Turn ON engine------ UVO Feauture NOT Available

[ernysan]

Does any one have this issue on UVO app

I can't turn on engine (FEATURE NOT AVAILABLE)

CALL UVO CALL CENTER 1(844)886-9411

????????

Works only on the main screen not on REMOTE any more

 

[13_FST]

Can you delete and re-download the app to see if this solve the issue?

What phone are you using?

 

[wazslow]

I think you downloaded the wrong app. You need the Kia Access app. You start the car by setting the climate.

 

[ernysan]

Can you delete and re-download the app to see if this solve the issue?

What phone are you using?

Iphone XS was working fine before the Sunday App update

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[ernysan]

I think you downloaded the wrong app. You need the Kia Access app. You start the car by setting the climate.

App working since April until the Sunday App updated

 

[Owner]

App working since April until the Sunday App updated

Your version of the iPhone app looks different than mine and others' too, it seems. On my app's "Remote" tab, I have options for "Security" and "Climate" where yours shows "Security" and "Engine" at the top. My Kia Access w/ UVO app was also updated over the weekend. So not sure why the apps appear different unless it is not the same app altogether or there are different versions of it for my iPhone X and your XS.

 

[ernysan]

Mine is Telluride S model that's why looks different

 

[Owner]

Mine is Telluride S model that's why looks different

Got it. Didn't realize there were different versions of the app depending on which vehicle trim you have.

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[ernysan]

Ending this Thread Some how the app enable the Remote Engine option. All working now

 

[jazzyone]

Ending this Thread Some how the app enable the Remote Engine option. All working now

That’s because KIA released an update for the APP to fix the problem for the S trim. You must have set APP auto update ON on you phone.