2025 Telluride - CarPlay stopped working

[jajaxxon47]

2025 Telluride s-xline prestige - 5 weeks old
CarPlay was working both with a cable and separately with a wireless (both Carlinkit and Ottocast) adapter
Today it just stopped connecting using any method - multiple cables and both adapters - nothing works
Phone charges, so I know the USB has power
CarPlay is enabled thru the phone projection setting on the screen - turned it off and them on again - no effect
Restarted phone (16 pro max) and still nothing
Any suggestions on things to try to regain CarPlay access?
Thanks

 

[KMiles]

I would try the following:

Screen reset: Press the start button twice and using the tip of a pen, or a paperclip, press the reset button (tiny button between the volume control and the map button) for five seconds. You may lose some customization settings and need to reset them.

Remove negative battery cable for 30 minutes or overnight: You may also lose customization settings and need to reset the auto up/down on window controls.

Be sure you are connecting the cable via the USB-A connector on the console. I'm guessing you already know that. Note that I had to try two or three different cables to get one that worked.

 

[G-93395]

Thanks for the suggestions

 

[jajaxxon47]

I would try the following:

Screen reset: Press the start button twice and using the tip of a pen, or a paperclip, press the reset button (tiny button between the volume control and the map button) for five seconds. You may lose some customization settings and need to reset them.

Remove negative battery cable for 30 minutes or overnight: You may also lose customization settings and need to reset the auto up/down on window controls.

Be sure you are connecting the cable via the USB-A connector on the console. I'm guessing you already know that. Note that I had to try two or three different cables to get one that worked.

Thanks for the suggestions

______________________________

 

[Columnshift]

1 wk old telluride newby same issue CarPlay should auto load just like my other cars, as soon as i plug in my iPhone 13 to my jeep and dodge it pops right up.
so i swip left to show list of icons "phone projection" comes up but not carplay

one thing i found while on a long drive if the usb cable touches the screen it turns off

getting CarPlay hit or miss

i've tried your options and yes they work, but shouldn't have to

any settings that just let it "auto load"
2025 sx P does it have wireless CarPlay??

thank you for your help