• Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my SUV" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your leather interior, please post in the Interior section - and so on... This message can be closed by clicking the X in the top right corner.
  • Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop

2020 Telluride AWD rear end jerking thumping and vibrating

Do you mind sharing what Cincy area dealer you are using? I'm going to be in Dayton for a while for work, might be worth taking mine in to them, since they seem to be up to speed. My dealer down here keeps saying it's normal characteristic of the Telluride and tech found no problem. I am so close to trading this vehicle in on something else.
In Cincinnati, I selected Cronin Kia for this issue. They are in Harrison, Ohio along I-74 near the Indiana border. I selected them because they are right on the highway so that makes it easier to test. They also had high ratings. Josh Hopkins is the service manager who is up on the issues. He rode in the back seat while I drove and that made it easier to witness. They offered a loaner car. Good luck!
 
I haven’t seen any AWD being delivered in The last several rounds to my local dealers. Only seeing FWD. Maybe they are working on this vibration issue?
 
I haven’t seen any AWD being delivered in The last several rounds to my local dealers. Only seeing FWD. Maybe they are working on this vibration issue?
I hope so.
 
An update on my EX AWD with the 70mph driveline vibration. After a week at the dealer they have diagnosed the issue as the rear propshaft. Estimated arrival of the new part is Sept 19th. I also asked them to check everything the propshaft was attached to, so transfer case, rear diff, support bearing etc. I'm eagerly awaiting the update.
______________________________
 
Update... KIA engineers showed up at the dealership today driving a new Telluride. They first started by swapping out the rims from their vehicle to mine...No difference. They then swapped out the driveshaft with a brand new one they bought with them that they were sure was perfect... No difference. They said the issue is going to be in the rear Differential or the Transfer Case. They said they would be back on Wednesday with all new parts from the KIA plant.
 
Wow! Sounds good. Thanks for the update.
 
Do you mind sharing what Cincy area dealer you are using? I'm going to be in Dayton for a while for work, might be worth taking mine in to them, since they seem to be up to speed. My dealer down here keeps saying it's normal characteristic of the Telluride and tech found no problem. I am so close to trading this vehicle in on something else.
Ross, this vibration certainly NOT normal nor acceptable. These trucks are flying off the lots. Dealers don't want to lose money nor let it out there there is an issue. Remember, a dealer purchases a vehicle from the manufacturer, then it's the dealer's baby.

When there's a big issue like the TelluVibes, the dealers don't want to be handled with fighting with Kia or trying to get Kia to buy the trucks back, etc.

Read my posts. My dealer's owner and service manager, while acknowledging my first truck was toast, insisted the others I tried we're "perfectly fine." Those trucks were not!
______________________________
 
I still believe my rear driveshaft was out of balance and driving it 800 miles with it (I was out of state for a few days before I could get it to the dealer) then wrecked a bearing or something in the transfer case.

My dealer said when they took the rear driveshaft out, no more vibration, but there was noise coming from the transfer case. They then found metal in the fluid.
 
Update on my FWD 'S'. So far, so good. Yes, it's only been two days, but after the crap I went through with the AWD LX, two days is a day and a half longer without issue than that LX! Lol
 
I am curious why would an out of round driveshaft create a vibration when the vehicle is on a freeway at speeds over 60 mph. Under this condition an AWD Telluride should operate in FWD mode only.
If the driveshaft is disconnected / disabled at the point where it joins the transmission (the front of the driveshaft) then no vibration should be present.
If the driveshaft is connected / disconnected at the rear differential by the means of a clutch, then it is always turning even in FWD mode.
I'm waiting for an explanation from someone who understands the system.
 
I am curious why would an out of round driveshaft create a vibration when the vehicle is on a freeway at speeds over 60 mph. Under this condition an AWD Telluride should operate in FWD mode only.
If the driveshaft is disconnected / disabled at the point where it joins the transmission (the front of the driveshaft) then no vibration should be present.
If the driveshaft is connected / disconnected at the rear differential by the means of a clutch, then it is always turning even in FWD mode.
I'm waiting for an explanation from someone who understands the system.
The rear wheels are never fully disconnected.
______________________________
 
I am curious why would an out of round driveshaft create a vibration when the vehicle is on a freeway at speeds over 60 mph. Under this condition an AWD Telluride should operate in FWD mode only.
If the driveshaft is disconnected / disabled at the point where it joins the transmission (the front of the driveshaft) then no vibration should be present.
If the driveshaft is connected / disconnected at the rear differential by the means of a clutch, then it is always turning even in FWD mode.
I'm waiting for an explanation from someone who understands the system.
The rear wheels are never fully disconnected. Only select few AWD systems feature a full disconnect (i believe honda pilot for instance).
 
That rear driveshaft is spinning alright. The rear axle's internals are rotating when the wheels are, which rotates the shaft.

As mentioned in multiple posts, the service centers that have removed the rear driveshaft have found no more vibration.
 
Ironically, I just had to replace the u-joints on the front driveshaft of my 2004 Dodge Ram. One was seized up and caused a vibration around 60MPH.

So, Tobidog, another example how a part-time 4WD vehicle can have a vibration when in 2WD.
 
Update... KIA engineers showed up at the dealership today driving a new Telluride. They first started by swapping out the rims from their vehicle to mine...No difference. They then swapped out the driveshaft with a brand new one they bought with them that they were sure was perfect... No difference. They said the issue is going to be in the rear Differential or the Transfer Case. They said they would be back on Wednesday with all new parts from the KIA plant.
Some of us have had our service folks remove the rear drive shaft and found the vibration goes away. This would seem to mean that the rear drive shaft has a problem and that replacing it would solve the issue. While I do not see that anyone had removed Albert's drive shaft before, if indeed the drive shaft Kia brought with them was a good one, then perhaps the vibration may not be due to a bad drive shaft - rather to something bad that the drive shaft connects to. Good information may come from what the Kia folks test out on Wednesday.
______________________________
 
I am looking forward to hearing about it, thanks!
 
I haven’t seen any AWD being delivered in The last several rounds to my local dealers. Only seeing FWD. Maybe they are working on this vibration issue?

I don't know what part of the country you live in, but I live in Ohio and most of the Tellurides currently being delivered come with AWD.
 
Some of us have had our service folks remove the rear drive shaft and found the vibration goes away. This would seem to mean that the rear drive shaft has a problem and that replacing it would solve the issue. While I do not see that anyone had removed Albert's drive shaft before, if indeed the drive shaft Kia brought with them was a good one, then perhaps the vibration may not be due to a bad drive shaft - rather to something bad that the drive shaft connects to. Good information may come from what the Kia folks test out on Wednesday.
Correct. This is the first time they removed the driveshaft. Evidently they paid attention to all the information I passed to my service tech and he forwarded it to them, also letting them know about this forum.
 
I am curious why would an out of round driveshaft create a vibration when the vehicle is on a freeway at speeds over 60 mph. Under this condition an AWD Telluride should operate in FWD mode only.
If the driveshaft is disconnected / disabled at the point where it joins the transmission (the front of the driveshaft) then no vibration should be present.
If the driveshaft is connected / disconnected at the rear differential by the means of a clutch, then it is always turning even in FWD mode.
I'm waiting for an explanation from someone who understands the system.
The Eco and Smart modes send 100 percent to the front; Comfort and Snow send 80 percent to the front and 20 percent to the rear; and Sport divides it 65/35. If you hit the lock button it gives 50/50
 




Back
Top