Murray kia order to delivery time

[min2me]

Not a terrible idea

It’s the only way to force businesses to change their minds these days. I have no audience big enough to make an impact. Maybe someone on this thread has some pull to make this a story on the news so that the dealer responds that they will honor the original agreement for everyone who placed a deposit

 

[kdeluss]

Can you get a charge back for a charge over 6 months ago? Maybe you’ve recently placed a deposit with Murray?

Looks like six months is the max limit with my card. Roger pretty much said he knows nothing and to check with my salemans on Monday.

 

[Floridadawg]

I have an email thread where Roger “guaranteed” the price would be MSRP. My order has already been picked up and has an ETA of last week of June. I relied on this offered price and decided to forego ordering from other dealers. I don’t know if this binding, but I definitely think I will try and pursue some type of legal action if they do not honor it.

 

[jmk5217]

I have an email thread where Roger “guaranteed” the price would be MSRP. My order has already been picked up and has an ETA of last week of June. I relied on this offered price and decided to forego ordering from other dealers. I don’t know if this binding, but I definitely think I will try and pursue some type of legal action if they do not honor it.

At minimum, if this is the case, it’s a bait and switch. I would definitely file a complaint with the state AG office. Multiple people could corroborate the same. Deposits were made with the agreement that the cars would be built to spec and delivered at MSRP. I’m awaiting to hear everyone else after this weekend who pick up.

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[LhTelly]

At minimum, if this is the case, it’s a bait and switch. I would definitely file a complaint with the state AG office. Multiple people could corroborate the same. Deposits were made with the agreement that the cars would be built to spec and delivered at MSRP. I’m awaiting to hear everyone else after this weekend who pick up.

I may be one of the first. Will let everyone know how it goes.

 

[Andrewh2020]

Wow. This is terrible. I feel like they have to honor msrp for the orders that have already been picked up by the factory. That would be ridiculous if they don't.

It all makes sense now. They haven't been taking new orders for about 3 months. This is why, bc they knew they were selling the dealership and they wouldn't be able to honor msrp for orders after a certain point in time.

I hope for all of you that they honor msrp. If not, definitely fight it. Not good business practice at all.

 

[Andrewh2020]

I was also planning on potentially upgrading to the 2023, with the car market being how it is, but murray was the last msrp dealership for hundreds of miles. So I guess that's done unless I travel.

 

[Andrewh2020]

I may be one of the first. Will let everyone know how it goes.

Hope it goes good for you when it comes in. I can't imagine them not honoring msrp on all previous orders or at a minimum orders that have already been picked up.
I feel bad for you guys having stress and deal with this bull crap.

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[maxq10]

This makes me sick to my stomach. I'm on a tight budget and have been planning everything around this car being @ MSRP. My vehicle is set to arrive in about 2 weeks or so. This really seems like a bait and switch scenario. $10,000 markup? LOL. That has to be one of the highest in the country. Absolute BS is what this is.

 

[findthedr]

Picked up my telluride today. I was lucky that it came in on friday. Murray kia will be Raceway kia (owned by same people that own allentown kia). Was told that tellurides will be $10k over msrp in the future and all other vehicles $5000k over msrp. The staff dont know if new owneship will honor previous deals or if they will even have a job on monday.

 

[min2me]

Picked up my telluride today. I was lucky that it came in on friday. Murray kia will be Raceway kia (owned by same people that own allentown kia). Was told that tellurides will be $10k over msrp in the future and all other vehicles $5000k over msrp. The staff dont know if new owneship will honor previous deals or if they will even have a job on monday.

If they charge me 10k I guess someone can take my telluride. I refuse to pay it. Guess I’ll be calling Kia dealers all around soon. I’ll pay for transportation before I pay for the dealer mark up

 

[Andrewh2020]

If they charge me 10k I guess someone can take my telluride. I refuse to pay it. Guess I’ll be calling Kia dealers all around soon. I’ll pay for transportation before I pay for the dealer mark up

Hopefully they will honor msrp for you guys. If it comes to it the next place I found not terribly far from us is Freedom kia in west Virginia. They sell at msrp.... but another long wait obviously. About 6 hours away. Hopefully it doesn't come to that.

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[MasterP]

Just checked their website: Murray Kia | Conshohocken, PA Kia Dealership and they officially changed their logo to Raceway Kia of Conshohocken. Looks like they filed for the DBA on Feb 22. I will probably call them later today to figure out if they will still honor the MSRP for our original orders..

 

[jmk5217]

Just checked their website: Murray Kia | Conshohocken, PA Kia Dealership and they officially changed their logo to Raceway Kia of Conshohocken. Looks like they filed for the DBA on Feb 22. I will probably call them later today to figure out if they will still honor the MSRP for our original orders..

I think we definitely need clarity from the dealer. I left a voicemail with the sales manager because of the lack of communication I’ve received even before this weekends news. I’m expecting a call today, and if I don’t get a call today I will plan to stop in this week in person.

I’m feeling pretty certain we all had to sign a build sheet when we put the order in as well as the deposit. We unfortunately do not have anything in writing, other than that order form.

Edit: should the thread be updated with the new name

 

[rockadile]

Yikes! Allentown Kia was a bit sketchy when I last visited. They are definitely on the high-end of markups in the area. What about Bergeys? Are they no longer selling at MSRP?

I guess with the markups these dealers are getting, it is worth it to them to buy out some of the other dealers for top dollar.

 

[LhTelly]

I haven't confirmed this, but someone told me that manufacturers are starting to crack down on dealers that are charging large markups. Reason being that excessive markups come across as greedy and taking advantage of an already difficult situation for many people (due to the rapid inflation) and it starts to tarnish the reputation of the manufacturer.

Again, I have not confirmed this in any way but if it's true and our MSRP orders are not honored, then a large number of complaints to KIA could have some sway.

Still just waiting on some clarity from the dealer. It's shocking to me that the new owners have not communicated their intentions on how they will handle ~$2m worth of outstanding orders on Tellurides. Haven't even communicated it to their sales team..

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[jmk5217]

Yikes! Allentown Kia was a bit sketchy when I last visited. They are definitely on the high-end of markups in the area. What about Bergeys? Are they no longer selling at MSRP?

I guess with the markups these dealers are getting, it is worth it to them to buy out some of the other dealers for top dollar.

I’m definitely concerned.

I already got a call back, was told I was one of the last customers of Murray Kia. When asked about pricing, was told “I want to say yes” that new management will honor the orders from before but he couldn’t make any promises.

I explained that we’ve been waiting months for this car, specifically this car at the terms, and with Murrays because they were honoring MSRP. I wouldn’t have put a deposit if it were not the case. If we get the car in September (month 10) and find out it’s 20% more than we agreed, it’s not only a terrible customer experience but a bait and switch.

Also seems to potentially be common elsewhere:

Kia Dealer Smacked With Big Fine For Deceptive Pricing

The breakdown between MSRP and sales price is what caused the problem.

carbuzz.com

Greenfield woman files lawsuit alleging car dealership forged her signature on documents

A Greenfield consumer has filed a lawsuit alleging a Fishers car dealership forged her signature on documents when she bought a car.

www.wrtv.com

https://www.reddit.com/r/kia/comments/l5o6fx

 

[maxq10]

I’m definitely concerned.

I already got a call back, was told I was one of the last customers of Murray Kia. When asked about pricing, was told “I want to say yes” that new management will honor the orders from before but he couldn’t make any promises.

I explained that we’ve been waiting months for this car, specifically this car at the terms, and with Murrays because they were honoring MSRP. I wouldn’t have put a deposit if it were not the case. If we get the car in September (month 10) and find out it’s 20% more than we agreed, it’s not only a terrible customer experience but a bait and switch.

I mean, that's slightly encouraging...but still, not a definite answer. I'm still very concerned/upset/livid at the moment.

 

[NYC223231]

I’m definitely concerned.

I already got a call back, was told I was one of the last customers of Murray Kia. When asked about pricing, was told “I want to say yes” that new management will honor the orders from before but he couldn’t make any promises.

I explained that we’ve been waiting months for this car, specifically this car at the terms, and with Murrays because they were honoring MSRP. I wouldn’t have put a deposit if it were not the case. If we get the car in September (month 10) and find out it’s 20% more than we agreed, it’s not only a terrible customer experience but a bait and switch.

Also seems to potentially be common elsewhere:

Kia Dealer Smacked With Big Fine For Deceptive Pricing

The breakdown between MSRP and sales price is what caused the problem.

carbuzz.com

Greenfield woman files lawsuit alleging car dealership forged her signature on documents

A Greenfield consumer has filed a lawsuit alleging a Fishers car dealership forged her signature on documents when she bought a car.

www.wrtv.com

https://www.reddit.com/r/kia/comments/l5o6fx

Hopefully, we'll have more information. I ordered about a month after you and hopefully still in my charge back time frame.

This is crazy that this is happening now after all this time waiting.

 

[rockadile]

If it were me, and I was still waiting for an order I placed with Murray, I would be contacting the dealer asking them for a written guarantee that I was still paying MSRP.