Picked up my Telle... found cut in passenger seat. What can I expect?

[bhagen]

I picked up my Telle... drove home.. and when my wife opens the door to look inside the first thing she says is "Um.. theres a hole in the seat". I immediately called the dealer and im bringing it back for them to look at on Monday. What can I expect the dealer to say? "You bought it.. its your problem now"?

My experience with this dealer so far has been far from great. I just want to be prepared with any rights I may have to the damage.

 

[Buckeye-TRide]

Which seat? How was it missed during the final check?

 

[G-783468]

Passenger. I never got a walkthrough. “There’s your car. Here’s the keys”

 

[bhagen]

Passenger seat

Never had a final check. "Heres your keys.. Theres your car"

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[regaphysics]

Well, I'd say it wasn't smart of you not to look over a car before purchasing it. But I still think they'll likely take care of you.

 

[bhagen]

Well, I'd say it wasn't smart of you not to look over a car before purchasing it. But I still think they'll likely take care of you.

I looked it over, but I didnt notice the 1 inch cut in the crease of the seat.

 

[Robert]

What model trim?any pictures?

 

[Wildcatt76]

Mine had a dent in the driver rear filler under the tail light from unloading accident when getting it off the carrier apparently . Was found on final inspection. I got a “we owe” before I drove off- they ordered part painted to factory specs and called me in a week - 1.5 hours to replace and get it right.i would expect them to do the same for you.

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[Pinkharts]

When I got mine, there was a very quick look at. A few days later I had to go in to have some protection coating put on it. When I got in the car to head to the dealership I noticed the exact same thing in my passenger seat. Kia told them it has to be replaced. So they ordered a seat bottom ($2300) from Korea and it took a couple weeks to come in, I take my Telluride in this Wednesday to have it replaced along with fixing the leaky read window washer. I'm not paying to have either fixed.