I have a 2020 Kia Telluride (SX AWD with tow package). I was in need to replace the factory-installed 4-pin connector with a 7-pin in order to utilize the spec-declared 5000lbs towing capacity. According to the User Manual, max towing capacity of 5000lbs can only be achieved when using the trailer brakes, which requires brake controller. Even if using wireless brake controller, the connector must be a 7-way with a live 12V aux.
I watched multiple videos showing how to achieve that, all of them were by wiring an additional wire all the way from the back of the vehicle to the battery itself.
Given that the 2021 model has the 7-way straight from the factory and the recent recall that involved adding a harness in this area, I figured I should give the dealer a call and ask if the 4-pin can be "converted" to a 7-pin using a genuine KIA parts. So they checked and the answer was that YES, it is possible!
So they ordered the part (S9F67-AC500), and I placed the vehicle into the service department for installation. It was installed and I was promised everything works besides the brake signal, which is fine as the vehicle is not equipped with a brake controller.
When I got home, I discovered that the 12V aux doesn't work. The only thing that fancy new harness did is adding reverse light!
So I brought the vehicle to the service department again, and few hours later I got a call with the unfortunate messaging that the connector on the vehicle's side doesn't even have the 12V aux pin, so an aftermarket wiring is a must, which they will NOT do. I was offered to put the 4-pin harness back, and get reimbursement for the part I paid for.
I find it very odd that Kia declares 5000lbs towing capacity, officially requires a brake controller usage to achieve this, and yet unable to provide the means to do that.
I watched multiple videos showing how to achieve that, all of them were by wiring an additional wire all the way from the back of the vehicle to the battery itself.
Given that the 2021 model has the 7-way straight from the factory and the recent recall that involved adding a harness in this area, I figured I should give the dealer a call and ask if the 4-pin can be "converted" to a 7-pin using a genuine KIA parts. So they checked and the answer was that YES, it is possible!
So they ordered the part (S9F67-AC500), and I placed the vehicle into the service department for installation. It was installed and I was promised everything works besides the brake signal, which is fine as the vehicle is not equipped with a brake controller.
When I got home, I discovered that the 12V aux doesn't work. The only thing that fancy new harness did is adding reverse light!
So I brought the vehicle to the service department again, and few hours later I got a call with the unfortunate messaging that the connector on the vehicle's side doesn't even have the 12V aux pin, so an aftermarket wiring is a must, which they will NOT do. I was offered to put the 4-pin harness back, and get reimbursement for the part I paid for.
I find it very odd that Kia declares 5000lbs towing capacity, officially requires a brake controller usage to achieve this, and yet unable to provide the means to do that.