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Track my vehicle

I am so glad I found this forum!! I ordered in May and dealer has no information, except the order was sent. So I have several questions for the experts! I see some of you have the VIN number before you have your car. How do you get those? When you look on failcat, are those the dates the car comes into the lot, or being produced? Are those cars already spoken for, or how would you know? Thanks all!
 
I appreciate your help and it was my second time asking and may need you to look again. It's sad when I'm able to get more information from you and this forum than the actual dealer I gave my money. Take care and thanks again.

So Stephen I reached out to my dealer to check status and he replied that the car should be here before the end of the week and expects to have me wrapped up by weeks end. I'm guessing that VIN# 5XYP5DHC9MG120580 you looked up for me is slated for me (under a different name) but I sure hope they are not giving me someone else's car and then pushing that person further down the line. Do you mind checking on where it is in the transit process to the dealer?

This unfortunately has been THE WORST dealer experience I've ever had buying a car where they lost my order from early February (probably in the change over to 2021), didn't communicate with me (even after I patiently waited more than four months to even reach out to them), and then when I did reach out to them for a status they would not return my calls or emails. It took me going into the dealer to see what was up, having the sales manager flippantly tell me "well I can just give you your money back" when I complained they haven't been communicating with me, and a letter to the Chief Operating Officer of the auto group to get to this point.

It's sad but I hope this week it will finally be over and I can go on my way with a funny or not so funny story to tell.
 
So Stephen I reached out to my dealer to check status and he replied that the car should be here before the end of the week and expects to have me wrapped up by weeks end. I'm guessing that VIN# 5XYP5DHC9MG120580 you looked up for me is slated for me (under a different name) but I sure hope they are not giving me someone else's car and then pushing that person further down the line. Do you mind checking on where it is in the transit process to the dealer?

This unfortunately has been THE WORST dealer experience I've ever had buying a car where they lost my order from early February (probably in the change over to 2021), didn't communicate with me (even after I patiently waited more than four months to even reach out to them), and then when I did reach out to them for a status they would not return my calls or emails. It took me going into the dealer to see what was up, having the sales manager flippantly tell me "well I can just give you your money back" when I complained they haven't been communicating with me, and a letter to the Chief Operating Officer of the auto group to get to this point.

It's sad but I hope this week it will finally be over and I can go on my way with a funny or not so funny story to tell.
ETA is currently showing 10-09 as of today in TN status which is Transit Tending.. one step away from In Transit
 
Hi Stephen, can you track 5XYP5DHCXMG122497 for me please, thanks! Not sure if my initials PA would be on it as it was already allocated. Thanks!
 
Hi Stephen, can you track 5XYP5DHCXMG122497 for me please, thanks! Not sure if my initials PA would be on it as it was already allocated. Thanks!
ETA showing 11-01 no name attached at this point
 
Hi @StephenCantrelle,
Can you please check in on status of VIN....
Edit to reflect the call I just received from dealer letting me know they just got it it so no need for your services but thank you just the same for the work you do on the forum.
 
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@StephenCantrelle can you track VIN #5XYP5DHC6MG124943 and confirm if the initials associated are DT? Please and thank you
 
Hey @StephenCantrelle can you give me a status update on
5XYP3DHCXMG119315 a couple weeks back I think you said 9/28 so I just wanted to get update on ETA since I will have to fly out of state to pick up

Thanks
-S.M
 
Hey @StephenCantrelle ... I am hoping you can check to see if this VIN belongs to me. (Melissa S *long polish last name* heading to IL072 Elgin Kia in Illinois) I've been waiting a LOOOONG time to be able to ask you about a VIN and I am seriously hoping this one is actually mine!
VIN is
5XYP5DHC8MG125589
______________________________
 
Hey @StephenCantrelle can you give me a status update on
5XYP3DHCXMG119315 a couple weeks back I think you said 9/28 so I just wanted to get update on ETA since I will have to fly out of state to pick up

Thanks
-S.M
ETA showing as of today 10-11 and your name is attached
 
Hey @StephenCantrelle ... I am hoping you can check to see if this VIN belongs to me. (Melissa S *long polish last name* heading to IL072 Elgin Kia in Illinois) I've been waiting a LOOOONG time to be able to ask you about a VIN and I am seriously hoping this one is actually mine!
VIN is
5XYP5DHC8MG125589
ETA showing 10-30 showing a different name attached
 
ETA showing 10-30 showing a different name attached
Unbelievable. Thank you.
______________________________
 
Mr. Cantrelle - was wondering if you can look up VIN 5XYP5DHC2MG125331 and see if it has TA or JA attached to it. Thank you so much!
 
Just went to the new Kia dealership in Englewood NJ. They have a bunch of Tellurides in stock. They also have 3 nightfall editions for sale. If interested check them out and of course they are marked up prices. If you mind and really looking check them out.
 
Hi @StephenCantrelle can you check vin #5XYP3DHC3MG124002 again to see if it’s in transit and if initials AS are attached yet? Thanks!
 
Mr. Cantrelle - was wondering if you can look up VIN 5XYP5DHC2MG125331 and see if it has TA or JA attached to it. Thank you so much!
ETA showing 10-17 with TA attached
 




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