Hitting media button makes screen go totally black.

[rheyes]

I have a 21 SXP and I have done the purple Home Screen update. Yuck it’s worthless.

When I hit the media button the screen goes totally black. My podcast kept playing and the nav was still working but the screen was blank. I can get back to the podcast screen using Siri. What’s up? Am I missing an update?

 

[Tellthemride]

Doesn’t sound like normal behavior. Does the black screen happen regardless if your phone is paired using bluetooth or using Carplay or not connected at all?

Could try installing the latest update and see if it fixes your problem otherwise.

Navigation Updater | Official Kia Navigation Update Website

Download the latest update to your Kia navigation

update.kia.com

 

[WildmanCAL]

I have a 21 SXP and I have done the purple Home Screen update. Yuck it’s worthless.

When I hit the media button the screen goes totally black. My podcast kept playing and the nav was still working but the screen was blank. I can get back to the podcast screen using Siri. What’s up? Am I missing an update?

I have the same thing happen to me. I unplug my phone, re-plug it in, and then the screen shows me CarPlay (assuming you are using an iPhone). This may be a "feature" of the latest update.