Android Auto and Car Play not working

[yosM45]

I have an One Plus 9 Pro. My wife has a One Plus 8 Pro. My daughter has a Samsung S9. My work phone is an IPhone XR.

I can't for the life of me get any of them to connect to AA or CP on my new 2022 SXP Telluride.

I've downloaded all the updates. AA and CP are enabled on the car's settings. I've tried several different cables. I AM connects to the USB port in the center of the console. I have enabled USB debugging on my Android phones. I factory reset the radio in the Telluride.

I work in the technology field, so I'd like to think I'm pretty savvy, but clearly I'm missing something.

Anyone else have these issues? I mean, it's a 2022, no it should work, right.

Pretty frustrated. I'd like to figure out rather than send it to the dealer and have the "it's your phone" battle.

Any advice?

 

[byscott]

What are you using for cables?

I have a previous generation Samsung phone. FWIW — and it may not be much — the only USB-C cable I was able to get Android Auto working with is an Anker Powerline II, which is rated for 10 Gbps data transfer.

It just so happens to be the only USB-C cable I tried that is so rated; seems plausible to me that AA would be at least somewhat sensitive to data transfer/bandwidth considerations, which may be why my lesser, generic cables didn’t work. But that’s just rank speculation on my part. I suppose it could also be some sort of shielding/RF kind of thing. I don’t do hardware; I’m a retired software guy ;-)

After the ”try every cable you’ve got” experimentation, I got my hands on a AAWireless. Takes a few seconds to start up, but works very nicely.

 

[yosM45]

What are you using for cables?

I have a previous generation Samsung phone. FWIW — and it may not be much — the only USB-C cable I was able to get Android Auto working with is an Anker Powerline II, which is rated for 10 Gbps data transfer.

It just so happens to be the only USB-C cable I tried that is so rated; seems plausible to me that AA would be at least somewhat sensitive to data transfer/bandwidth considerations, which may be why my lesser, generic cables didn’t work. But that’s just rank speculation on my part. I suppose it could also be some sort of shielding/RF kind of thing. I don’t do hardware; I’m a retired software guy ;-)

After the ”try every cable you’ve got” experimentation, I got my hands on a AAWireless. Takes a few seconds to start up, but works very nicely.

The OnePlus cables are pretty heavy duty warp charging cables. I tried the Samsung cables. I'll try a few others. But at this point, I'm sure there's something wrong with the car.

But the iPhone doesn't connect either. Isn't off that Car play and AA don't work?

This is pretty frustrating to have to try all this for something that is plug in play in every other car I've been in, including Kia Souls.

 

[yosM45]

What are you using for cables?

I have a previous generation Samsung phone. FWIW — and it may not be much — the only USB-C cable I was able to get Android Auto working with is an Anker Powerline II, which is rated for 10 Gbps data transfer.

It just so happens to be the only USB-C cable I tried that is so rated; seems plausible to me that AA would be at least somewhat sensitive to data transfer/bandwidth considerations, which may be why my lesser, generic cables didn’t work. But that’s just rank speculation on my part. I suppose it could also be some sort of shielding/RF kind of thing. I don’t do hardware; I’m a retired software guy ;-)

After the ”try every cable you’ve got” experimentation, I got my hands on a AAWireless. Takes a few seconds to start up, but works very nicely.

Man...I just took your advice and tired a few more cables.

But this time I used my 7 year old USB C from my LG V20 and it recognized the phone, but would activate Android Auto.

I had to turn on USB Debugging in the Developer options to get to full activate.

Crazy that some old cheap thin cables worked better than a new high end high speed cables.