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Multiple AWD / 4WD Coupler Failures

jelloats

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My 2023 Telluride has had the 4WD Coupler (AWD Coupler?) replaced three times, so it is on it's fourth coupler now. One of the replacement couplers either was defective from the factory, or failed on their test drive (they reinstalled the old one until they could get another). The vehicle now has 50,000 miles.
Has anyone else experienced multiple failures?
Do we know how common this issue is?
 
Fairly common. Had a ton of issues with this in our first Telluride (2020) - you can look up my old posts about it. I think we went through 4 couplers.

Eventually traded it in and tried again with a 2023 and had to have it replaced once. Fortunately no problems since but I’m skeptical about buying another one of these.
 
had mine replaced recently on my 2024, so far so good, but my gut tells me it will be a problem again sooner or later.

I am surprised that KIA hasnt revised the part to try and fix the issue. Typically manufacturers will revise parts that are known to fail often, sometimes they will have multiple revisions until the issue is fixed. They will usually add "A" or "B" and so on at the end of the part number to show which revision it is.
 
It seems obvious that this 4WD Coupler is an important drivetrain component that is necessary for the safe handling of the vehicle. I don't understand how KIA can treat it as a trivial issue.
I think many drivers may not even realize they have the problem. The symptoms are often subtle and can sound like normal road noises.
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It seems obvious that this 4WD Coupler is an important drivetrain component that is necessary for the safe handling of the vehicle. I don't understand how KIA can treat it as a trivial issue.
I think many drivers may not even realize they have the problem. The symptoms are often subtle and can sound like normal road noises.
It is a very small amount of the telluride sold that have this problem. They have sold over 500k almost 550k. I just dont know how we’re awd or fwd.
 
Found this on another site, posted in 2021:
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The AWD coupler fail explained: my conclusion

Based on all reports on this forum about this issue, and adding the revealing results of my own technical investigation on the operation of the coupler published last summer, (by reading the coupler pressure on the run in real time ) the logical sequence of coupler failure can be considered a totally expected mechanism. What follows confirms and unites all the elements that were reported in the abundance of threads about this issue.

OPERATION:

Contrary to the "reactive" logic of many AWD systems (that react by applying AWD to the rear wheels when front wheel spin is detected) the KIA/HYUNDAI system works by anticipation...that is full time, and proportionally to throttle in the following manner:

-hydraulic coupler pressure is applied by a hydraulic pump: the pressure goal is set by the AWD computer and read by a pressure sensor.

THE pressure "goal" is proportional to throttle position.. the more you push, the more pressure is applied to coupler; however this goal is lowered as the car speed increases in such a way that at highway speed, no significant pressure is applied even at full throttle. IN addition, the LOCK switch INCREASES the ratio of command, adding an extra 50% pressure at standstill ; this additional ratio falls progressively down to zero at around 25 mph/40km/h. LOCK is NOT a full lock.(see note 2)

FAILURE MODE

Recent data by other forum members about the "learning" number and the way screeching the rear wheels is seen to INCREASE with mileage suggests that the learning "number" increases the ratio, probably too much, with mileage; now if you throttle hard at low speed (where the pressure/throttle ratio is maximum) starting in a tight curve, the coupler will drive the rear wheels harder: then one of many things will happen: rear wheels will slip on sand , or will screech on the asphalt, or if tires have a good grip, will slip the coupler clutch....or will even destroy it (as described in several threads). see note 1

From the start, based on reports from others on this forum, I felt that there was a real problem with this AWD system that I qualified as caused by poor botched AWD firmware. In consequence, I have installed an AWD disable switch (like exists on a lot of AWD cars, including wife's Suzuki SX4) , letting me manage AWD at my own will. OF course, I think the 2.4 "4 banger" does not stress the coupler as much as the 3.3 V6 but I like to play safe . Turning off the AWD system also possibly inhibits the "learning" mechanism that, from all reports that I have read, is also a probable factor in this issue.

Conclusion:: as delivered, the Dynamax AWD system (called HTRAC at Hyundai) is destined to fail. Mild use of throttle in curves at low speed will retard failure. Turning it OFF (by removing AWD fuse or installing a switch) when not required can save it.

note 1: in turns, the rear wheels describe an arc that stays inside the front wheel arc...so rear wheels turn slower than front wheels. Since these AWD cars have NO center differential, something else has to give.

note 2: a corollary of this is the following: on upslope... if front wheels are on a very slippery surface and rear wheels on solid, it might happen that one uses little throttle pressure to avoid spinning the front wheels....and consequently, there will be only a low pressure on the coupler, not enough to drive the rear wheels hard: instead the coupler will slip, so the car will be stuck there with no traction at all. This has happened to me and others have reported the same on this forum.
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