Order to delivery time

[MarcinTexas]

Thanks for your help. We've been waiting since 4/15

4/15....pretty short wait. (just a hint of sarcasim...)

1/15 here and there are plenty that have waited much longer than me. If you have an SXP ordered - evidently the wait is a day short of eternity.

 

[Mhibb]

4/15....pretty short wait. (just a hint of sarcasim...)

1/15 here and there are plenty that have waited much longer than me. If you have an SXP ordered - evidently the wait is a day short of eternity.

It

4/15....pretty short wait. (just a hint of sarcasim...)

1/15 here and there are plenty that have waited much longer than me. If you have an SXP ordered - evidently the wait is a day short of eternity.

I see that compared to most of you! We got a white w black sx awd

 

[JerseySXP]

The SX-P with no Nightfall is going to become like a Unicorn...

It might be Kia trying to get Nightfalls on dealer lots but man...my eyes get big when I see just "PRE" in Failcat because it's getting rare in the NE.

 

[MarcinTexas]

The SX-P with no Nightfall is going to become like a Unicorn...

It might be Kia trying to get Nightfalls on dealer lots but man...my eyes get big when I see just "PRE" in Failcat because it's getting rare in the NE.

Yeah - they have become pretty rare...and I'm not sure why. That is the model people want! At what point do you bail and move onto something else? The problem is that we want a Telluride SXP. I had the opportunity to buy one configured exactly like we have ordered back in January from a local San Antonio Dealership - but they had a $2K markup on it. At the rate this is going - it might be a year later that we end up actually taking delivery of our 2021 SXP...

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[JerseySXP]

Yeah - they have become pretty rare...and I'm not sure why. That is the model people want! At what point do you bail and move onto something else? The problem is that we want a Telluride SXP. I had the opportunity to buy one configured exactly like we have ordered back in January from a local San Antonio Dealership - but they had a $2K markup on it. At the rate this is going - it might be a year later that we end up actually taking delivery of our 2021 SXP...

I've debated about bailing and getting a nightfall but I can't...I just can't. The wheels ruin the entire package.

If I don't find luck soon I'm going to get one at 3k markup. 2.5hour drive.

3k over 5 years isn't much...I know the principle sucks...paying over MSRP for a highly depreciable asset is not wise. It's just to that point now...

 

[Jadyas]

I've debated about bailing and getting a nightfall but I can't...I just can't. The wheels ruin the entire package.

If I don't find luck soon I'm going to get one at 3k markup. 2.5hour drive.

3k over 5 years isn't much...I know the principle sucks...paying over MSRP for a highly depreciable asset is not wise. It's just to that point now...

Im pretty sure you’ll find someone who likes them and then you can swap wheels! I get you but this time is best to grab one from these allocated nightfalls. I’ve seen you here for too long trying to get your car. I would just get it! I mean I did, i didnt want a nightfall, im not big on those wheels but Im frustrated been waiting since Dec 2019. Not anymore paid my deposit and should be here next month. Have you seen the nightfall on everlasting grey? It’s gorgeous i would have got that instead if i saw the video before paying the deposit.

 

[MarcinTexas]

I've debated about bailing and getting a nightfall but I can't...I just can't. The wheels ruin the entire package.

If I don't find luck soon I'm going to get one at 3k markup. 2.5hour drive.

3k over 5 years isn't much...I know the principle sucks...paying over MSRP for a highly depreciable asset is not wise. It's just to that point now...

I hear you. The wheels on the nightfall kill it for me.

Honestly - I really wonder if KIA reps read this forum. And it isn't just the buyers that are left out in the cold - good dealers like @StephenCantrelle are trying to earn a living - and they consistently help buyers find what they want, track their vehicles, explain the process - but are kept in the dark as to when cars they have sold to buyers ready to close the deal. Buyers that are first time KIA customers. Buyers that have higher incomes than KIA's typical customer. The kind of buyers KIA needs if they are going to grow the brand. These buyers willing to drop nearly $50K on a vehicle for their family...and month in and month out - leave them hanging.

KIA - if you are reading this - you need to communicate with your dealerships and let them know when the prestige package will be available. And you need to do it fast - because you are souring the buying experience for thousands of prospective buyers across the US.

 

[JerseySXP]

Im pretty sure you’ll find someone who likes them and then you can swap wheels! I get you but this time is best to grab one from these allocated nightfalls. I’ve seen you here for too long trying to get your car. I would just get it! I mean I did, i didnt want a nightfall, im not big on those wheels but Im frustrated been waiting since Dec 2019. Not anymore paid my deposit and should be here next month. Have you seen the nightfall on everlasting grey? It’s gorgeous i would have got that instead if i saw the video before paying the deposit.

It's nice on Everlasting. Don't get me wrong.

I've only been actively pursuing a Telly for about 5-6 weeks. Probably 3-4 in Dog Years..

I'll keep trying. I'll keep looking and hope we all get close to what we want.

I honestly disagree people will want to swap NE wheels on here. Just my educated guess. That's all.

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[gman1868]

Kia is being foolish, pretending they're Audi by thinking they know what's best for their customers instead of producing the cars their customers actually want. They are at great risk for losing the momentum. They will live or die by their choices. With every great marketing idea, there is a window of opportunity. The competition will not leave this unchallenged. As they made poor choices by pushing upscale cars when everyone wanted SUVs they risk losing the opportunity to become a premier brand.

 

[mgoblue]

Seems kinda weird to say Kia isn’t making what customers want when everything they are making is getting scooped up or sold above MSRP.

 

[MarcinTexas]

Seems kinda weird to say Kia isn’t making what customers want when everything they are making is getting scooped up or sold above MSRP.

The most in demand trim is the SXP - read through the thread - lots of people that have been waiting for 6+ months for an SXP are switching to the NFE trim that are showing up at dealers now simply because they are available and unsold. Settling for something after 6+ months is not the same as KIA selling exactly what people want. Until they can figure out how to meet SXP demand - they will not be able to crack into this market with long term success. The EX Premium and SX Prestige are the most popular Tellurides and KIA has decided to pump out hundreds of Night Fall Edition Tellurides that were not pre-sold rather than meet the demand that was already there.

 

[mgoblue]

Don’t disagree that the SXP is quite popular in this crowd (which I define as an enthusiast subset) and there are number of you waiting on orders for a long time.

I do disagree that not making the SXP is what will prevent them from cracking this market. The market is cracked! They already had to ramp up their volume to 100k and I am sure that a vast majority of those will end up being non-SX trims that do quite well.

Kia’s game isn’t to be cranking out custom orders with the most expensive features, just like Honda and Toyota don’t exclusively focus on Elites/Limiteds. If they want to achieve the volume of those other guys, they need to meet demand for all kinds of customers, not just the premium ones. And they’ve got to get new unsold inventory out into the market as fast as possible in order to achieve that mission and build a long term business. I’d bet the dealers here who see Kia customers of all types everyday would agree.

And btw they probably have a ton of financial pressure right now. So when you see tons of units that aren’t yours making their way out into the world just remember that Kia has a ton of other priorities for stabilizing and maintaining their business, and your SXP orders probably don’t do enough. Unfortunate, but true.

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[MarcinTexas]

Don’t disagree that the SXP is quite popular in this crowd (which I define as an enthusiast subset) and there are number of you waiting on orders for a long time.

I do disagree that not making the SXP is what will prevent them from cracking this market. The market is cracked! They already had to ramp up their volume to 100k and I am sure that a vast majority of those will end up being non-SX trims that do quite well.

Kia’s game isn’t to be cranking out custom orders with the most expensive features, just like Honda and Toyota don’t exclusively focus on Elites/Limiteds. If they want to achieve the volume of those other guys, they need to meet demand for all kinds of customers, not just the premium ones. And they’ve got to get new unsold inventory out into the market as fast as possible in order to achieve that mission and build a long term business. I’d bet the dealers here who see Kia customers of all types everyday would agree.

And btw they probably have a ton of financial pressure right now. So when you see tons of units that aren’t yours making their way out into the world just remember that Kia has a ton of other priorities for stabilizing and maintaining their business, and your SXP orders probably don’t do enough. Unfortunate, but true.

First - This forum represents nearly 15% of units sold - and I would bet many current SXP owners don't even know about this site. So - I guess how a person defines a "Subset" is relative. Second - KIA has yet to hit 100K units annualized production numbers. I have been through this in other posts - but they aren't there yet. They barely hit the 80K annualized production numbers before COVID hit. They have a long way to go to get that done. Third - if they have a ton of financial pressure right now - then producing as many fully loaded models as possible is the fastest way to bring in cash because the top trim models have the fattest margins - this is common knowledge in the automotive manufacturing industry. Finally - one of the best forms of advertisement (as we saw with all the automotive reviews) is getting top end models out roaming the streets. People will see them and want them. The base model Tellurides - especially the LX models - are not aspirational vehicles at all. They look cheap and do nothing to push the brand up market. EX and SX models do.

As to what the dealers want - that will vary widely. Some dealerships relish having top spec models on their lots with huge mark ups. Others (like mine) hate having to call their customers month after month and tell them that once again KIA isn't allowing orders to be entered into KFOS for what their customers want. Look at @StephenCantrelle page and see the mix of orders he has placed for customers - they are overwhelmingly SXP models. Sure - every dealership would love to have inventory on their lots. But a frustrated customer base is a high cost to do that.

So yeah - I think we can all agree that they need to find a way to get unsold units into the hands of dealerships - but right now they are doing so at the expense of higher margin sold units for buyers that are most likely new to the brand that have been waiting between 6-12 months.

Personally - I would have loved to see KIA do a temporary over run of production at the expense of the outgoing Optima or Sorento and get the backlog cleared. Instead they have focused on slowly growing to their new targeted production rate of 100K/year. Just think - if KIA had dedicated just one month of production at their West Point plant to Tellurides - what impact they could have had on the hottest selling product they have ever had.

 

[Nas4atu10]

First - This forum represents nearly 15% of units sold - and I would bet many current SXP owners don't even know about this site. So - I guess how a person defines a "Subset" is relative. Second - KIA has yet to hit 100K units annualized production numbers. I have been through this in other posts - but they aren't there yet. They barely hit the 80K annualized production numbers before COVID hit. They have a long way to go to get that done. Third - if they have a ton of financial pressure right now - then producing as many fully loaded models as possible is the fastest way to bring in cash because the top trim models have the fattest margins - this is common knowledge in the automotive manufacturing industry. Finally - one of the best forms of advertisement (as we saw with all the automotive reviews) is getting top end models out roaming the streets. People will see them and want them. The base model Tellurides - especially the LX models - are not aspirational vehicles at all. They look cheap and do nothing to push the brand up market. EX and SX models do.

As to what the dealers want - that will vary widely. Some dealerships relish having top spec models on their lots with huge mark ups. Others (like mine) hate having to call their customers month after month and tell them that once again KIA isn't allowing orders to be entered into KFOS for what their customers want. Look at @StephenCantrelle page and see the mix of orders he has placed for customers - they are overwhelmingly SXP models. Sure - every dealership would love to have inventory on their lots. But a frustrated customer base is a high cost to do that.

So yeah - I think we can all agree that they need to find a way to get unsold units into the hands of dealerships - but right now they are doing so at the expense of higher margin sold units for buyers that are most likely new to the brand that have been waiting between 6-12 months.

Personally - I would have loved to see KIA do a temporary over run of production at the expense of the outgoing Optima or Sorento and get the backlog cleared. Instead they have focused on slowly growing to their new targeted production rate of 100K/year. Just think - if KIA had dedicated just one month of production at their West Point plant to Tellurides - what impact they could have had on the hottest selling product they have ever had.

So one major thing that I think is at play here is we don’t know what supply constraints KIA is facing with regards to SX-P production. I highly doubt the high ups at KIA are that dumb or ignorant to just neglect making their highest profit margin trim level to pump out NE Tellurides. My GUESS is that there is something larger at play here, and it would probably be in KIA’s interest to at least tell their dealerships why they aren’t pumping out certain trims, but maybe there’s some major downfall to letting that info out? As someone else has mentioned, this all could be a marketing strategy as well, strong chance they are about to ramp up advertising and they want models on their dealer’s lots. But that leads me to my next point, you mentioned that the base trim isn’t very attractive...even those aren’t sitting on dealer’s lots for long. People love the look of the Telluride at all trim levels, the overall vehicle looks (for the most part, us seasoned Telluride vets can obviously tell the difference in 0.002 seconds) the same at all trim levels. And for people who want that look but don’t want to shell out almost 50K, the LX is perfect for them. But then this contradicts my statement about advertising, lol, they can’t even keep base LX trims on lots for at least test drives. It just seems KIA hit the scene with this vehicle at what seems to be the worst time possible. Not only did they vastly underestimate demand, they hit the wall known as COVID. Now they’re trying to figure out how to navigate supply shortages and clear a backlog. Admittedly they are probably going about this all wrong, but I don’t have a degree in economics.

 

[IcemanTX]

The dealer by here in Houston said the delay is due to the Napa leather.

 

[DruKe]

So one major thing that I think is at play here is we don’t know what supply constraints KIA is facing with regards to SX-P production. I highly doubt the high ups at KIA are that dumb or ignorant to just neglect making their highest profit margin trim level to pump out NE Tellurides. My GUESS is that there is something larger at play here, and it would probably be in KIA’s interest to at least tell their dealerships why they aren’t pumping out certain trims, but maybe there’s some major downfall to letting that info out? As someone else has mentioned, this all could be a marketing strategy as well, strong chance they are about to ramp up advertising and they want models on their dealer’s lots. But that leads me to my next point, you mentioned that the base trim isn’t very attractive...even those aren’t sitting on dealer’s lots for long. People love the look of the Telluride at all trim levels, the overall vehicle looks (for the most part, us seasoned Telluride vets can obviously tell the difference in 0.002 seconds) the same at all trim levels. And for people who want that look but don’t want to shell out almost 50K, the LX is perfect for them. But then this contradicts my statement about advertising, lol, they can’t even keep base LX trims on lots for at least test drives. It just seems KIA hit the scene with this vehicle at what seems to be the worst time possible. Not only did they vastly underestimate demand, they hit the wall known as COVID. Now they’re trying to figure out how to navigate supply shortages and clear a backlog. Admittedly they are probably going about this all wrong, but I don’t have a degree in economics.

I think you hit this one on the head with the exception of discounting the necessity of the base models. From the exterior a Telluride is a Telluride with the exception of the wheels, DRL and panoramic moon roof. The body style across the board is the same. That base model vehicle as you stated may look "cheap" to Marc but is a dream vehicle for someone who cannot afford or even want the high end trim. Just because 'you' (not directly you but others reading this) think they should be pumping out purely SX-P to make more money is exactly why you aren't on the board of directors for a car company.

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[JP#]

The dealer by here in Houston said the delay is due to the Napa leather.

Yes there's been reports of leather shortages (on this forum) but KIA is still producing some models with Napa leather. Google search does not come up with any hits on this shortage so it's one more layer of uncertainty on the supply chain.

 

[mgoblue]

Just because 'you' (not directly you but others reading this) think they should be pumping out purely SX-P to make more money is exactly why you aren't on the board of directors for a car company.

Mic drop!

 

[ssmblazer]

KIA Media finally has posted info on the '21 T-ride.

 

[ssmblazer]

Anyone know about the new rear seat entertainment system? It's listed on the Kia Media site as an option for $1,500. My youngest kids love the rear seat entertainment on my '15 Yukon XL Denali, so I'm pretty excited about this.