• THIS SECTION IS ONLY FOR DISCUSSIONS RELATING TO BUYING A TELLURIDE. PLEASE USE A DIFFERENT SECTION FOR POSTING MESSAGES ABOUT ANYTHING OTHER THAN BUYING A TELLURIDE. THANK YOU!

  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my SUV" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your leather interior, please post in the Interior section - and so on... This message can be closed by clicking the X in the top right corner.
  • Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop

KFOS Open now for September?

Apparently I just missed the September window. My dealer thought he’d have an ETA for me but now says I am first in line for the next window. 😞
 
My salesman doesn't even seem to know what KFOS is. I asked him if the order has been accepted yet and he says it's usually a month or so before they get an ETA. So I went to the dealership and asked someone else, and they wouldn't tell me their allocation or how many orders were ahead of me. Instead they just said they never have a problem getting all of their orders in. Okay great, then why didn't my order get into the September KFOS window? Very frustrating when I seem to know more about the process than they do! KIA Ferguson in Broken Arrow, OK.
______________________________
 
My salesman doesn't even seem to know what KFOS is. I asked him if the order has been accepted yet and he says it's usually a month or so before they get an ETA. So I went to the dealership and asked someone else, and they wouldn't tell me their allocation or how many orders were ahead of me. Instead they just said they never have a problem getting all of their orders in. Okay great, then why didn't my order get into the September KFOS window? Very frustrating when I seem to know more about the process than they do! KIA Ferguson in Broken Arrow, OK.
Did they give you a time frame on how many months it’ll take for it to come in? That’s super frustrating that they won’t tell you how many people are ahead of you. On failcat it looks like that dealer gets 15-20 tellurides a month
 
Did they give you a time frame on how many months it’ll take for it to come in? That’s super frustrating that they won’t tell you how many people are ahead of you. On failcat it looks like that dealer gets 15-20 tellurides a month
When I initially ordered, yes, they gave me a 16-25 week timeframe, and I admit I'm only 4 weeks into that. I'm excited, though, and just want to know where I am in the process. I do see their volumes on Failcat and that's encouraging because it's not like they're doing 2-3 cars a month...so I'm hopeful it will be more towards the 16 week estimate. Just don't want to drive by there all the time, avoid my salesman, and try to find people who can actually tell me where I really stand.
 
So my dealer told me on Thursday that my ETA is the first week of December. I don't see the vin in failcat anywhere. Is this the normal process? I thought I'd see the VIN pop up in failcat before getting an ETA.
 
My salesman doesn't even seem to know what KFOS is. I asked him if the order has been accepted yet and he says it's usually a month or so before they get an ETA. So I went to the dealership and asked someone else, and they wouldn't tell me their allocation or how many orders were ahead of me. Instead they just said they never have a problem getting all of their orders in. Okay great, then why didn't my order get into the September KFOS window? Very frustrating when I seem to know more about the process than they do! KIA Ferguson in Broken Arrow, OK.
I had Kia Ferguson in Broken Arrow,OK. Was told it wood be 6 months. I waited, talked with my Sales person every now and then. Six months later my ELS SX AWD N/P was delivered at MSRP, with no B/S. I'm very happy with this deliver ship. You just gota WAIT!!!
______________________________
 
So my dealer told me on Thursday that my ETA is the first week of December. I don't see the vin in failcat anywhere. Is this the normal process? I thought I'd see the VIN pop up in failcat before getting an ETA.
Kia provides an estimated ETA when all vehicles have been accepted int KFOS and processed. If you read more of the threads, the VIN gets created when the vehicle goes into paint. Depending on where you are, that could be 3 weeks to 6 weeks before the ETA. The average seems to be about a month. The dealer will have the VIN before it shows up in failcat.
 
My order was picked up this month and I have an ETA of 10/15. It seems strange that some people on here got picked up in August but got ETAs in October and November but my September pickup has an ETA of mid October. I wonder if small volume dealers have shorter lead times. Oh well, just happy I have some movement!
 
My order was picked up this month and I have an ETA of 10/15. It seems strange that some people on here got picked up in August but got ETAs in October and November but my September pickup has an ETA of mid October. I wonder if small volume dealers have shorter lead times. Oh well, just happy I have some movement!
There's quite a bit of variability in the process. My order appeared in failcat on 7/5, despite not being picked up in June KFOS. My car got delivered 8/10, even though someone at the same dealership who ordered the day after me is getting theirs in late Oct.
 
My order was picked up this month, eta is 11/27. It’s an EX with no options which seem to be produced less.
______________________________
 
My order was picked up this month and I have an ETA of 10/15. It seems strange that some people on here got picked up in August but got ETAs in October and November but my September pickup has an ETA of mid October. I wonder if small volume dealers have shorter lead times. Oh well, just happy I have some movement!
I’d be prepared for those dates to be pushed back. My July KFOS was Sept ETA now Oct 14. Sounds like the plant shut down a couple days.
 
Yes. Who knows how many more issues are coming. Chip situation is not improving. Also heard glass is an issue.
 
My order was picked up this month, eta is 11/27. It’s an EX with no options which seem to be produced less.
Strange, mine is an SX AWD with no options which is also rare. That might not matter though since they are built to order. I'm sure there is some reason for the vast differences in ETAs... Oh well, guess I'll just be sitting here refreshing failcat like a crazy person...
 
Happy that my order (EX) was picked up in September, but sadly ETA is 12/22 so a pretty long wait. Hope it gets pulled forward but if not will be a nice Christmas gift!
______________________________
 
Just to add my name to the mix to keep up with updates. was told my order was picked up this round as well (placed early July). Initial ETA is 12/12. Black Copper SX AWD with nightfall and tow. The wager wait continues!
 
I had Kia Ferguson in Broken Arrow,OK. Was told it wood be 6 months. I waited, talked with my Sales person every now and then. Six months later my ELS SX AWD N/P was delivered at MSRP, with no B/S. I'm very happy with this deliver ship. You just gota WAIT!!!
good to know, i ordered from them on the first of july..
 
My salesman doesn't even seem to know what KFOS is. I asked him if the order has been accepted yet and he says it's usually a month or so before they get an ETA. So I went to the dealership and asked someone else, and they wouldn't tell me their allocation or how many orders were ahead of me. Instead they just said they never have a problem getting all of their orders in. Okay great, then why didn't my order get into the September KFOS window? Very frustrating when I seem to know more about the process than they do! KIA Ferguson in Broken Arrow, OK.
Because it's not something the salesman needs to know, typically only one sales manager works with that system. The orders get put in as a dealer request and automatically go to a fulfilled status if a matching allocation opens. If your order is an SX, and they get 9 EX allocations and 1 SX for that month and there is 3 SX in front of you yours won't get in that month for example.
 
Because it's not something the salesman neds to know, typically only one sales manager works with that system. The orders get put in as a dealer request and automatically go to a fulfilled status if a matching allocation opens. If your order is an SX, and they get 9 EX allocations and 1 SX for that month and there is 3 SX in front of you yours won't get in that month for example.

I've also seen the Kia system pull orders not in order. My best advice as a dealer is find a dealer you trust and let them take care of it

My salesman doesn't even seem to know what KFOS is. I asked him if the order has been accepted yet and he says it's usually a month or so before they get an ETA. So I went to the dealership and asked someone else, and they wouldn't tell me their allocation or how many orders were ahead of me. Instead they just said they never have a problem getting all of their orders in. Okay great, then why didn't my order get into the September KFOS window? Very frustrating when I seem to know more about the process than they do! KIA Ferguson in Broken Arrow, OK.
 




Back
Top