KIA Muncie - What was the time from order to delivery of your Telluride?

[PL/OB Diego]

For those that have received Telluride's from Kia of Muncie, what was the time between when you placed the order with Jason and when you received the Telluride?

 

[ucinn]

I got lucky, for me it was just 2 months from order to delivery. First time with a different dealer was 4 months.

 

[NREVANS]

Ordered SXP White/Dune with Towing on 9/14/19. No update.

 

[G-920677]

Nearly, 3 months in. Did Jason handle the transaction?

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[PL/OB Diego]

Nearly 3 months in. Did Jason handle transaction?

 

[NREVANS]

Nearly 3 months in. Did Jason handle transaction?

Yes he did. I'm super anxious haha.

 

[jw_tx21]

Ordered SXP White/Dune with Towing on 9/14/19. No update.

I'd expect that you're looking at a Feb delivery. No update seems reasonable after 3 months for SX-P. Any sooner would be great!

 

[jw_tx21]

For those that have received Telluride's from Kia of Muncie, what was the time between when you placed the order with Jason and when you received the Telluride?

Why are you asking? There's a sheet that track's production, which shows that Kia of Muncie has received 61 Tellurides through December 1 VINs. This is in line with the median dealership (median is about 60). Since allocations are assigned by total sales volume of other models, this means that Kia of Muncie is not a high volume dealership, so the wait will likely be longer than at a high volume dealer. But, most of the high volume dealers won't take orders because they just want to sell them with higher markups. The wait will be longer with Muncie, but in exchange, there is a discount to price via Costco discount. Straight shooting dealership. BTW, did you ever order a Telluride or buy one? Just curious.

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[Lucas & Craig]

Why are you asking? There's a sheet that track's production, which shows that Kia of Muncie has received 61 Tellurides through December 1 VINs. This is in line with the median dealership (median is 60). Since allocations are assigned by total sales volume of other models, this means that Kia of Muncie is not a high volume dealership, so the wait will likely be longer than at a high volume dealer. But, most of the high volume dealers won't take orders because they just want to sell them with higher markups. The wait will be longer with Muncie, but in exchange, there is a discount to price via Costco discount. Straight shooting dealership. BTW, did you ever order a Telluride or buy one? Just curious.

I've seen newer orders filled before older orders. It really depends on how they push them out of the plant. No science to any of this. Could be a long wait...could be a short wait. To be honest it is as if KIA might not even know at times. It's like asking Santa to hit all of the homes before the sun comes up. Tough job to do! We have some great people @ our West Point Georgia plant working long hours to get these Tellurides out. Patience people!

 

[alexdrums]

Just out of curiosity, is there any relationship between orders and allocations for the Telluride? Like if a high volume dealership takes a bunch of orders, does that mean they will receive less allocations?

 

[jw_tx21]

Just out of curiosity, is there any relationship between orders and allocations for the Telluride? Like if a high volume dealership takes a bunch of orders, does that mean they will receive less allocations?

When this all started, orders were eating into allocations - so essentially they were one and the same. A dealership gets its allocations based on its total sales volume of other Kia models (Sportage, Optima, etc) - so a customer order essentially takes an allocation. So, most high volume dealers don't want to bother with orders because they just want to sell on open market to highest bidder. Why bother with a sold order if another customer is potentially willing to pay more?

Based on the production spreadsheet we have on the forum, Kia of Carson CA, Kia of Cerritos CA, Kia of Downtown LA, Friendly Kia of Florida, Fucillo Kia of Wesley Chapel Florida, Destination Kia in Albany, Car Pros of Glendale CA, Fucillo of Cape Coral FL, Southwest Kia of Austin TX, Kia of Irvine CA, Fucillo Kia of Port Charlotte, Mortiz Kia of Hurst and Fort Worth are the top recipients of Tellurides - > 200 according to the spreadsheet. SW Kia of Austin has clearly gamed the system with 33% of their 212 vehicles being Prestige. Don't know how they did that.

Most of those high volume dealerships (not all - Mortiz being an example) were mentioned in the bad dealers section has having massive markups and poor customer experiences. Of course they won't take orders.

It's perhaps confusing to think of orders and allocations separately - a dealer gets an allocation of a vehicle - it's either sold or unsold. As Jason writes below, sold orders are prioritized in the allocation process - so when a dealer gets his allocation, a sold order would be fulfilled first if the dealer is eligible for a vehicle matching the sold order. If not, then the dealer would get an unsold allocation. Clear as mud I'm sure.

 

[Lucas & Craig]

Just out of curiosity, is there any relationship between orders and allocations for the Telluride? Like if a high volume dealership takes a bunch of orders, does that mean they will receive less allocations?

Not to my knowledge. Any allocation are to fill sold orders 1st per what we have been told. This is why you are seeing less on the lots.

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[raydog9379]

It's perhaps confusing to think of orders and allocations separately - a dealer gets an allocation of a vehicle - it's either sold or unsold. As Jason writes below, sold orders are prioritized in the allocation process - so when a dealer gets his allocation, a sold order would be fulfilled first if the dealer is eligible for a vehicle matching the sold order. If not, then the dealer would get an unsold allocation. Clear as mud I'm sure.

So if I'm understanding right, Dealer X with Ripoff/ADM but is high volume on other cars gets 50 allocations whether sold or not in say December. Then medium size Dealer Y/Nice Guy with a ton of orders but not the high volume guy only gets 10. Yet has 150 in line as already sold orders..... no matter what he's only getting 10 for December even though he has 140 waiting unfilled. Then in the next month Dealer Y now has 200 open orders, but only allowed another 10 allocations to be filled.

So Kia is only going to piss off a lot of clients that have thrown down real $$ and instead give Dealer X whatever they want. Multiply this by hundreds of dealers. Yeah great business model. I get they want to reward their volume dealers to a point. However, I'd go with actual $ in the bank vs. potential $ if I were them (I may be biased though).

Explains why many vehicles are coming into a few dealers around me as unsold, but with $2-5k markup. They last 1-3 days on the lot apparently from what I've heard.

 

[Lucas & Craig]

So if I'm understanding right, Dealer X with Ripoff/ADM but is high volume on other cars gets 50 allocations whether sold or not in say December. Then medium size Dealer Y/Nice Guy with a ton of orders but not the high volume guy only gets 10. Yet has 150 in line as already sold orders..... no matter what he's only getting 10 for December even though he has 140 waiting unfilled. Then in the next month Dealer Y now has 200 open orders, but only allowed another 10 allocations to be filled.

So Kia is only going to piss off a lot of clients that have thrown down real $$ and instead give Dealer X whatever they want. Multiply this by hundreds of dealers. Yeah great business model. I get they want to reward their volume dealers to a point. However, I'd go with actual $ in the bank vs. potential $ if I were them (I may be biased though).

Explains why many vehicles are coming into a few dealers around me as unsold, but with $2-5k markup. They last 1-3 days on the lot apparently from what I've heard.

You get best chance to get what you want by ordering. Most dealers I assume have inventory sold before it touches the lot. Yes, you wait but nothing anyone can do about that. If an SX-P comes in unspoken for... It's either marked up incredibly high or the sales team has no idea how hot this product is right now. Lots of theories or wild guesses right now based on assumption. We live in this world every day and it's never the same.

 

[jw_tx21]

So if I'm understanding right, Dealer X with Ripoff/ADM but is high volume on other cars gets 50 allocations whether sold or not in say December. Then medium size Dealer Y/Nice Guy with a ton of orders but not the high volume guy only gets 10. Yet has 150 in line as already sold orders..... no matter what he's only getting 10 for December even though he has 140 waiting unfilled. Then in the next month Dealer Y now has 200 open orders, but only allowed another 10 allocations to be filled.

So Kia is only going to piss off a lot of clients that have thrown down real $$ and instead give Dealer X whatever they want. Multiply this by hundreds of dealers. Yeah great business model. I get they want to reward their volume dealers to a point. However, I'd go with actual $ in the bank vs. potential $ if I were them (I may be biased though).

Explains why many vehicles are coming into a few dealers around me as unsold, but with $2-5k markup. They last 1-3 days on the lot apparently from what I've heard.

Yes, you have understood correctly. The same dealers I mentioned were on the top allocation list for November VINs just as they were prior to November. All based on "allocations" not the order queue.

 

[StephenCantrelle]

So if I'm understanding right, Dealer X with Ripoff/ADM but is high volume on other cars gets 50 allocations whether sold or not in say December. Then medium size Dealer Y/Nice Guy with a ton of orders but not the high volume guy only gets 10. Yet has 150 in line as already sold orders..... no matter what he's only getting 10 for December even though he has 140 waiting unfilled. Then in the next month Dealer Y now has 200 open orders, but only allowed another 10 allocations to be filled.

So Kia is only going to piss off a lot of clients that have thrown down real $$ and instead give Dealer X whatever they want. Multiply this by hundreds of dealers. Yeah great business model. I get they want to reward their volume dealers to a point. However, I'd go with actual $ in the bank vs. potential $ if I were them (I may be biased though).

Explains why many vehicles are coming into a few dealers around me as unsold, but with $2-5k markup. They last 1-3 days on the lot apparently from what I've heard.

The phrase internally is turn and earn... @jw_tx21 has the right idea.. rewind back to March... the dealers who got the Tellurides in and not only sold the Tellurides but did it under 72 hours are perceived as a better store to send Tellurides to then say a store that got a Telluride in a lower metropolis area and sold the car in 120 hours-a week..

Okay so stay with me.. everyone sells loaded SX and SXP as soon as they drop. Awesome! But what about the LX models and the EX base with bench seats?
Slower stores sit on this inventory longer... making thier “days in inventory” longer and longer. Kia says well they aren’t selling as quickly let’s pass them on next allocation..

Mean while high volume stores know the game.. so they give away the LX models or add 20” black wheels to LX models to help move them( I literally was doing this at my last location) why to move those out of my inventory ASAP..

Each month that’s passing by it become a snowball effect and gets greater and greater.. to the point where the stores that understand the game get the allocation... sold orders or not we get more Tellurides then the slower stores.. CA,FL,NY,TX are the ones who understand the game and are now much more along the way.. so yes inadvertently @jw_tx21 is spot on

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[Lucas & Craig]

Yes, you have understood correctly. The same dealers I mentioned were on the top allocation list for November VINs just as they were prior to November. All based on "allocations" not the order queue.

Keep in mind we've been seeing them come out in batches by color. Sometimes allocation means nothing as we see older orders get filled for no earthly reason. Very hit or miss. If you can't be patient... Not the vehicle for you. If you are patient, than you get to experience what all of the hype is about. Most of our clients are prepared to wait and have no problem doing so. MotorTrend SUV Of The Year just complicated things further.

 

[alexdrums]

So assuming what raydog said is accurate, the dealer that is only allocated 10 Tellurides a month but has orders for 150, would take 15 months to get those orders fulfilled??

 

[Lucas & Craig]

Keep in mind we've been seeing them come out in batches by color. Sometimes allocation means nothing as we see older orders get filled for no earthly reason. Very hit or miss. If you can't be patient... Not the vehicle for you. If you are patient, than you get to experience what all of the hype is about. Most of our clients are prepared to wait and have no problem doing so. MotorTrend SUV Of The Year just complicated things further.

I should have said some more recent orders have been filled before older. Not that it happens daily but we've seen it and scratch our heads. Only the KIA God's know true rhyme or reason.

 

[StephenCantrelle]

that store that is allocated 10 a month can change its “stripes” if you will... as long as they are selling incoming units the day they arrive(a ton of orders will help) but it will take much longer to answer your question directly than a store who is currently being allocated 30 a month and 9/10 Tellurides coming in are already sold orders or deposits on fresh incoming units.

To give you a realistic idea. Picture 10 of me with my passion and drive on the Tellurides in a high volume metropolitan area. We are taking deposits and selling from the first day we get our new allocation in.. that are anywhere from 1 month-2.5 months out..(the CA,FL,NY and TX high volume stores operate this way)

It’s two different ran machines compared to the slower stores whose clients want to touch, feel, get behind the wheel.

I debated internally to type this all out but if y’all want inside information this is truth.

Hope it put things in better perspective..