The build quality spoils all the positive experiences.

[Sparkle Girl 47]

Downgrade.
buy new expedition

This is not a DOWNGRADE, just something different. Have been driving this Expedition for 5 years with NO problems. Had hip replacement on both hips and don't want to climb up anymore. Love the look of the Tellirude. Going for a Test drive today, hope it's still there.

 

[Sparkle Girl 47]

This is not a DOWNGRADE, just something different. Have been driving this Expedition for 5 years with NO problems. Had hip replacement on both hips and don't want to climb up anymore. Love the look of the Tellirude. Going for a Test drive today, hope it's still there.

Well, HAD an appointment to DRIVE an SXP today at 2:00 11/11/20 in Tulsa. It Sold last night!!!! I'm going to LOOK at the BABY Telluride (Sorento 2021). Just looking!!!

 

[Kwim]

I decided to call Kia Canada one more time and asked for a supervisor, not just employees of the customer department. I left a message and to my surprise he called back. Took a break for a day. A shorter answer from Kia Canada:
"We will fix everything, we qualify everything as a factory defect. Replace the car - no, compensation - no. Well, we are not responsible for the manufacturer, we only undertake to investigate and correct the factory defects."

I sent an email again and called the factory again.
A couple of days passed - complete disregard for my appeals.
Everything is ready for the court, next week I will start legal proceedings with KMMG Inc.

One forum user @JerseySXP who has problems with the vibration of telluride, advised me to do the same with this post.

Despite the fact that I am in Canada, and he is in America, I looked at the corporate structure:
Kia Motors America
Company
kiamedia.com
Headquarters: Irvine, California, United States
CEO: SeungKyu Yoon (Mar. 1, 2018–)
Founder: Kia Motors
Founded: October 1992
Parent organization: Kia Motors
Subsidiary: Kia Motors Manufacturing Georgia, Inc.

They stand above KMMG Inc.
Thus, this lady can help me, break the silence with the clients, as happened in the case of @JerseySXP

I sent her all the correspondence, photos. I will wait a couple of days, I hope things get off the ground.

 

[nabatron]

I decided to call Kia Canada one more time and asked for a supervisor, not just employees of the customer department. I left a message and to my surprise he called back. Took a break for a day. A shorter answer from Kia Canada:
"We will fix everything, we qualify everything as a factory defect. Replace the car - no, compensation - no. Well, we are not responsible for the manufacturer, we only undertake to investigate and correct the factory defects."

I sent an email again and called the factory again.
A couple of days passed - complete disregard for my appeals.
Everything is ready for the court, next week I will start legal proceedings with KMMG Inc.

One forum user @JerseySXP who has problems with the vibration of telluride, advised me to do the same with this post.

Despite the fact that I am in Canada, and he is in America, I looked at the corporate structure:
Kia Motors America
Company
kiamedia.com
Headquarters: Irvine, California, United States
CEO: SeungKyu Yoon (Mar. 1, 2018–)
Founder: Kia Motors
Founded: October 1992
Parent organization: Kia Motors
Subsidiary: Kia Motors Manufacturing Georgia, Inc.

They stand above KMMG Inc.
Thus, this lady can help me, break the silence with the clients, as happened in the case of @JerseySXP

I sent her all the correspondence, photos. I will wait a couple of days, I hope things get off the ground.

Any news on this?

______________________________

 

[Kwim]

Any news on this?

No. Silence, I'm not interested in KIA Motors or less fortunate than @JerseySXP
Julia and / or her department never contacted me.
Today a man from Kia Canada called, I forgot his name, he is a district manager - he ****ed my brain for 30 minutes, said that Kia Canada had done everything it needed to fix defects, they would do everything and fix it. I won't win in court and so on .......
After I told him that he was straining in vain and that according to Canadian law the manufacturer is responsible, he seemed to stop f&$%ing my brain and wished me a happy Christmas.

An application to the court - since I prepare it myself, I have to shovel tons of information, and even my stupid English.
The process is underway, I am already at the homestretch, next week I will file an application with the court.

 

[mgoblue]

I don't know any specifics about Canadian law, but why not get a lawyer to help you out? Feels like you are getting the run around without one, and they might respond better / more quickly if you get one involved.

 

[Kwim]

I don't know any specifics about Canadian law, but why not get a lawyer to help you out? Feels like you are getting the run around without one, and they might respond better / more quickly if you get one involved.

lawyers are expensive and there is no point in paying them 200-300 bucks per hour for an application. and I myself am interested to figure it out. I will make the beginning myself, I will connect a lawyer for the final stage.

 

[LtFireguy]

lawyers are expensive and there is no point in paying them 200-300 bucks per hour for an application. and I myself am interested to figure it out. I will make the beginning myself, I will connect a lawyer for the final stage.

I had issues a few years ago with Chevrolet. Not quite the same issues as you as mine were mechanical but after a few months of owning the vehicle, it had been in to the shop several times. Chevy wouldn't do anything other than continue to make all the repairs under warranty. I had been asking for a new car and, of course, they would hear nothing of that.

I contacted the Better Business Bureau. They had me send in all my emails, repair records, etc... and reviewed it. They said that if after reviewing everything, if they felt I had a legal case, they would send me all the paperwork to proceed with arbitration, which is a legally binding process. They ended up sending me the paperwork and the resumes of three arbitrators for me to select one to see my case.

Anyway, all this to say, have you tried arbitration through the BBB? ...or at least reporting this to the BBB as Kia will need to answer. It's free. I'd try this before a lawyer although, if you do go to arbitration, since its legally binding, you can't go get a lawyer if you don't like the outcome.

Anyway, sorry for the long post. Just wanted to give you another option for here in Canada.

PS - In the end, I was awarded a replacement car

______________________________

 

[Kwim]

Hello.
Many of you are interested and write to me, thank you.

I will answer your questions:
Where did you disappear to? - holidays, then I had to trudge to Indonesia at work, a lot of work.

Kia paid you, right? - not. They ignore me. This year I have already tried several times to contact the plant and directly with Julia - a complete ignore.

What's with the court? - He filed a lawsuit. Tomorrow I will send it to KMMG, as soon as they receive it, create a topic and post a statement. I will keep it like an online diary.

I scattered the message to journalists, received a couple of replies from those interested, so there may be an article on the CBC.

 

[Westchesterkia]

Hello.
Many of you are interested and write to me, thank you.

I will answer your questions:
Where did you disappear to? - holidays, then I had to trudge to Indonesia at work, a lot of work.

Kia paid you, right? - not. They ignore me. This year I have already tried several times to contact the plant and directly with Julia - a complete ignore.

What's with the court? - He filed a lawsuit. Tomorrow I will send it to KMMG, as soon as they receive it, create a topic and post a statement. I will keep it like an online diary.

I scattered the message to journalists, received a couple of replies from those interested, so there may be an article on the CBC.

Of all the melodramatic babies I’ve encountered in my life, you definitely take the cake. My god there are a few tiny little blemishes on your car lol. I had a Porsche Boxster motor blow with 15k mikes and Porsche supplied engine and I had to pay to have it replaced! What a joker you must be, kind of guy that walks in a shoe from costco til it is warn out and then returns them.

 

[Kwim]

Porsche boxster

 

[Jurassic3k]

Of all the melodramatic babies I’ve encountered in my life, you definitely take the cake. My god there are a few tiny little blemishes on your car lol. I had a Porsche Boxster motor blow with 15k mikes and Porsche supplied engine and I had to pay to have it replaced! What a joker you must be, kind of guy that walks in a shoe from costco til it is warn out and then returns them.

LMAO....I literally stood in line behind a lady at Costco who returned two slightly moldy potatos and asked for a full refund....which she got!

______________________________

 

[Westchesterkia]

Porsche boxster

Dude, you drive a kia. That boxster cost more than your telly in 2006 $$. what were you driving at 24 years old…prob a bicycle. I like the car, but its a kia, I’d never even look at it close enough to see those flaws…its a kia.

 

[Westchesterkia]

LMAO....I literally stood in line behind a lady at Costco who returned two slightly moldy potatos and asked for a full refund....which she got!

There’s always one. Same here but with cherries, and it was an empty container and she said they weren’t very good

 

[Jurassic3k]

There’s always one. Same here but with cherries, and it was an empty container and she said they weren’t very good

I would feel too much shame and embarrassment to pull some crap like that...

 

[Kwim]

trolls stepped up

______________________________

 

[Kwim]

Dude, you drive a kia. That boxster cost more than your telly in 2006 $$. what were you driving at 24 years old…prob a bicycle. I like the car, but its a kia, I’d never even look at it close enough to see those flaws…its a kia.

Dude, why did you downgrade. After boxster, with cost more than my telly
change to Kia.

Ps so to speak, to expand your knowledge, tellu was not produced in 2006.

 

[Kwim]

I’m a fool, I understood why he switched from boxster to tellu: tellu beat boxster.

 

[Westchesterkia]

I’m a fool, I understood why he switched from boxster to tellu: tellu beat boxster.

You’re not smart enough to understand. 2006$ as in, without adjusting for inflation. Telluride is just my haul shit car. When I want to go fast I do it on 2 wheels these days. Boxster’s 5.2 second 0-60 wasn’t half bad in 2006. Mostly bought it for the convertible aspect though. I would guess you 12 years old with all the emoji usage.

 

[Kwim]

You’re not smart enough to understand. 2006$ as in, without adjusting for inflation. Telluride is just my haul shit car. When I want to go fast I do it on 2 wheels these days. Boxster’s 5.2 second 0-60 wasn’t half bad in 2006. Mostly bought it for the convertible aspect though. I would guess you 12 years old with all the emoji usage.

now everything is clear to me with your mental development.