Alarm going off

[Kaitbowers]

Help! We bought our brand new Telluride this morning and tonight while watching TV we heard a car alarm going off.. after realizing it was ours I pressed the unlock button (It’s an incredibly safe neighborhood) and then less than 5 minutes later it went off again.. all the windows were up, the keys were on the counter and we are extremely confused. It’s been quite a while and I can’t find anything online or in the manual to help and it’s still happening.. Any advice?

 

[Tim-in-CA]

I’d open and close all doors, the hatch and hood to insure everything is latched properly. Also turn off the child detection function. I think it’s somewhere in the settings on the screen next to the speedometer

 

[Kaitbowers]

I unfortunately triple checked all the doors and locked it multiple times between alarms- would the instructions to turn off the child detection function be in the manual? I’ve been frantically searching the internet and the manual but I can’t seem to find out how to disable the feature. It’s a wonderful addition but I don’t even have anything in the car let alone the back seat

 

[Kaitbowers]

Update- when it went off for the 7th time my husband put the back seats down and it hasn’t gone off in about 10 min (it was about a 5-7 min cycle) I definitely want to still find out how to disable the feature for future 3rd row use

______________________________

 

[Tim-in-CA]

I bet it was the rear occupancy alert system. Details are on page 4-22 of the manual:

You can activate or deactivate the ROA from the User Settings mode in the cluster LCD display. The option can be found under the following menu:
User Settings → Convenience → Rear Occupant Alert

 

[G-983681]

We just had the same thing happen. So frustrating! Finally we saw a moth inside the car, and are now assuming that the movement was setting it off. I will try to disable the alert, so this doesn't happen again. Sigh. Great function, but sheesh... so sensitive!

 

[NCBill]

If I could be "King" for a day, I would ELIMINATE ALL CAR OEM ALARMS. Who responds to an alarm anymore? They are just a nuisance!