time. Everyone should do this knowing the average deliveries of Tellurides per dealer.

I'm trying to, figured that's the best way to gauge where we're at. I'll bug the guy again, poor dude is prob. getting beat up by everyone trying to figure out information. At the same time I'm beginning to try to find stock around me in somewhat similar configs. Though when asking what the MSRP vs. real price they expect and ensuring no junk add-on's, all of a sudden radio silence. Hmm... now I know why the vehicle is sitting on the lot for a few weeks.

 

[jw_tx21]

I'm trying to, figured that's the best way to gauge where we're at. I'll bug the guy again, poor dude is prob. getting beat up by everyone trying to figure out information. At the same time I'm beginning to try to find stock around me in somewhat similar configs. Though when asking what the MSRP vs. real price they expect and ensuring no junk add-on's, all of a sudden radio silence. Hmm... now I know why the vehicle is sitting on the lot for a few weeks.

Yep, that's the problem. Elgin has been getting 1-2 SX-Ps per month also... more toward 1... this seems fairly normal for many dealerships as Kia is building less than 900 SX-Ps per month and distributing them to ~700 dealerships (there are about 84 dealerships with 0 or 1 Prestige deliveries in 2019 - those aren't the stores to shop from!)

Anything on a lot will be marked up extensively - esp if it's an SX-P.

They do appear to be built in batches by color, so that's one reason why order time could fluctuate... but if there are 10 SX-P orders in front of you - then well, might be 5 months or more unless production picks up in 2020.

BTW, the top 4 dealers receiving the most Prestige in IL are (25 or more Prestige allocated):
Gerald Kia of Naperville (though slowing down last couple of months)
Liberty Kia
International Kia
McGrath Kia of Palatine

Bob Rohrman stands at 17 - averaged 4 per month in November and December

 

[buckykia]

Joining the conversation. Ordered my Telluride today in Madison, WI. Dealer gave me $500 under MSRP and gave me the Kia Reference # right away. Hoping to see it in March before our lease is up! I'll post here with any developments. Thanks all for the tips/ pointers and thoughts.

Update: Just got notice from my dealer here in Madison, WI that my vehicle (SX-P + Tow in Black Copper with Dune Brown interior) has been allocated and I have an ETA of Feb 11. Order was sent to Kia on November 19th. Based on the spreadsheet this is the 10th overall SXP for the dealer. Feeling very lucky! Hoping the ETA doesn't slide too much.