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Kia Telluride quality and performance

TovinoThomas

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Going to put deposit down on a Kia Telluride in the next couple weeks. Hard to find the EX model as they sell pretty fast being so new. Anyone know how dependable/safe a Kia is? I know it’s a new model and I have been turned off from Kia but seems the quality is getting better the last 5 or so yearsuc browser shareit appvn
 
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I've been very impressed, though time will tell. I'm coming from a couple of Fords. Safety reports aren't out yet but the sorento is a top safety pick+ and I imagine that the telluride should be in the same boat. The dealerships are really the only annoying part so far, but I mean in reality all dealerships are tough to deal with.
 
Going to put deposit down on a Kia Telluride in the next couple weeks. Hard to find the EX model as they sell pretty fast being so new. Anyone know how dependable/safe a Kia is? I know it’s a new model and I have been turned off from Kia but seems the quality is getting better the last 5 or so yearsuc browser shareit appvn
Can’t say much about longevity, but the Telluride was heads and tails above everything except the CX9 GT and Signature. I probably would have bought the Mazda but the extra space and warranty made the choice super easy. Also wasn’t super confident in Mazda’s new 2.5 turbo in such a big vehicle. Kia has come a long way over the years...I’d suggest finding the best reviewed dealer in town to buy from so you can build a strong relationship which could pay dividends if something crazy were to happen.
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Not a direct comparison but I have a 2015 Kia Sedona with just under 60K miles. The only component that failed is a right-side surround view camera that was replaced under warranty. The middle row seats are almost impossible to move but the dealer keeps saying they are "within manufacturer specifications", yet when I ask to see the specifications they can't produce them. That is more a reflection on the dealer, not Kia. Thus far it has been very reliable and has never let us down, and we've made two cross country trips in it. We ended up buying a Palisade with a strong deciding factor being the lousy Kia dealer we have here in Wichita. Personally if you can find a decent Kia dealer I wouldn't hesitate to buy a Telluride.
 
Going to put deposit down on a Kia Telluride in the next couple weeks. Hard to find the EX model as they sell pretty fast being so new. Anyone know how dependable/safe a Kia is? I know it’s a new model and I have been turned off from Kia but seems the quality is getting better the last 5 or so yearsuc browser shareit appvn


The name 'Tovino Thomas' sounds familiar!
 
I have had a Soul from 2014 to 2017 47k. Currently a Sportage 2018 SX, 2017 to present with 38k. We ordered a SX Nightfall here in Canada about 3 weeks ago. Haven’t decided if I’m going to give up the Sportage as I really like the car as a whole. It just sucks on gas for the Turbo. The only problem I had on the car was the 3rd cylinder misfiring at about 33k. Covered under warranty so it cost me nothing. But that’s a 4 cylinder Turbo... I drive with a heavy foot when I drive alone 😆 I would buy another Kia again. The warranty it comes with and service I get from my dealership here in Toronto is great!
 
Going to put deposit down on a Kia Telluride in the next couple weeks. Hard to find the EX model as they sell pretty fast being so new. Anyone know how dependable/safe a Kia is? I know it’s a new model and I have been turned off from Kia but seems the quality is getting better the last 5 or so yearsuc browser shareit appvn

So....have owned several Mercedes, GMC, Ford, Escalade, etc. SUV's.......this Telly SX P is the BEST ever of all of em! Did I think I would ever say that about the KIA brand .....? NO!
 
Going to put deposit down on a Kia Telluride in the next couple weeks. Hard to find the EX model as they sell pretty fast being so new. Anyone know how dependable/safe a Kia is? I know it’s a new model and I have been turned off from Kia but seems the quality is getting better the last 5 or so yearsuc browser shareit appvn
The perception of Kia as an unreliable brand has been enduring since they earned it in the 90s.

I know a few people who own a Kia Soul and they generally have no issues with it in terms of reliability. One is a loaded 2013 with almost 100k and it has been particularly bulletproof, just regular maintenance, looks like it's only 2 years old in terms of wear. My father in law has a 2007 Santa Fe (a Hyundai, but they own Kia) that has been very reliable. These are anecdotal but the data also seems to show that Kia has become very reliable 2019 reliability survey (whatcar.com). Kia/Hyundai seems to have made very steady progress over the last two decades in terms of reliability, along with the warranty I no longer have any reservations about buying a Kia. I wonder how much longer they will offer a 10 year powertrain warranty, they may not have to offer it for much longer.

I don't know how reliable the Telluride will be but considering how hard Kia has worked to shed the reputation of being unreliable I seriously doubt they would allow their new flagship vehicle in one of the most profitable categories (midsize SUV) to undo all of their work. It would only take a few headlines about class action lawsuits for people who bought 40-50k Kias to send the brand's reputation back down the drain. I'll put my money on Kia being smart enough to put the work in to make the Telly hold up. I've only ever purchased Honda & Toyota, kept them all past 200k, I really care about reliability, now I'm buying a Telly.

Also keep in mind that cars in general have gotten wildly more reliable than in the past despite increasing complexity. It wasn't that long ago that cars would regularly not startup and people carried on with them for years, now if a car doesn't startup and it wasn't user error (dead battery) most people will start looking for something new. Most car brands are pretty close in reliability, there are really only a few that still have major issues across most of their models and Kia is NOT in that group.
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The perception of Kia as an unreliable brand has been enduring since they earned it in the 90s.

I know a few people who own a Kia Soul and they generally have no issues with it in terms of reliability. One is a loaded 2013 with almost 100k and it has been particularly bulletproof, just regular maintenance, looks like it's only 2 years old in terms of wear. My father in law has a 2007 Santa Fe (a Hyundai, but they own Kia) that has been very reliable. These are anecdotal but the data also seems to show that Kia has become very reliable 2019 reliability survey (whatcar.com). Kia/Hyundai seems to have made very steady progress over the last two decades in terms of reliability, along with the warranty I no longer have any reservations about buying a Kia. I wonder how much longer they will offer a 10 year powertrain warranty, they may not have to offer it for much longer.

I don't know how reliable the Telluride will be but considering how hard Kia has worked to shed the reputation of being unreliable I seriously doubt they would allow their new flagship vehicle in one of the most profitable categories (midsize SUV) to undo all of their work. It would only take a few headlines about class action lawsuits for people who bought 40-50k Kias to send the brand's reputation back down the drain. I'll put my money on Kia being smart enough to put the work in to make the Telly hold up. I've only ever purchased Honda & Toyota, kept them all past 200k, I really care about reliability, now I'm buying a Telly.

Also keep in mind that cars in general have gotten wildly more reliable than in the past despite increasing complexity. It wasn't that long ago that cars would regularly not startup and people carried on with them for years, now if a car doesn't startup and it wasn't user error (dead battery) most people will start looking for something new. Most car brands are pretty close in reliability, there are really only a few that still have major issues across most of their models and Kia is NOT in that group.
I would generally agree with this post but have a few additional comments. Kias and Hyundais are some of the best used cars you can buy. The used Sonotas, Rios and Souls are a great value. I think this is an indication that they were more reliable before they became popular. The fact that they are better looking vehicles must have helped a little.

Kia is one of the only companies that does not have a timing belt anywhere in its lineup. And I think all Hyundais are now timing chain only as well. While not perfect, a timing chain can help a vehicle last longer over a timing belt. As the belt and vehicle ages, the owner may neglect to get it serviced for not knowing it’s time to do maintenance or they are unwilling to drop a large repair bill on a vehicle with 100k+ miles as timing belt / belt tensioner replacements aren’t cheap. As a belt ages it stretches and weakens and the damage to an engine are irreversible. Chains are not going to stretch and are internal to the engine so less likely to need replacing but more importantly if a chain breaks it stops working. So you have a big repair bill but you may still have a good car if it can be repaired versus the damage a bad timing belt or tensioner can do by wearing out other parts. This is part of the reason why you get such a long warranty. other manufacturers have figured this out and you are now less likely to buy a 2020 with a timing belt. I think a Honda Pilot still uses a timing belt. It might be cheaper to make and provide more revenue in the service departments but in the long run it might affect brand liability instead of brand reliability.

Another part to success in reliability is the commitment that Hyundai and later Kia made in the 1990s to total quality management after the South Korean automakers were in trouble. Remember when GM bought Daewoo? GM Daewoo has the South Korean factories that now build Chevys and Buicks for China and the US. Ford actually owned a small part of Kia in the late 90s and reportedly wanted to buy a controlling stake in Kia but Hyundai came in and bought 51%. That’s when the synergies around reliability and quality started to merge between Hyundai and Kia. Now Hyundai owns 33% of Kia and Kia owns a small percentage of Hyundai, but the synergies and collaboration on models are still very evident.

Marketing and perception are everything. It use to be if you bought a car with issues you would call it a lemon, get rid of it, and stay away from that brand for a long time. Today people are more apt to keep the car in hopes of a class action law suit that will solve their problem. Makes no sense to me. Either way if you have a good experience you are more likely to go back and buy one years later or recommend a friend or family member. For this reason a good brand is likely reliable years before its popular.

When we start seeing people who would normally drive a BMW start to consider a Kia then you know Kia’s hiring of former BMW styling designers paid off and perception now matches marketing in terms of reliability and value. It feels like that time has started to arrive.
 
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I would generally agree with this post but have a few additional comments. Kias and Hyundais are some of the best used cars you can buy. The used Sonotas, Rios and Souls are a great value. I think this is an indication that they were more reliable before they became popular. The fact that they are better looking vehicles must have helped a little.

Kia is one of the only companies that does not have a timing belt anywhere in its lineup. And I think all Hyundais are now timing chain only as well. While not perfect, a timing chain can help a vehicle last longer over a timing belt. As the belt and vehicle ages, the owner may neglect to get it serviced for not knowing it’s time to do maintenance or they are unwilling to drop a large repair bill on a vehicle with 100k+ miles as timing belt / belt tensioner replacements aren’t cheap. As a belt ages it stretches and weakens and the damage to an engine are irreversible. Chains are not going to stretch and are internal to the engine so less likely to need replacing but more importantly if a chain breaks it stops working. So you have a big repair bill but you may still have a good car if it can be repaired versus the damage a bad timing belt or tensioner can do by wearing out other parts. This is part of the reason why you get such a long warranty. other manufacturers have figured this out and you are now less likely to buy a 2020 with a timing belt. I think a Honda Pilot still uses a timing belt. It might be cheaper to make and provide more revenue in the service departments but in the long run it might affect brand liability instead of brand reliability.

Another part to success in reliability is the commitment that Hyundai and later Kia made in the 1990s to total quality management after the South Korean automakers were in trouble. Remember when GM bought Daewoo? GM Daewoo has the South Korean factories that now build Chevys and Buicks for China and the US. Ford actually owned a small part of Kia in the late 90s and reportedly wanted to buy a controlling stake in Kia but Hyundai came in and bought 51%. That’s when the synergies around reliability and quality started to merge between Hyundai and Kia. Now Hyundai owns 33% of Kia and Kia owns a small percentage of Hyundai, but the synergies and collaboration on models are still very evident.

Marketing and perception are everything. It use to be if you bought a car with issues you would call it a lemon, get rid of it, and stay away from that brand for a long time. Today people are more apt to keep the car in hopes of a class action law suit that will solve their problem. Makes no sense to me. Either way if you have a good experience you are more likely to go back and buy one years later or recommend a friend or family member. For this reason a good brand is likely reliable years before its popular.

When we start seeing people who would normally drive a BMW start to consider a Kia then you know Kia’s hiring of former BMW styling designers paid off and perception now matches marketing in terms of reliability and value. It feels like that time has started to arrive.

Yup...I can afford a Mercedes SUV but would rather have the Telly that I have!!!
 
Hey FK, I have a Everlasting Silver/Dune with an ETA of 11/6 So I’m wondering if you have any regrets now that you have had yours for a couple weeks. Color, interior, do you wish you would have chosen something else?
 
Hey FK, I have a Everlasting Silver/Dune with an ETA of 11/6 So I’m wondering if you have any regrets now that you have had yours for a couple weeks. Color, interior, do you wish you would have chosen something else?
No regrets at all. I absolutely love the color and how it changes depending on the light and time of day. My interior is black Nappa and I also love that as well.
 
We just placed an order for an SXP. We have owned BMW, Lexus, Toyota, and Hyundai, so it will be very interested to see how the Kia performs over time, especially in comparison to our Land Cruiser. After looking at a lot of vehicles, the Telluride stood out in terms of design and technology. Hopeful it will serve us well for a long time with routine maintenance. I think Kia as a brand has come a very long way over the years.
 




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