Yes, it is the Mechanical Failure Service Contract through Fidelity. It is for 10yrs/100,000 miles. Platinum coverage with zero deductible. Purchased from Pitre Kia in Albuquerque. Francesca Tafoya is the finance manager at 505-899-4848. I have it in writing that this is a bumper to bumper coverage with no exclusions except normal wear & tear but in reading the actual contract, I'm not so certain. I am waiting for additional clarification.
Have you got clarification yet?