Lots of problems so far

[Twotelluride]

go back to your parents basement and give it a tug mate !

Don’t want to hear the truth. I can understand. Spending $55,000 on a car knowing it’s not going to last or given you problems.

 

[westcoastTelly]

Don’t want to hear the truth. I can understand. Spending $55,000 on a car knowing it’s not going to last or given you problems.

 

[BoulderT4R]

These types of threads are invaluable to prospective buyers when they provide substantive, objective information and I whole heartedly support them.

This thread and your rants in particular are non-sensical, at best. Move on

 

[Twotelluride]

These types of threads are invaluable to prospective buyers when they provide substantive, objective information and I whole heartedly support them.

This thread and your rants in particular are non-sensical, at best. Move on

Wife is pulling out all the warranty bills. No charge but we have 12. 3 windshield- 2 transmission- 3 AC not cold - 1 overheating- 2 heated seats not working- 1 brakes came on at 60 MPH

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[ashuride]

Wife is pulling out all the warranty bills. No charge but we have 12. 3 windshield- 2 transmission- 3 AC not cold - 1 overheating- 2 heated seats not working- 1 brakes came on at 60 MPH

just like the new york telluride fire, right?

 

[Jurassic3k]

Don’t want to hear the truth. I can understand. Spending $55,000 on a car knowing it’s not going to last or

just like the new york telluride fire, right?

Exactly

 

[Tellthemride]

Lost track of your trolling?

This dude went from 14 posts in the last month after creating his account to 88 total posts in the span of 3 days across multiple threads spewing the same garbage non-stop. Using Motor Biscuit (basically a tabloid article) as his reputable news source, sharing screenshots of Marty Downs and all these “stories” of people crying at the Kia dealerships.

If this ain’t the epitome of an internet troll, I don’t know what else would be.

More evidence linking Twotelluride and Marty Downs (who trolls the FB telluride complaint group similar fashion) as the same person. Also how nothing he claims adds up. Like how he said he traded his Telluride in 17 weeks ago for a Pallisade but also more recently traded it for a Pilot.

Either way, looks like admin banned him from the forum.

 

[Pscoop]

How do we know this guy even owns a Telluride???

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[Jurassic3k]

More evidence linking Twotelluride and Marty Downs (who trolls the FB telluride complaint group similar fashion) as the same person. Also how nothing he claims adds up. Like how he said he traded his Telluride in 17 weeks ago for a Pallisade but also more recently traded it for a Pilot.

Either way, looks like admin banned him from the forum.

Happy to hear about the ban....guy was toxic! Nothing wrong with raising concerns about a vehicle and having productive discussions about it... but it was getting ridiculous.

 

[ernysan]

Wife is pulling out all the warranty bills. No charge but we have 12. 3 windshield- 2 transmission- 3 AC not cold - 1 overheating- 2 heated seats not working- 1 brakes came on at 60 MPH

 

[JaxAero]

Simple fix. No lawyers needed. Return the car under the Lemon Law. The only American brand I ever owned was a Cadillac STS fully loaded (I left it off my list of owned vehicles). Everything went bad from nav system to seat belts to knobs falling off to side trim falling off. Even the awful General Motors didn't bat an eye when I asked for a return. Three weeks later they took the car, gave me a check and even covered some lease payments. Lemon Law works.

 

[Kwim]

Simple fix. No lawyers needed. Return the car under the Lemon Law. The only American brand I ever owned was a Cadillac STS fully loaded (I left it off my list of owned vehicles). Everything went bad from nav system to seat belts to knobs falling off to side trim falling off. Even the awful General Motors didn't bat an eye when I asked for a return. Three weeks later they took the car, gave me a check and even covered some lease payments. Lemon Law works.

Do you know how gm differs from Kia? To get a check from Kia you will spend a lot of time, nerves and Kia will do it at the very last moment, when the line has already been crossed.

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[JaxAero]

Maybe Kia is different. My experience went smoothly and most others I have know to have lemon issues in other foreign brands had reasonably decent experiences. In any case I recommend the following for anyone that got a lemon (of any brand). I apologize if any of my points below are insulting to anyone. They aren't intended to be. It is purely based on personal business and inside experience. And, yes, I realize every situation is different and it usually takes a few phone calls. Armed with the right info and attitude, it should get handled well (fingers crossed).

My suggestion on the best way to handle it is: (1) make sure you are meeting the requirements for the Magnuson-Moss Warranty Act (i.e., Lemon Law); (2) make sure you know your state's lemon laws; (3) have your service documents (which should all be recorded with the dealer on Kia's service computer system) and you probably have your own records; (4) be nice to everyone involved at the dealer and the manufacturer (the people you are talking to didn't build your car--you want them on your side); (5) if things go poorly remind them Kia is breaking the law if they don't address the issue within the constraints of the lemon laws and ask them if that's their company's policy to break the law (remember, your call is being recorded so you want to get their response on record); and (6) if things go really poorly tell them you have tried to handle this appropriately but it is now apparent you will need to engage an attorney because Kia is not following the law. At that point I suspect you will get a response or you'll need to have an attorney send a letter to the appropriate person (usually the VP Customer Service, and cc the VP of Service and/or the President). Keep your legal costs down by writing the letter yourself in a well-articulated, professional (not hot-headed) format with bulleted points. Keep it as short as possible and to the point. You may even want to throw in the idea that you like the Kia brand and would still consider it in the future. That way they are less likely to tell you to stick it because they don't think you will ever buy their cars again.

Item 4 is one of the most critical. Get the customer service agent on board. Tell them you know they didn't build it and it isn't their fault.