A little update. After moaning to the dealer, I called them again today. I was told they can get me the exact trim as my order with terracotta interior from another dealership within their network but with
floor mats and cargo net that I don't want and did not order. Neither the window sticker nor the
VIN is available as of now. The ETA is 03/20.
I called my credit union immediately coz I got an instant approval from them for 3.2%/60 months. I wanted to know if I can lock in the rate and how long. I was advised my pre-approval is good until end of April. I quickly sent an email and questioned the same thing again, hopefully having something in writing. Still awaiting their email response. In the worst scenario I will have to pay an extra 0.55% if I can't get the car released before the lockup rate expires. 3.75% is still considered a very good rate in today's climate since the Fed rate is already 4.5%.
Called the dealer back and have them reserve the one with terracotta for me. Now it's the waiting game again.
I always thought this is suspicious. It is very unlikely Kia's fault and made my order wrong. I also confirmed that the dealer created my order with terracotta interior, which is listed on the screen capture he sent me in September. This makes me think the one with black interior is actually a regular allotment the dealer gets from Kia. It is not a custom order of anyone. They just tried to turn it over to a profit quickly by pushing the sale to me. The one with terracotta coming in March is indeed my exact order. Well, based on benefit of doubt, I won't blame the dealer, and there is no way I can prove this.