Dash Goes Black When Killing Car, No Restart

[tammibranch]

Hi,

I have a 2020 Telluride EX. On two separate occasions in two days, when I've pushed the button to kill the car, my dash cluster (all of it) goes completely back, and the car won't restart for 15-30 seconds. When the cluster comes back on, it states the rear passenger alert is disabled until next restart. Can anyone provide any ideas as to why this is happening? The battery is only two months old.

 

[Wilkkkee]

Hi, first time in here. I just bought a Telluride. Having issues with navigation. When I try to type the address starting with house number it says no match!!…..help…haha