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Hard to trust dealerships with repairs anymore!

E

EuroTelly

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Nov 13, 2019
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Owning a Telluride in Germany is lovely because it's one of maybe a handful, but repairs take forever and regular service isn't available. Unfortunately, the drivers side rear glass was broken from people cutting the grass around my work place. I waited months for the Kia dealership here in Germany to receive the part. Finally turn the car in for repair and it was done within 24 hours. Little did I know, they did some modifications to my interior panel... Guess they thought I wouldn't ever find out...

20200925_175621.webp
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WOW! Did you catch this issue before you left the repair shop or after? Have they owned up to doing the damage? Are they planning to fix it?
 
rbfromma said:
WOW! Did you catch this issue before you left the repair shop or after? Have they owned up to doing the damage? Are they planning to fix it?
Click to expand...
Unfortunately I had to head back to work cause I picked it up during my lunch break. Quick inspection I didnt see anything. Once I got home I found their dirty work. Drove straight there as fast as I could, but I didn't catch them before they left. I sent an email to Kia Deustchland with those pictures. Hope they dont think I'm lying about it!
 
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