So I finally finished the registration process yesterday and wanted to share some information that might be helpful to you. When I received my vehicle from I-25 a couple of weeks ago, I called DMV customer service line and made an appointment for vehicle registration for a date that was a day or two before my 20th day in California. I did my smog check earlier this week and showed up at the DMV yesterday morning for my appointment. I went inside, walked up to the window when it was my turn, and told the clerk that my dealership sent the paperwork to them directly. She went to a locked cabinet, pulled out a stack of UPS and Fedex packages and looked for my package. Initially she could not find it and asked for my tracking number. I had a printed UPS confirmation of delivery so she continued to look around. She finally found it. Using the documents I-25 sent, she calculated my tax plus registration, subtracted the check amount sent by I-25, and told me I owed appx. 600 bucks to register the vehicle. I paid via check. She gave me all the paperwork, told me to go outside and line up for the vehicle inspection. After inspection, the inspector gave me REG31 form and told me to go back inside. I got an expedited number and sat down for about 15 minutes before my number was called. A different clerk looked at my paperwork and gave me the plates and stickers. Done. It took about 1.5 hours total. Here's what I learned:
1. Smog check: the clerk never asked me for it, even though I told her I had one it (cost me 60 bucks). The smog certificate was never part of the paperwork she put together. So maybe the computer system told her I had already done it or she didn't care for it.
2. It took I-25 about 20 days to sent the paperwork to DMV even though my salesman said it could take up to 6 weeks. I called my salesman a few days before my DMV appointment and he texted me the UPS confirmation number. Have the delivery confirmation info ready at the DMV.
3. DMV did not ask me for any documents even though I had brough the sales contract, CO temp registration, proof of insurance, etc. Glancing at the paperwork I-25 sent, the only document I did not have was the Certificate of Origin (only paper printed in color). She said this document was essential to register an out-of-state vehicle.
4. The clerk was constantly checking with her supervisor in the back about what to do next. It seems out-of-state vehicle registration is not the most common transaction so you may need to be patient with the DMV clerk.
Overall, it was a positive experience. DMV gets a bad rep as being horrible in customer service but everyone was professional and competent. Maybe it was the holiday spirits. The second clerk from whom I picked up the plates looked at my paperwork and said, "So you got a Telluride, huh!?" She said she had been waiting for the prices to go down to buy one. I told her to check out this forum and order one from Colorado or Indiana and she wrote down web address. So we may have a new forum member who could be our resident CA DMV expert.
Thank you all in this forum for the guidance I received throughout this process. Merry Christmas everyone.