Hmm, u don't have a FOB? I have FOB and this app to remotely start mine.Same here. Day 2
Hmm, u don't have a FOB? I have FOB and this app to remotely start mine.Same here. Day 2
I’m in south subs of Chicago ... so I amI've been getting same message for 3 days. In the middle of a snow storm here in Chicago. UGH
I've got the fob start. My experience so far is you have to stand about 10 ft. from the car for it to work. What good is that. I may as well go ahead and get in the car to start. Hopefully others are having a better experience with this.I’m in south subs of Chicago ... so I am
In the same boat! It’s a pain! They need to fix this crap now... I lease and will not get this vehicle again without auto start on a fob
Our model did not come with a fobHmm, u don't have a FOB? I have FOB and this app to remotely start mine.
By no means I am excusing Kia here, but you could always use the remote starter on your FOB keys.I'm receiving the same error. I just reactivated my account on Thursday. We're looking at temperatures in the single digits for the rest of the week, and I can't use the app to pre-heat my car. Normally I'd just tough it out, but we've got a newborn who needs to go to doctor's appointments, and that's just cruel.
I'm paying waaaaay too much money for this to not work. I called Kia out on Twitter, but of course no response.
Definitely agree that there are work arounds, but three days without access, or even communication of an issue is absurd. I'm probably just venting out the week of no sleep thoughThere’s work arounds for this; no one expects you to put your newborn in a freezing car. Just gotta “make do” till it comes back
By no means I am excusing Kia here, but you could always use the remote starter on your FOB keys.
2020's don't have it on the keyfob. It is incredibly frustrating KIA hasn't done any public communication on what's actually happening.Definitely agree that there are work arounds, but three days without access, or even communication of an issue is absurd. I'm probably just venting out the week of no sleep though
Instructions unclear. I have a 2020 EX, and was under the impression the only way I could remote start was with the app. I'd LOVE to be proven wrong here!
My bad, I though you had a 2021 Model.Definitely agree that there are work arounds, but three days without access, or even communication of an issue is absurd. I'm probably just venting out the week of no sleep though
Instructions unclear. I have a 2020 EX, and was under the impression the only way I could remote start was with the app. I'd LOVE to be proven wrong here!
And for sure they should not post BS about this being scheduled.I work in the IT industry and it is definitely unacceptable to have this service down for the whole weekend and more. It doesn't matter the reason (planned/unplanned updates, hacking, catastrophic event at the datacenter, etc), there has to be a recovery plan to get back online in a few hours at most. People are paying hundreds of dollars a year to have this service. Other are thinking about renewing the service. The reputational damage to the product last forever. I heard KDEALER is down as well. 3 weeks ago window sticker service was down. It looks like this is being handled as a demo product. Someone should be fired.
Until then, just gotta do it the old way and start the car yourself. Best of luck this week.