AlphaDoggy
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- Nov 30, 2023
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We've only had our Telluride for a few months, and up until now, we've loved it. We have a white Telluride X-Pro.
Yesterday, while at a stoplight the car shut off and wouldn't restart, stranding my wife in the middle of the road. After about 30 minutes of fiddling around, it miraculously started and she drove home without a problem. I came home and ran the car through its paces for a good hour, trying to reproduce. Nada... it started every time, with and without ISG enabled.
So, we took the car to pick up my daughter from school, and it died again. I was there and tried everything under the sun, but it wouldn't restart. Pushed it across the intersection to the curb and fiddled with it some more, then, randomly, I pushed the button again and the car started. Drove home and planned to take it to the dealership next. But then, I never got it to start again.
The lights and screen comes on. The Speed and tachometer shows up and it says the vehicle is "on", but the engine doesn't even try to start. Even tried a remote start, everything came to life in the car, but the engine, then the app said it had failed. (told me to confirm the doors were closed and locked, etc). So, towed it to the dealership. I won't get into the horrible customer experience, but they had never heard of a problem like this.
I've read some other posts about similar things. One for a 2021 model had the same symptoms, and it was traced the ISG. "Lost communication with Transmission Electric Oil Pump Module" Which was traced to an "open resistor" at the ICU." Elsewhere, people are saying it could be the battery or the starter. Odd to me that there are no indicator lights showing up that would point to any of these things. The initial incremental nature of the problem was really strange, then to finally stop starting, period. I guess I'm just thankful that it stopped being intermittent so that the dealership couldn't say they can't reproduce.
Haven't heard from the dealership yet, so waiting to see what they say. App shows it being in the same place that the tow truck dropped it, so I'm not holding my breath about much progress today. Meanwhile paying for a rental car out of pocket and hoping the Kia corporate will reimburse me. (dealership was no help in that regard) My wife has lost confidence in the car altogether. It will be a battle to get her to drive it again.
Yesterday, while at a stoplight the car shut off and wouldn't restart, stranding my wife in the middle of the road. After about 30 minutes of fiddling around, it miraculously started and she drove home without a problem. I came home and ran the car through its paces for a good hour, trying to reproduce. Nada... it started every time, with and without ISG enabled.
So, we took the car to pick up my daughter from school, and it died again. I was there and tried everything under the sun, but it wouldn't restart. Pushed it across the intersection to the curb and fiddled with it some more, then, randomly, I pushed the button again and the car started. Drove home and planned to take it to the dealership next. But then, I never got it to start again.
The lights and screen comes on. The Speed and tachometer shows up and it says the vehicle is "on", but the engine doesn't even try to start. Even tried a remote start, everything came to life in the car, but the engine, then the app said it had failed. (told me to confirm the doors were closed and locked, etc). So, towed it to the dealership. I won't get into the horrible customer experience, but they had never heard of a problem like this.
I've read some other posts about similar things. One for a 2021 model had the same symptoms, and it was traced the ISG. "Lost communication with Transmission Electric Oil Pump Module" Which was traced to an "open resistor" at the ICU." Elsewhere, people are saying it could be the battery or the starter. Odd to me that there are no indicator lights showing up that would point to any of these things. The initial incremental nature of the problem was really strange, then to finally stop starting, period. I guess I'm just thankful that it stopped being intermittent so that the dealership couldn't say they can't reproduce.
Haven't heard from the dealership yet, so waiting to see what they say. App shows it being in the same place that the tow truck dropped it, so I'm not holding my breath about much progress today. Meanwhile paying for a rental car out of pocket and hoping the Kia corporate will reimburse me. (dealership was no help in that regard) My wife has lost confidence in the car altogether. It will be a battle to get her to drive it again.
