Did I make a mistake buying a Telluride?

[Sishenru]

After owning model cars made by Acura, Toyota and Honda, my husband and I decided to go for a Kia after a family member boast about her Soul. Now after owing the 2021 Telluride for two weeks, the check engine light appeared twice. Of course, we checked the gas cap, but had to go to the service department. I have already purchased floor mats and a sun visor. Proud owners, what are your thoughts on sticking this through or going back to what I am familiar with?
Thanks
Debby “A Kia Newbie”

 

[jw_tx21]

After owning model cars made by Acura, Toyota and Honda, my husband and I decided to go for a Kia after a family member boast about her Soul. Now after owing the 2021 Telluride for two weeks, the check engine light appeared twice. Of course, we checked the gas cap, but had to go to the service department. I have already purchased floor mats and a sun visor. Proud owners, what are your thoughts on sticking this through or going back to what I am familiar with?
Thanks
Debby “A Kia Newbie”

If you don't want it, trade it in for something else or sell it - good resale value now. Buy what makes you happy. 1.3 years and no problems with mine.

 

[Senator20]

Only you can answer that. What were the check engine light codes?

 

[Sishenru]

If you don't want it, trade it in for something else or sell it - good resale value now. Buy what makes you happy. 1.3 years and no problems with mine.

Thanks for your response. Glad to know yours is perfect.

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[Senator20]

Thanks for your response. Glad to know yours is perfect.

What was the check engine light for? Under warranty so it will be fixed for free.

 

[Sishenru]

Only you can answer that. What were the check engine light codes?

Temperature on the code reader but emissions in the manual. Apparently it’s a new code per dealer service department.

 

[YAH DEF]

This happened to me once on one of my Hondas the first week I had it. Took it to the dealer, they did something or other, and it never happened again.

Impossible to know what's up with yours. But if it gets easily addressed, you'll be good to go.

 

[Lith_SXPN]

What is the dealers resolution and turn around time? If you can't use the lemon law to return it, you will take a hit trading the car in. Personally, I would give the car another chance before I take a hit, but if you have lost confidence already then that leaves you no choice. It is very unfortunate this happened on your brand new car, but it does happen to all brands to a certain degree. Honda/Toyota and other brands you mentioned are not what they used to be. Buying their latest does not guarantee you will have a trouble-free car either. Good luck, whichever way you decide.

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[JerseySXP]

I'm dealing with a dreaded Vibration issue but even then I still like the Telluride for what it offers...

It's a major annoyance but I'll figure it out with the dealer, and Kia - one way or another...

I'm going back for Attempt #2 to fix it and this is where they should dig a little bit deeper into the Driveshaft issue because after this attempt is when I can start the lemon law paperwork...in NJ we get to go in front of a Judge and I'm pretty sure Kia doesn't want me to put them on blast in Court...The NHSTA just levied the largest ever civil penalty on Kia/Hyundai...

That was a long way of getting to your point - we both have problems with our new Telluride, at this point, I want to keep the SUV and just get them to fix it.

 

[Sishenru]

This happened to me once on one of my Hondas the first week I had it. Took it to the dealer, they did something or other, and it never happened again.

Impossible to know what's up with yours. But if it gets easily addressed, you'll be good to go.

Thanks for your response. I really like the vehicle so I hope they figure it out.

 

[Sishenru]

I'm dealing with a dreaded Vibration issue but even then I still like the Telluride for what it offers...

It's a major annoyance but I'll figure it out with the dealer, and Kia - one way or another...

I'm going back for Attempt #2 to fix it and this is where they should dig a little bit deeper into the Driveshaft issue because after this attempt is when I can start the lemon law paperwork...in NJ we get to go in front of a Judge and I'm pretty sure Kia doesn't want me to put them on blast in Court...The NHSTA just levied the largest ever civil penalty on Kia/Hyundai...

That was a long way of getting to your point - we both have problems with our new Telluride, at this point, I want to keep the SUV and just get them to fix it.

Wow. I feel exactly like you with the love for the Telluride but frustrated at the same time. Hope we both come to a favorable conclusion soon.

 

[keg]

Just take the Telly to the dealer and have it checked out. That's what the warranty is for. If you are really uncomfortable with the vehicle, trade it for one of the other brands you listed. I just hope that vehicle never has any issues; then what??

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[sbmtka]

Wow. I feel exactly like you with the love for the Telluride but frustrated at the same time. Hope we both come to a favorable conclusion soon.

We owned five Hondas before our Telluride. I always tell people we returned to Honda not because they were bullet proof, but because they stood by their product. Had numerous $1-3k+ repairs done under a manufacturer extended warranty when they acknowledged problems with their cars. The Kia warranty is what tipped our decision to try something other than Honda. The Pilot was just so bland in our opinion.

 

[Senator20]

I'm dealing with a dreaded Vibration issue but even then I still like the Telluride for what it offers...

It's a major annoyance but I'll figure it out with the dealer, and Kia - one way or another...

I'm going back for Attempt #2 to fix it and this is where they should dig a little bit deeper into the Driveshaft issue because after this attempt is when I can start the lemon law paperwork...in NJ we get to go in front of a Judge and I'm pretty sure Kia doesn't want me to put them on blast in Court...The NHSTA just levied the largest ever civil penalty on Kia/Hyundai...

That was a long way of getting to your point - we both have problems with our new Telluride, at this point, I want to keep the SUV and just get them to fix it.

in NJ if you succeed in the lemon law you have to pay lawyer’s fees. Around 3000 dollars.

 

[Motegi]

As a person who has owned many Acura vehicles in the past as well, unfortunately, I don’t think newer Honda’s and Acura’s are as reliable as they had been in the past.

In fact according to JD Powers vehicle dependability survey for 2020 Acura and Honda are now below average whereas Kia is above average.

As you can see on this chart the top of the list is occupied by Genesis and Lexus.

 

[Motegi]

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[JerseySXP]

in NJ if you succeed in the lemon law you have to pay lawyer’s fees. Around 3000 dollars.

Fake news.

New Jersey lemon law provides several options for a successful lemon law claimant. The manufacturer may offer to replace your vehicle, but you do not have to accept the offer and can instead demand a refund. If you choose to receive a refund, you will receive the full purchase price, less an allowance for your use of the vehicle. The full refund can include:

• Credits and allowances for a trade-in
• Costs of options added by the manufacturer or dealer within 30 days of the original delivery date
• Cost of sales tax, license and registration fees, and finance charges
• Towing
• Cost of vehicle repairs that you paid for
• Cost of renting a similar vehicle while yours was out of service
• Attorney’s fees
• Expert witness fees
• Lemon law filing fee

The amount deducted for using the vehicle is calculated by taking the purchase price multiplied by the mileage at the time the vehicle was first brought in for repair, divided by 100,000 miles.

If you choose to participate in the Division of Consumer Affairs’ Automotive Dispute Resolution Program and you win your case, or if you win in court, you can receive the following:

• Refund of your vehicle purchase price or leasing costs
• Finance charges
• Reasonable attorney’s fees
• Lemon law filing fee
• Cost of vehicle repairs that you paid for
• Cost of renting a similar vehicle while yours was out of service

 

[miamibeachsteve]

What is the dealers resolution and turn around time? If you can't use the lemon law to return it, you will take a hit trading the car in. Personally, I would give the car another chance before I take a hit, but if you have lost confidence already then that leaves you no choice. It is very unfortunate this happened on your brand new car, but it does happen to all brands to a certain degree. Honda/Toyota and other brands you mentioned are not what they used to be. Buying their latest does not guarantee you will have a trouble-free car either. Good luck, whichever way you decide.

Its true -as a current Toyota owner- they still have issues as they age!

 

[BasilFawlty]

View attachment 13621

Oh look! For just TWICE the price, you can buy a Rover - the bottom of the list! LOL!

 

[DarkMossJustin]

Oh look! For just TWICE the price, you can buy a Rover - the bottom of the list! LOL!

I'd never buy one. British cars have a certain reputation that keep me far away. I know a few neighbors who have Rovers and they tell everyone about all the breakdowns, how their fancy baby is always in the shop, replacing and fixing this and that, but they are so enamored with the look of their cars that they put up with the costly nonsense. Jaguars, not surprising. My Dad had a green Triumph TR7 back in the day. That was a maintenance train wreck that he kept paying to fix until a neighbor kid bought it for his first car and totaled it soon after.