My Trips not recording any trips

[vyrenee]

For the past week, My Trips in the Kia Access app (under convenience) has stopped recording any trips. Any one have a solution for this? Thanks.

 

[Synchronized]

I do not have a solution, but I just noticed this as well. My last trip recorded was Tuesday the 20th..

 

[vyrenee]

Thanks. My last trip was recorded 12/21. Have made many trips since then.

 

[Synchronized]

Just got off the phone with Kia Connect; they say that 'engineers are aware of the issue' (I hate that line) and that it's supposedly its backlogged in getting recorded.

So, we'll see.

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[vyrenee]

Good to know thanks

 

[vyrenee]

Mine started recording trips again yesterday.