Oil consumption problems

[TullerideKia]

I was thinking about your situation.I believe 2020 wss the first year for the Telluride.It usually is not a good idea to buy a product in its first year,as problems show up and they try to correct them in subsequent years.Someone else had a similar problem with the 2020.He is selling his car and buying another one (not a 2020 Telluride)

We're going through the same problem 2020 95k miles burning 2 quarts of oil within 4k miles and Valley Hi Kia has been giving us bs saying its normal. Did oil consumption test where you can verify how much oil they actually add the run for 1k miles . Almost positive the add about a half quart to 1 quart extra to compensate for the loss. GARBAGE

 

[Point37]

We're going through the same problem 2020 95k miles burning 2 quarts of oil within 4k miles and Valley Hi Kia has been giving us bs saying its normal. Did oil consumption test where you can verify how much oil they actually add the run for 1k miles . Almost positive the add about a half quart to 1 quart extra to compensate for the loss. GARBAGE

i thought they had to drain the oil and then measure how much they add back...come back in 1000 mi and they drain and measure it again...is that not how they do an oil consumption test?

 

[MrMCar]

i thought they had to drain the oil and then measure how much they add back...come back in 1000 mi and they drain and measure it again...is that not how they do an oil consumption test?

Sorry for the tardy reply. In a word; NO.

Back when I was with the BMW dealers and there were (are) oil consumption issues, we had to be sure the car was on level ground, car fully warm, remove dipstick (just after shutting off) and wipe well, fully insert and wait 15 seconds.
Hold the dipstick level and note level. Do not fill if less than 1L low. DO NOT over fill.

Instruct customer to leave it alone and NOT to add any.
Note Date/mileage/level on oil consumption sheet.

Dipsticks can be very accurate if the above constraints are adhered to.
Draining/refilling has WAAY too many variables for mistakes.

By this time, German car owners have given up and accept oil and coolant consumption as "facts of life.' Sigh...

I digress.

 

[Point37]

Sorry for the tardy reply. In a word; NO.

Back when I was with the BMW dealers and there were (are) oil consumption issues, we had to be sure the car was on level ground, car fully warm, remove dipstick (just after shutting off) and wipe well, fully insert and wait 15 seconds.
Hold the dipstick level and note level. Do not fill if less than 1L low. DO NOT over fill.

Instruct customer to leave it alone and NOT to add any.
Note Date/mileage/level on oil consumption sheet.

Dipsticks can be very accurate if the above constraints are adhered to.
Draining/refilling has WAAY too many variables for mistakes.

By this time, German car owners have given up and accept oil and coolant consumption as "facts of life.' Sigh...

I digress.

thanks for the info...makes sense...as long as the tech adheres to the standard operating procedure for the test so as not to screw the customer out of a new engine