Well you were all of course right - got a call first thing this morning from Kia and it was a dead cell in the battery. The battery has been replaced, it’s apparently working fine now, and it’s ready for pick up. Mistakes happen but I’m still annoyed. We can’t just easily pick up and go, need to arrange for child care for my son (again), dealer is also a 30 min drive one-way. I’d hope they do the right thing and offer me something like a free oil change at the very least. If not I’m going to let them know how unprofessional I found this whole process. Thanks again everyone for your input and concern.
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Telluride not starting at delivery
- Thread author bvokey
- Start date
My point was even if they checked the battery, they just die out of nowhere there days.
Could have been fine during PDA and then it died. I’ve seen it happen and it is more common than you think.
Yes, it sucks, but the dealer might have done it by the book. If only give them a partial negative mark on this one. One could wonder why it wasn’t caught at the factory....
Kwim
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a short test does not reveal this problem. The dealer must do a discharge / charge test, this takes 15-30 minutes. Such a test is required and shows a low-quality battery. but dealers do not want to waste time, time is money, as they wrote here - it's also good that the car is driven through the car wash.
