Splotchy Infotainment screen

[cecilt]

Picked up our new 2023 Telluride SX-P Saturday and last night was the first time driving it at night. I noticed when on the radio the background was very splotchy. The black had a lot of white ghosting in it. When in the regular home menu with just the icons the black is perfect and not spoltchy. I've attached pics. Is this normal. I hope not.

 

[Tellthemride]

It’s just a background wallpaper design for the radio screen only. Can bee seen on the update website.

October 2022 Navigation Map and Software Update > Notice | Official Kia Navigation Update Website

Check out the latest update of Kia navigation

update.kia.com

 

[cecilt]

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Are you able to snap a photo of your FM screen. I see a little white on the website you shared but nothing like my screen shows. Tks

 

[bruesjoh04]

Are you able to snap a photo of your FM screen. I see a little white on the website you shared but nothing like my screen shows. Tks

That’s exactly what it looks like (you can see it on the website example). Why, I don’t know.

Here it is in the April version:

Current version, still there.

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[cecilt]

That’s exactly what it looks like (you can see it on the website example). Why, I don’t know.

Here it is in the April version:View attachment 28931

Current version, still there.
View attachment 28930

Thanks so much for sharing. Crazy that this is normal. It looks terrible IMO. Guess I'll cancel my warranty visit now. I was actually thinking of selling the car thinking that taking half the dash off to replace the entire infotainment/digital display would just lead to rattles and creaks down the road. I can't believe KIA thinks this looks good.

 

[Senator20]

Thanks so much for sharing. Crazy that this is normal. It looks terrible IMO. Guess I'll cancel my warranty visit now. I was actually thinking of selling the car thinking that taking half the dash off to replace the entire infotainment/digital display would just lead to rattles and creaks down the road. I can't believe KIA thinks this looks good.

Looks like the protective film is still on there.

 

[Nac]

try reducing brightness at night and see if gets clearer for you....