Oh boy, you said Kia of Irvine? I finally picked up my gravity Grey SX with black interior from there after it was “lost” somewhere between GA & So Cal for almost 2 weeks. I absolutely LOVE the vehicle and fortunately I had an honest salesperson, but the finance guy (Sammy) is deceitful, slimy & a blatant liar to my face. BE CAREFUL and triple check the paperwork before you sign. He had to reprint it 2 times for me as I found what he called “mistakes”. The first was a base price $1000 more than I was told by my salesperson. The second time was for the $1500 security system that he begged me to buy for only $395 since they pre-install on all Tellurides. I politely said no and when he re-printed the paperwork, surprise!, it was still listed there. There’s an even longer story regarding trying to screw me out of a decent finance rate because I have a credit rating on “only” 853! Oh yeah, I was putting down a pretty sizable deposit of $13k, which hadn’t changed from day one when speaking with my salesperson. When I pulled out a credit card to use, which I’ve always done with the last 4 BMW’s I’ve had, he said they only took money order or check because they don’t like paying the credit card fees. Well, I live up in LA and nobody mentioned that to me (which is incredibly bad customer service anyway). After I told him that I didn’t have a check, he made a big production about having to call the GM to get approval as a one time exception since I drove so far. He also lied to me about the required oil change interval when trying to sell me the maintenance plan. He told me the oil needed to be changed every 3-4K miles since this engine wasn’t like a BMW. I asked to explain why so frequently and he spun a story. When I got home and read the manual, it very clear that the standard interval is actually 7,500 miles. When I confronted him about this, he said that it was my “option” to get it changed every 3-4K miles and 7,500 was the max. I told him to stop the lies & BS since he knew exactly what he told me to get me to purchase the maintenance plan that supposedly paid for itself. I could go on even more....Down here ...Lower 48... My Dealer had a ton of EX and S...just not what I ordered. Waiting here as well... 3rd month and waiting... no VIN at all and called Irvine today and they could nott even figure on giving me any answers other than.... It is a much wanted model and sorry...