Hi can you please tell me how they fixed the problem with ur Telluride. I am in Canada and have been having problem with mine since I hit the first 1000 km. They changed the drive shaft but it still vibrate at highway speed. Driving me nuts about now. Here we don't have that lemon law that Americans have so you can imaging the hell the consumer go thru.
All the success stories listed.
That’s crazy. Did you point them to this forum and tell them you know what the issue is ? This is exact reason I am afraid to start this stupid process with them. Good luck hopefully you will get somewhere with them soon.
tellurideforum.org
Thank you for this!!! I’m new here and will be picking mine up next week but a dealer closer just called saying he has one with tow. I wonder if it’s the tow package that’s causing the vibration?!Picked up my SXP AWD nightfall no tow today. Ordered in July and produced in December. It does NOT have a vibration at any speed. I followed this thread from the beginning and it was the first thing I looked for. It's completely smoothe. So the issue is not spread across all SXs, unfortunately or fortunately
Been there, done that. Case has been open. They are worthless and yes I have been very nice and more than accommodating during this whole thing. They used COVID as the first excuse and then a corporate ransomware attack as another!
Day 1. They basically just say as the dealership they have no control and can only repair what corporate techline will allow them to repair. I’m not kidding when I say it’s basically a long email thread with a corporate tech guy giving them shitty ideas to check and sending them on wild goose chases. They know what’s wrong but don’t want to pay my dealership to repair it. Kia was a bad choice.
Since March 12 and it’s still there today. About to make a 4th car payment since the case was opened in February.
Quite right. If they improve customer service, the car will cost significantly more. Who then will buy KIA for that kind of money.
Ok update so the dealership change out the drive shaft and the rear differential. But that still didn't fix my vibration problem. The car feels like it's humming vibrate . You will be driving and it feels smooth up too 80 km. Once you go on the highway that smoothness is gone it feels like there's something off in the front . That vibration is so annoying I really don't know. I buy the vehicle in April of 2019 so for I have balance it about six or seven times . Road force it 4 times . Out of that I had to pay four times 60 something dollars one shop didn't change me twice because the feel my pain.Then I spent almost 900$ .Because dealership told me rims were no good.. This is the first time I've had so much problem with one vehicle. This my eight vehicle you would think by now I Kno how a vehicle should feel on the highway.. Funny I usually get rid of problem but I can't sell or trade back this thing in knowing that there's something wrong guilt would eat away at me sucks isn't it. I really hope kia find a salutation quick . Because I am not the only having issues with they're Telluride. I am not a mechanic but this feels like there's either front drive train problem or a transmission. Well I think
talk enuff for now.
You ever hear the saying man a plan the devil a wipe out.lol this feels like that.
