Orders of SX Prestige Taking a Long Time?

[benhowardmt]

Hello Everyone,

Not sure if it is just me, but I placed an order for an SX Prestige model in January and the order still has not been placed. I spoke with the dealership(Great through this process) and they are being very honest about the timelines and I am wondering if everyone else is seeing the same thing. Are you seeing that the factory is holding back on SX Prestige model orders across the country? I have no immediate need for the car, other than it would be nice for the travel softball season; but if it takes a year(which the dealership was very up front about in our call today), that is a concern that Kia really did not prep the supply chain for this.

I don't hold the time lost from the COVID shutdown against Kia or the Dealership, as that is part of the gig. But man, potentially a year for a new car is a bit on the odd side to me.

Thanks!

 

[jw_tx21]

Hello Everyone,

Not sure if it is just me, but I placed an order for an SX Prestige model in January and the order still has not been placed. I spoke with the dealership(Great through this process) and they are being very honest about the timelines and I am wondering if everyone else is seeing the same thing. Are you seeing that the factory is holding back on SX Prestige model orders across the country? I have no immediate need for the car, other than it would be nice for the travel softball season; but if it takes a year(which the dealership was very up front about in our call today), that is a concern that Kia really did not prep the supply chain for this.

I don't hold the time lost from the COVID shutdown against Kia or the Dealership, as that is part of the gig. But man, potentially a year for a new car is a bit on the odd side to me.

Thanks!

Read the "Order to delivery time" thread. Have fun. Short answer is "Yes".

 

[benhowardmt]

Read the "Order to delivery time" thread. Have fun. Short answer is "Yes".

Ok, I will check it out. Seems like a long time to wait, but I hear that it is worth it.

 

[Nas4atu10]

Ok, I will check it out. Seems like a long time to wait, but I hear that it is worth it.

Gird your loins!

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[jw_tx21]

Ok, I will check it out. Seems like a long time to wait, but I hear that it is worth it.

Yes, I waited 4-5 months - but that was last year. Ask your dealer if your order was put into KFOS. If so, it will have an ETA and will most likely be delivered in June. If not, then it will be a 2021 model and ask them when it will go into KFOS. Then add 60-75 days max.

 

[MarcinTexas]

Hello Everyone,

Not sure if it is just me, but I placed an order for an SX Prestige model in January and the order still has not been placed. I spoke with the dealership(Great through this process) and they are being very honest about the timelines and I am wondering if everyone else is seeing the same thing. Are you seeing that the factory is holding back on SX Prestige model orders across the country? I have no immediate need for the car, other than it would be nice for the travel softball season; but if it takes a year(which the dealership was very up front about in our call today), that is a concern that Kia really did not prep the supply chain for this.

I don't hold the time lost from the COVID shutdown against Kia or the Dealership, as that is part of the gig. But man, potentially a year for a new car is a bit on the odd side to me.

Thanks!

Welcome to the wait club. I too ordered an SX Prestige in January and don't have an ETA yet. I will be getting a 2021 and am next in line for an allocation at my dealership...so if I get it in August - it will have been a seven month wait. You could argue that KIA didn't plan for the demand for this vehicle...but I would argue that no one in the automotive industry two years ago would have predicted that an all new KIA would have an average transaction price over $40K and that the highest demand model would cost nearly $50K. This is just off the charts of anyone's expectations. KIA's last two attempts at a $50K the vehicle (the Stinger and K900) never saw this type of demand.

 

[Nas4atu10]

Welcome to the wait club. I too ordered an SX Prestige in January and don't have an ETA yet. I will be getting a 2021 and am next in line for an allocation at my dealership...so if I get it in August - it will have been a seven month wait. You could argue that KIA didn't plan for the demand for this vehicle...but I would argue that no one in the automotive industry two years ago would have predicted that an all new KIA would have an average transaction price over $40K and that the highest demand model would cost nearly $50K. This is just off the charts of anyone's expectations. KIA's last two attempts at a $50K the vehicle (the Stinger and K900) never saw this type of demand.

I do mostly agree with this, the one thing I’d say though, they maybe should’ve expected better sales numbers than the Stinger and K900 due to this being an SUV. SUVs are all the rage right now, and pretty much every manufacturer in America is aware of it, hence several companies making 3,4,5, and even more SUV models.

 

[MarcinTexas]

I do mostly agree with this, the one thing I’d say though, they maybe should’ve expected better sales numbers than the Stinger and K900 due to this being an SUV. SUVs are all the rage right now, and pretty much every manufacturer in America is aware of it, hence several companies making 3,4,5, and even more SUV models.

I agree and to a certain point they did. They just didn't expect the off the charts demand for the fully loaded version. The SXP is the model with the longest wait times - almost double on average. Again - while they anticipated the demand in the segment - I don't think anyone would have thought this would pull in the buyers it has. Also - winning just about every award this past year was also unpredictable. I for one never thought in a million years I would own a KIA - much less spend nearly $50K on one. But here we are.

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[Nas4atu10]

I agree and to a certain point they did. They just didn't expect the off the charts demand for the fully loaded version. The SXP is the model with the longest wait times - almost double on average. Again - while they anticipated the demand in the segment - I don't think anyone would have thought this would pull in the buyers it has. Also - winning just about every award this past year was also unpredictable. I for one never thought in a million years I would own a KIA - much less spend nearly $50K on one. But here we are.

Yeah, fair point, it is nuts the demand for time top trim level. It still kind of bothers me how long it took them to ramp up production on the Telly though. I’m definitely no sales analyst or anything, but I’m curious if they played it this way after they started to win award after award, the limited production kind of helps drive up the demand on this vehicle. Kind of reminds me of when the iPhone dropped and they somehow under estimated how many they’d need to make, driving up demand and hype for it. Just my thoughts anyway.

 

[jw_tx21]

Yeah, fair point, it is nuts the demand for time top trim level. It still kind of bothers me how long it took them to ramp up production on the Telly though. I’m definitely no sales analyst or anything, but I’m curious if they played it this way after they started to win award after award, the limited production kind of helps drive up the demand on this vehicle. Kind of reminds me of when the iPhone dropped and they somehow under estimated how many they’d need to make, driving up demand and hype for it. Just my thoughts anyway.

Good thoughts. You hit on a key point. Kia dropped it's top end trim early and sent it to reviewers everywhere. When the reviews came in, they were glowing. Social media and the internet (there are a zillion reviewers on YouTube these days) hyped it up - I mean it is exciting at it's price point. Problem was that Kia never intended to make more than 6% of production (and that's probably generous) the Prestige model.

So, everyone saw the commercials and reviews that were done on the SX-P (rather than the LX model) and wanted THAT. I mean, why not? Problem: not enough components in supply chain to bring SX and Prestige production up to higher percentages to meet demand. As one auto salesperson wrote, demand flipped the pyramid - i.e. usually it's lowest trim at bottom of a pyramid (in terms of sales volume) and top trim at peak. But, it got reversed. Not a bad problem for Kia, but one they should have anticipated a bit better given that they were entering the white-hot midsize SUV market in the US.

 

[Telluridewannabe21]

We also ordered a SXP in January and were originally told 150 days but that was before the Pandemic. Currently in limbo as production has switched to 2021 models and only 1 shift has been called back to work. Dealer has not gotten much information from Kia.

 

[Nas4atu10]

We also ordered a SXP in January and were originally told 150 days but that was before the Pandemic. Currently in limbo as production has switched to 2021 models and only 1 shift has been called back to work. Dealer has not gotten much information from Kia.

Judging from the comments on the KMMG employee Facebook group, KIA has incredibly poor communication with its KMMG employees as well.

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[smkt404]

Ordered Nov 11, 2019 - just came in yesterday.