A disappointed 2021 Telluride EX owner

[Andante]

I deeply regret that I bought a Kia car.
One day, I found My car has crack on the diver side door window. Honestly, I do not know where it came from.
The dealer said it is my fault.
But, they did not know they do not have the window. They added more crack and asked come again after they get right one. I went two more times with no fruit. They said they received only defected glass both the times and asked wait more. Now, I waited ywo more weeks with no updates. I stopped by again and heard that they still do not know when it comes.
I heard it is eventually my fault, because I am the owner. I feel I am a fool.

 

[Tellthemride]

Cracked windows are usually covered by drivers insurance. It is unfortunate they made you come in multiple times for repair only to be sent home with the same broken window. I would probably be just as upset.

The only common glass breaking issues I’ve seen are for windshield cracks and sunroof explosions on this forum. Still only affected a few number of owners relatively to all Tellurides sold.