Bad Dealer Dealings - List Your Bad Dealer Experience

[Eshnirvicks]

I ordered my Copper Black SXP with black interior on April 11th and got it delivered at Kia Elgin, IL on August 26th. Bought it through the Costco program and got $700 off MSRP + $1500 rebate and $1000 conquest rebate. Had a problem with getting 2.9 percent financing on 60 month because the Finance manager told me the only way to get 2.9 was to take the extended warranty otherwise it was 3.9 percent financing. Total BS... I called Kia Financing support and found that was not true and had the dealership remove the warranty. They are going to reimburse me with a check that I can then apply to my first payment on my loan. Still waiting on the check.

 

[TellyTubby]

Slightly off-topic but found a used SXP AWD for sale at $59.9K. Even the website AI thinks the vehicle is overpriced. Can a private seller qualify as a bad dealer?

Used SXP AWD

 

[jw_tx21]

Slightly off-topic but found a used SXP AWD for sale at $59.9K. Even the website AI thinks the vehicle is overpriced. Can a private seller qualify as a bad dealer?

Used SXP AWD

Yeah, seen a few listed for crazy amounts on cars.com also. They tend to come down over time. But, if they can get it. One problem though buying used is that Kia's long powertrain warranty isn't transferrable to subsequent owners... only for first owner. I guess that's where CPO can be beneficial. Or purchase of an extended warranty... but vehicle price should reflect the loss of that option.

 

[aaroneast]

I just got word that we have 7 more Tellurides allocation slots this week and with no mark ups!!! Please let me know if anyone is interested?
Aaron Eastman Barnett KIA White Bear Lake MN 612-499-1043.

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[Ciscokd2000]

I disagree. I reached out to Martin about ordering an SX and was told by Donna that it would be above MSRP.

Speak to Jose LaSalle

 

[Ciscokd2000]

Speak to Jose LaSalle

Tell him I sent you

 

[Jmccurry13]

Tell him I sent you

Speak to Jose LaSalle

Thanks for the information but I already placed an order with Holly Kia at MSRP.

 

[bogie]

McGrath Kia of Palatine in Arlington Heights, IL

Ordered vehicle in Mar, delivered to stealer in May - they sold it to someone else with no notice to me. After they claimed it was the order hold due to parts shortage.

Should have known when they couldn't even get their city right - of Palatine but located in Arlington Heights

Stay away

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[Slam_bam]

I have had nothing but terrible Kia experiences so far.

Yesterday I called a dealership (Miami Lakes Auto Mall) that had a SX-P. I explained to them that I am pregnant and I live in the Florida Keys so I am not driving 1.5 hours unless the car is there and available to see. The sales team assured it was there multiple times. My husband and I show up and the sales team tells me the vehicle is out for an exhibition that day. I explain that we drove a far distance and was promised it would be there. The salesman then talks to his manager and tells us that we can see the car but only if we agree on a price first. My husband is already livid at this point and walks out after telling them “I don’t purchase vehicles I’ve never seen.”

I’m just about at my wits end with Kia. We ordered one in June at a different dealer and they placed the order incorrectly and have been pretty much useless since then. My lease was up in September and I’m just plain angry now. I’ve never been treated so poorly before by any other brand.

 

[Lucas & Craig]

I have had nothing but terrible Kia experiences so far.

Yesterday I called a dealership (Miami Lakes Auto Mall) that had a SX-P. I explained to them that I am pregnant and I live in the Florida Keys so I am not driving 1.5 hours unless the car is there and available to see. The sales team assured it was there multiple times. My husband and I show up and the sales team tells me the vehicle is out for an exhibition that day. I explain that we drove a far distance and was promised it would be there. The salesman then talks to his manager and tells us that we can see the car but only if we agree on a price first. My husband is already livid at this point and walks out after telling them “I don’t purchase vehicles I’ve never seen.”

I’m just about at my wits end with Kia. We ordered one in June at a different dealer and they placed the order incorrectly and have been pretty much useless since then. My lease was up in September and I’m just plain angry now. I’ve never been treated so poorly before by any other brand.

First off let me apologize for the service you received from this dealer. This is not how you should have been treated. Can we help you order a Telluride? I can check to see if I have anything inbound that might work for you. Please email me if we can be of assistance.

 

[Slam_bam]

First off let me apologize for the service you received from this dealer. This is not how you should have been treated. Can we help you order a Telluride? I can check to see if I have anything inbound that might work for you. Please email me if we can be of assistance.

Sent you a message

 

[Ciscokd2000]

I have had nothing but terrible Kia experiences so far.

Yesterday I called a dealership (Miami Lakes Auto Mall) that had a SX-P. I explained to them that I am pregnant and I live in the Florida Keys so I am not driving 1.5 hours unless the car is there and available to see. The sales team assured it was there multiple times. My husband and I show up and the sales team tells me the vehicle is out for an exhibition that day. I explain that we drove a far distance and was promised it would be there. The salesman then talks to his manager and tells us that we can see the car but only if we agree on a price first. My husband is already livid at this point and walks out after telling them “I don’t purchase vehicles I’ve never seen.”

I’m just about at my wits end with Kia. We ordered one in June at a different dealer and they placed the order incorrectly and have been pretty much useless since then. My lease was up in September and I’m just plain angry now. I’ve never been treated so poorly before by any other brand.

Hi I had the same issue happen to me and my wife , I filed a complain to kia corporate. Complains like this one will effect the dealership over all status with kia .

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[Ciscokd2000]

Motion Kia in Hackettstown. I got mine at MSRP less Kia incentive. There were 2-3 EX available on Saturday (sangria, white, & everlasting grey). No idea if they still have them. As I was doing my paperwork, a family was looking at the white one.

Stay away from value kia in Philly .

 

[YoTellyYo]

Yep, it took me 7 dealers to find one to work with. Most KIA dealers in Chicago are adding 5-10K over MSRP on SX/P's. I was forced into an EX but super thankful for KIA of LINCOLNWOOD in Chicago for being awesome and getting me in a dope EX for a great price. I was told 55k + tax/title at KIA in PALATINE, IL. I walked out, just like the other 6 dealers. Some people don't care and just pay that... insane. I even offered the MSRP! Anyway, there are some good ones in the world, just takes time and time is money.

 

[iMig2019]

Iv tried dozens, literally dozens of dealers in Texas. From south to central and northern Texas and have yet to find a dealer who is willing to charge only msrp. Im not even asking for a discount just dont charge me for bullshit i dont want. Nitrogen, pinstripes, paint/interior warrenty etc etc the list goes on and on. This really turns me of this brand. These dealerships could care less about the customers, literally all they care about is how much they can take out of your pocket, they are taking advantage of a situation. I get it, its a hot car, but its no limited production/special edition. Its going to depreciate just like any other car out there. Good job on kia but they should really get their dealerships in check, its disgraceful. How hard is it for someone to take my 45k for this truck! Damn!! I just had to vent had a long day of getting the same bs over and over again.

I’ve had the same problem here in the DFW area. Im looking for an S model but all dealerships are marking up by 5k and adding on other fees. Ima try one more time with another dealer and if that doesn’t work then ima give up on this vehicle.

 

[Lucas & Craig]

I’ve had the same problem here in the DFW area. Im looking for an S model but all dealerships are marking up by 5k and adding on other fees. Ima try one more time with another dealer and if that doesn’t work then ima give up on this vehicle.

We can help. We are shipping quite a few to Texas. All because of what you just mentioned. If we can help please email me.

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[TxAggie]

I’ve had the same problem here in the DFW area. Im looking for an S model but all dealerships are marking up by 5k and adding on other fees. Ima try one more time with another dealer and if that doesn’t work then ima give up on this vehicle.

Try Huffines in McKinney or Corinth. Or contact Kia of Muncie.

 

[iMig2019]

Try Huffines in McKinney or Corinth. Or contact Kia of Muncie.

I have called them couple times but they don’t have any in stock.

 

[iMig2019]

We can help. We are shipping quite a few to Texas. All because of what you just mentioned. If we can help please email me.

Ship me a telluride s fwd w/ towing please.

 

[jw_tx21]

I have called them couple times but they don’t have any in stock.

Right, you have to order from them. Same with Kia of Muncie.