Track my vehicle

[StephenCantrelle]

Hi @StephenCantrelle any update on my ETA 5XYP5DHC1MG139589? Thanks

In transit to dealer ETA showing 12-19 as of today

 

[StephenCantrelle]

Stephen,
yesterday you tracked this vin and found it with my name attached 5XYP5DHC6MG141340. The sticker showed option package 035 which I did not ask for.
Today, I found this new vin on fail cat 5XYP5DHC4MG141594. This is the car that I actually ordered with option 015. Can you please look this up? Maybe Kia is sending me 2 cars.

Different name attached on 2nd Vin

 

[Dan Mahalek]

Different name attached on 2nd Vin

Is the attached name Kia of Grand Island? Thank you for the help!

 

[bags]

In Transit to dealer ETA showing 12-07 as of today

Thanks! Sent a tip via Venmo as appreciation.

______________________________

 

[StephenCantrelle]

Thanks! Sent a tip via Venmo as appreciation.

Thank you!

 

[StephenCantrelle]

Is the attached name Kia of Grand Island? Thank you for the help!

Yes the Vin ending in 141340

 

[DarkMossJustin]

In transit to dealer ETA showing 12-19 as of today

@StephenCantrelle Thank you so much !!!

 

[jnagurn]

Hi Stephen. Can you find the status or ETA for 5XYP5DHC2MG140878? I was told 12/23 from the dealer.

______________________________

 

[StephenCantrelle]

Hi Stephen. Can you find the status or ETA for 5XYP5DHC2MG140878? I was told 12/23 from the dealer.

In transit to dealer! ETA showing 12-17 as of today

 

[tmn709]

Hi @StephenCantrelle

Can you take another look at the ETA for me? The salesperson I ordered thru I’m pretty sure is no longer working at the dealer and I’m getting radio silence...

5XYP5DHCXMG136707 - TS.

 

[StephenCantrelle]

Hi @StephenCantrelle

Can you take another look at the ETA for me? The salesperson I ordered thru I’m pretty sure is no longer working at the dealer and I’m getting radio silence...

5XYP5DHCXMG136707 - TS.

Your name is attached showing In transit to dealer ETA 12-07

 

[kraigkoobs]

Can you check the delivery of mine please? 5XYP5DHC2MG139701. Dealer states 12/18
Thanks
Kraig

______________________________

 

[StephenCantrelle]

Can you check the delivery of mine please? 5XYP5DHC2MG139701. Dealer states 12/18
Thanks
Kraig

Name is attached.. In Transit to dealer... ETA is showing 12-18 as of today

 

[Arnold_Trollzenegger]

@StephenCantrelle I think my VIN may have populated in failcat. Can you check 5XYP34HC5MG142176? Initials are DM, but may not be attached since it’s a dealer allocation that I put a deposit on.
Thanks!

 

[StephenCantrelle]

@StephenCantrelle I think my VIN may have populated in failcat. Can you check 5XYP34HC5MG142176? Initials are DM, but may not be attached since it’s a dealer allocation that I put a deposit on.
Thanks!

no name attached ETA showing 12-08 as of today

 

[Arnold_Trollzenegger]

Thanks! Can you see the original ETA? We were told 12/29 but would obviously be ecstatic if this is ours and gets here 3 weeks early!

______________________________

 

[Mainfinger]

Got a VIN today from the dealer!!! Even though I do not see it in Failcat yet. 5xyp50hc4mg136170

Ordered car on 9/16 - GWP SX with TOW
Was told picked up by KIA 9/23 with ETA of 12/10
VIN and window sticker given to me on 11/4 with ETA of 12/7

After I saw the sticker I realized it didn't have Tow on it, seemed my salesman either missed entering it or something happened along the way. Dealer is putting hitch on once delivered for me. Offered to re-order but not a huge deal and didn't want to start all over again.

Same thing happened to me. How much are they quoting you for the hitch?

 

[StephenCantrelle]

Thanks! Can you see the original ETA? We were told 12/29 but would obviously be ecstatic if this is ours and gets here 3 weeks early!

can not see prior ETA's

 

[dptKB]

Hi @StephenCantrelle ! I have a question but not sure who to go to or ask. I visited Fort Bend Kia dealer 10/17, ordered an EX-P GWP/blk same day, and despite asking my sales guy for an update, have only been told there is no update but it should come in early December (originally told me 6-8 months so idk if I trust this news). Anyways, if it was ordered mid-late October with now an ETA of December, it “should” be in Failcat, no?

I'm asking because I see 3 EX trims in GWP but 1 doesn’t show premium package and the other 2 are wrong color interior. If one of these 3 are in fact mine, none of them are what I ordered. Any thoughts or advice of what to do, who to talk to?

Thanks for all that you do here!!!

 

[StephenCantrelle]

Hi @StephenCantrelle ! I have a question but not sure who to go to or ask. I visited Fort Bend Kia dealer 10/17, ordered an EX-P GWP/blk same day, and despite asking my sales guy for an update, have only been told there is no update but it should come in early December (originally told me 6-8 months so idk if I trust this news). Anyways, if it was ordered mid-late October with now an ETA of December, it “should” be in Failcat, no?

I'm asking because I see 3 EX trims in GWP but 1 doesn’t show premium package and the other 2 are wrong color interior. If one of these 3 are in fact mine, none of them are what I ordered. Any thoughts or advice of what to do, who to talk to?

Thanks for all that you do here!!!

Just ask the sales consultant for a build sheet.
It will show when it is suppose to go in to get built and painted. At that stage will generate a Vin number. From there I can help track it in for you.