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2020 Telluride SC AC issues

dtanker69

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Apr 23, 2020
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I took my Telluride in to get my AC checked since it was blowing warm air. After 3 days I was told that my condenser was damaged probably from a rock? They wanted $1400 to fix it. I was told that it was not covered under warrantee. I was furious and immediately called KIA HQ’s and opened a case since I have noticed others had the same issues as I am having. I spoke to the Service Manager and he was not much help. I said that I am not paying $1400 for what I believe should be a recall to fix this issue and add additional protection to the AC. I explain that all the commercials with the telluride are showing it in the mud spinning around and this should not happen from normal driving on the highway. I went ahead and called my insurance and filed a comprehensive claim. This is covered with insurance and I feel as though someone should have mentioned this to me instead of trying to get $1400 from me. I will have to pay a $100 deductible and have it repaired. I am ok with that. KIA needs to do more and protect us owners. I believe a recall is necessary for this issue. I love my Telluride SX. I bought my SX when the weather was cold so I did not check the AC. I suggest that the AC be checked prior to driving off the lot. Thank you.
 
I can not think of one model of car that does not have an ac condenser exposed?

I can not remember a winter when I have not heard of someone getting a rock and taking one out. It happens.

Lets see here. Quick google search.

Lexus are really bad at it. Honda people are demanding a recall. Toyota has a few. Oh my Chevy has a ton. Ford as a few.

The weird one? Tesla, apparently if you hit the front bumper just right or bottom out at an angle, it will destroy the AC condenser. Just rolling too close to a curb. Weird.

now this does not mean you don't have a point and you did everything you could at this point, including informing us that it might be a problem.

But out of 60,000 cars, there are going to be freak accidents. I was over on another forum where they demanded that the car be recalled because they looked down for 2 seconds and drove off the road, 3 minutes after they left the dealer.

So what can we do? Well we keep each other informed and we don't over react. Just because it happens a few times does not mean there is a design flaw. It means that everyone gets hit and killed by a rock sometimes.

And before you start, I am a motorcycle rider. Trust me, they are everywhere and they really really can do some damage at highway speeds.
 
Not to hijack this thread, but where is the AC condenser? Just in case I want to inspect mine :p
 
Previously, I always wondered why one model comes to us with small holes in the radiator grille and for the American market with large ones. I thought the roads here are ideal, after moving to Canada and traveling around America I was even more surprised - why are there such holes in the radiator grille when the roads are far from ideal, there is a lot of dirty sand, road debris and stones.
For the protection of radiators and condenser, I always put a fine mesh in the radiator grille. Need a net, scissors, plastic clamps and 2 hours of time. Well, cold beer is optional.

something like this:
https://www.youtube.com/watch?v=Hob5Betdwb8

or - https://www.drive2.ru/b/477743300900552869/
 




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