HD weather is not correct

[LKGFox]

HD weather says that it has updated, but still displays incorrect weather data. I have the UVO subscription Ultimate. I have verified all this info.

 

[ksyrah]

HD weather says that it has updated, but still displays incorrect weather data. I have the UVO subscription Ultimate. I have verified all this info.

That's a vague, yet specific statement. You need to post what year yours is, and the software version installed. You are not the first with this issue. You can find answers using the search tool on this site.

 

[bruesjoh04]

HD weather says that it has updated, but still displays incorrect weather data. I have the UVO subscription Ultimate. I have verified all this info.

Note that HD Radio data is only going to be as accurate as the information broadcast by your local stations (if available).

On all versions of the infotainment system since April 2020, HD radio data is only used for Doppler radar, fuel prices, and some traffic info. The other weather info (weather app, the split screen widget, info on the home screen) all comes from UVO/Kia Connect and a subscription is required.

So if you are getting HD Radio data on the weather app, you are closing in on three years out of date on your infotainment system and are in desperate need of an update.

Maybe post a picture of what you are seeing, that can identify your software version and give more context.

 

[LKGFox]

That's a vague, yet specific statement. You need to post what year yours is, and the software version installed. You are not the first with this issue. You can find answers using the search tool on this site.

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[LKGFox]

2021 Telluride. I do have an active UVO/Kia Connect subscription and account. It says "HD Data service unavailable"
I took a picture of the modem info, and tried to update it... says "no update available". Not sure where to find the software version.
I'm beginning to think this may be a server problem.

 

[LKGFox]

Note that HD Radio data is only going to be as accurate as the information broadcast by your local stations (if available).

On all versions of the infotainment system since April 2020, HD radio data is only used for Doppler radar, fuel prices, and some traffic info. The other weather info (weather app, the split screen widget, info on the home screen) all comes from UVO/Kia Connect and a subscription is required.

So if you are getting HD Radio data on the weather app, you are closing in on three years out of date on your infotainment system and are in desperate need of an update.

Maybe post a picture of what you are seeing, that can identify your software version and give more context.

2021 Telluride. I do have an active UVO/Kia Connect subscription and account. It says "HD Data service unavailable"
I took a picture of the modem info, and tried to update it... says "no update available". Not sure where to find the software version.
I'm beginning to think this may be a server problem.

 

[bruesjoh04]

2021 Telluride. I do have an active UVO/Kia Connect subscription and account. It says "HD Data service unavailable"
I took a picture of the modem info, and tried to update it... says "no update available". Not sure where to find the software version.
I'm beginning to think this may be a server problem.

Current version is in setup > general > SW info/update.

 

[Sal Collaziano]

HD weather says that it has updated, but still displays incorrect weather data. I have the UVO subscription Ultimate. I have verified all this info.

Welcome aboard! And thank you for signing up. I'm glad you found us. Just letting you know that I've moved this topic out of the community lounge and into the Telluride Technology forum...

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